Jack Archer clothes look great and fit great not to mention they feel great! The customer service reps are very helpful and responsive. I've worked with one of their personal shoppers, Jordan, who h... Ver mais
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Leia as opiniões dos outros
Was totally impressed how quickly they responded to question about a free item with my order, but then I forgot to add it to my cart. Got another email offering to send it to me for free, even shippin... Ver mais
The customer service is unmatched. I requested an exchange and was immediately provided with a response. The representative went above and beyond to help me. In addition, I have not found a better f... Ver mais
Great pants and shirts for summer wear. Unfortunately my last order was shipped by "Amazon" and was NEVER delivered, despite me getting an email stating that it was. We have a full time doorman th... Ver mais
Informações sobre a empresa
Sobre Jack Archer
Escrito pela empresa
At Jack Archer, we know you’re the kind of guy that wants to dress well. But to pull it off, you need apparel that fits consistently well. The problem is other brands have you wearing pants that look baggy and fit tight in the wrong places. They can make you look tired and lazy, and this isn't a good look for anyone. We believe pants should elevate your game, so we designed them with magical fabrics that keep their shape, mold around your body, and make finding the right size easy. Add Jetsetter Pants to your wardrobe so you can finally stop overthinking your pants and start feeling comfortable with yourself again.
Informações de contacto
Estados Unidos da América
- jackarcher.com
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Excellent Customer Service
I am on my fourth pair of Jet Setter pants. Had an issue with the last pair I purchased, an issue where I was completely at fault. I reached out to the customer service team and they immediately responded. Within one day a free of charge replacement pair of pants was sent to me. Doesn't get much better than that! Thank you.
Jetsetter pants
My husband loves the quality of the Jetsetter pants. The customer service was great when I reached out for help with a return.
Great service and responsiveness
Great service and responsiveness. Great product that I keep buying more of
I wish they had tall sizes, but all their clothing has been great so far. Very comfortable and stylish.
Had an issue with a zipper and they immediately replaced my pants.
Excellent Customer Service !
Excellent Customer Service !
They Definitely went Above and Beyond for me.
I will definitely recommend your Clothes.
My new pants are getting lots of positive comments from coworkers and customers.
They lied about returns
Nice pants but I asked about returning the shirt - guy said yes in the email back and forth - then was not able to "rejected" on the return sight. I'm ok w/ any return policy as long as it's clear and fair. But I won't waste time w/ a company that tells me one thing then website does another. Very frustrating.
Great customer service
Your customer service is as good as Amazon and they are amazing. Really stand behind your product. Very responsive in rapid order.
Very quick response as always and 1st…
Very quick response as always and 1st class
Great customer service support
Great customer service support. Very nice style, quality, and price on the Jet Setter pants and Polos.
Customer service was awesome
Customer service was awesome. My favorite pants zipper broke, and I was bummed. The company did not have any obligation to do anything, as the pants were two years old, but nevertheless, they replaced the pants. Couldn't have asked for a better outcome. I will continue to buy from Jack Archer!
Great pants
Great pants, quick shipping! When I needed to make a return or exchange, all went smoothly - and quickly!
JACK ARCHER
JACK ARCHER. First was the $9.00 fee for secure delivery, apparently protecting against damage in transit. Second, the material is nice, but the waist band has a visible elastic side band, kind of like stretchy pants. There is no picture or reference to visible elastic waist band. Third, while the trousers are consistently on sale, they then are not returnable because they are a sale item. This is a scam company, buyer beware!
Nice pants - apparently a sketchy company.
I like them, but they have some majorly sketchy selling practices. There is no way to leave a review on their page. It's chalked full with glowing reviews, but no way to comment your self. I tried to review via trustpilot and it gave the runaround too.
Watch out, they try to add a BS charge at the end of the purchase without you knowing. They add this "Checkout+ by al Onward" BS that never really shows up until you complete your purchase. I cancelled my order three times trying to delete this.
This is some really sketchy crap they're pulling. I can only imagine how many people you've screwed on out $8.55 per order for this made up fee.
They advertise "Free Shipping and Easy Returns that explains you have 30 days from delivery to try out the products, and you can return them for a refund if needed — and the return shipping process is described as “easy,”, but then when you get to the checkout process you try to add fees.
Their checkout reads
"Free Returns on Non-Final Sale Items, Delivery Protection, 90-day Guarantee.
$8.55 • SECURE CHECKOUT"
Majorly sketchy.
Nice pants - apparently a sketchy company.
Looks clean ans confortable
Confortable and nice stench look a bit baggy in the front
Overall great pants and shorts!
Overall great pants and shorts. The polos are the only reason I didn't give 5 stars. They feel like a lesser brand compared to the pants and shorts. Happy they are coming out with more colors and the sizing is quite diverse.
Pants are great 👍 fits well and Last…
Pants are great 👍 fits well and Last long. If you prefer upscale clothing you should look here
Not great quality.
Poor quality trouser that have started to break down after a couple washes. Shipping was a bit slow too.
good products that work for…
good products that work for professional 'business casual environment' today.
"Straight" means "Classic"
Here's an actual email from Jack Archer customer service: "Let me clarify how our labeling works so there’s no confusion: If the tag says 'Straight' (with quotation marks), that means Straight Fit. If the tag says Straight (without quotation marks), that actually means Classic Fit. I know this can be a little confusing, and I sincerely apologize for the lack of clarity." So Jack Archer is intentionally sending customers classic fit pants that are mislabeled as straight fit pants. The "straight" label is on both the pants and the plastic bag that they are packaged in. It's unclear to me how I was supposed to know that the pants were the classic fit pants that I ordered.
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