Jagland Empire Ltd Opiniões 871

TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Myself and my husband had an amazing experience today. We came away with a beautiful car and the company made sure we were happy and taken care of throughout ! Couldn’t recommend them enough !!

Classificada 5 em 5 estrelas

⭐️⭐️⭐️⭐️⭐️ Fantastic Experience from Start to Finish! We recently bought a Mercedes CLA AMG from Jagland, and we were looked after from the moment we walked through the door. The young sales a... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Very helpful staff, especially Kiran, who answered all my questions fully and never rushed me. Car delivered on time and delivery driver very friendly and helpful. Only downside is that the car arrive... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Do not buy from this company My daughter saved up for 5 years to buy her new car. The 16k car she bought broke down on her way home she had the car 30 mins They came & collected the car the... Ver mais

Informações sobre a empresa

  1. Concessionário auto
  2. Concessionário Ford
  3. Concessionário Jaguar
  4. Concessionário Land Rover
  5. Concessionário de carros usados

Sobre Jagland Empire Ltd

Escrito pela empresa

Jagland Empire Ltd is an independent car supermarket with a wide range of vehicles from all the main manufacturers. Whether you want a luxury car or something practical, we have got options that suit different budgets.

We aim to make buying a car as simple as possible. We offer competitive prices, flexible finance, and nationwide delivery, so you can get your car without any hassle.

Our team is here to help with any questions, and we provide warranty products to give you extra peace of mind.

We are proud to have been Highly Rated for Customer Service by Auto Trader. Thousands of customers have trusted us to help them find the right car.

Browse our stock online or get in touch to see how we can help you.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

871 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 88% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Scammer

This dealers are scammers, the moment you buy care from them, if you have any problem they stop picking your calls, they will sell you cars that are not standard and will do nothing to resolve your problem, they asked me to pay more money for my car, I just bought from them just a month and the Car going into limp mode and they are selling fake warranty no one answer and at the end they said i need that that and the issuesis still there i fix my car from somewhere else they lied STAY AWAY FROM THIS DEALER.

20 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience. So pleased

Myself and my husband had an amazing experience today. We came away with a beautiful car and the company made sure we were happy and taken care of throughout ! Couldn’t recommend them enough !!

18 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This dealers are scammers

This dealers are scammers, the moment you buy care from them, if you have any problem they stop picking your calls, they will sell you cars that are not standard and will do nothing to resolve your problem, they asked me to pay more money for my car, I just bought from them just a month and the engine was gone, they demanded for more money to replace the car, they lied the car was in the garage but it was just sitting on the road near their office. STAY AWAY FROM THIS DEALER.

4 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Do not buy from this company

Do not buy from this company
My daughter saved up for 5 years to buy her new car.
The 16k car she bought broke down on her way home she had the car 30 mins
They came & collected the car the next day. With the car showing 6 different faults my daughter decided she would rather have her money bk
These frauds then told her that wasn’t an option she has to have the car bk as they’ve fixed the issue.
There now saying the Car will be going to a storage unit at a charge of £25 per day until it’s collected
We will now proceed with taking these con men to court!!

5 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service and very helpful staff. Special thanks to Hollie and Zack for making the whole process smooth and stress-free!

I recently bought a car from this dealership and the customer service was amazing. From the beginning, the team helped me with every question I had and really looked after me throughout the whole process.

A special thank you to Hollie and Zack from customer service. They were incredibly helpful, friendly, and professional. They made everything easy for me and explained everything clearly.

I also exchanged my old car with them, and they helped pay off the remaining finance, which made the whole process much less stressful. Thanks to their support, I was able to get my new car smoothly.

I’m very happy with the service I received and would definitely recommend this dealership to anyone looking to buy a car. Thank you again to Hollie and Zack for such a great experience!

18 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Frauds!

Frauds!
Do NOT buy from here!
I bought a car from them and sold it to me with multiple issues. Currently taking them to court as they have refused to refund under 30 days. Tried speaking with them but they started acting like hooligans and one of the brothers who looks like an angry pitbull started to threaten me.
Save your money and the hassle!
They operate under multiple different company names which raises alarm bells.
They are very well known to citizens advice also and have been reported to trading standards multiple times.
They will play every dirty trick in the book.
Message me for invoices as they will say have no record of sale which they are writing under every single review!!!
Dont make the same mistake I did!

21 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Really great customer service

Really great customer service , made the whole process a peice of cake .

2 de março de 2026
Opinião espontânea
logótipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thanks! We are so happy to hear everything was easy and straightforward and truly appreciate your support.

Many Thanks,
Customer Service Team

Classificada 5 em 5 estrelas

Wonderful experience and best customer…

Had a truly wonderful experience. Zack provided excellent customer service throughout — he was polite, professional, and made the entire process smooth and stress-free. I would highly recommend.

28 de fevereiro de 2026
Opinião espontânea
logótipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thanks Salman! We’re so happy Zack could make everything smooth and easy for you — that’s exactly how buying a car should feel. We really appreciate the shout-out!

Many Thanks,
Customer Service Team

Classificada 5 em 5 estrelas

Wonderful experience best customer…

Wonderful experience best customer service. Will definitely recommend if u want to buy a car stress free.

28 de fevereiro de 2026
Opinião espontânea
logótipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thanks Mareyam! We’re over the moon that you had such a positive experience with the team. Your recommendation makes our day!

Many Thanks,
Customer Service Team

Classificada 5 em 5 estrelas

Amazing Experience

Good! Once I found the dealership the experience has been excellent and would recommend the team to anyone looking for a new jaguar.

28 de fevereiro de 2026
Opinião espontânea
logótipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thanks Ceri! We’re so glad you had a great experience and that the team could make everything go smoothly once you found us. Enjoy your Jaguar!

Many Thanks,
Customer Service Team

Classificada 5 em 5 estrelas

Excellence service really good service

Excellence service really good service

28 de fevereiro de 2026
Opinião espontânea
logótipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thanks Naomi! We’re thrilled to hear you had such a positive experience with our team. It’s great to know our service hit the mark!

Many Thanks,
Customer Service Team

Classificada 5 em 5 estrelas

Great people really helpful

Great people really helpful

28 de fevereiro de 2026
Opinião espontânea
logótipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thanks Kayleigh. We’re happy you found the team helpful. It’s always a pleasure to make things easy for our customers.

Many Thanks,
Customer Service Team

Classificada 5 em 5 estrelas

Excellent service

Excellent service

28 de fevereiro de 2026
Opinião espontânea
logótipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thanks Kurt. We’re delighted you enjoyed your experience with our service. Your feedback really makes our day.

Many Thanks,
Customer Service Team

Classificada 5 em 5 estrelas

Excellent experience

Excellent experience

28 de fevereiro de 2026
Opinião espontânea
logótipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thanks Tom! We are really glad your experience with us went so well. We appreciate you taking the time to share.

Many Thanks,
Customer Service Team

Classificada 5 em 5 estrelas

Brilliant service

Brilliant service, excellent staff

28 de fevereiro de 2026
Opinião espontânea
logótipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thanks Ellis! We are happy you enjoyed the service and that our team made everything straightforward.

Many Thanks,
Customer Service Team

Classificada 5 em 5 estrelas

Service was superb 👌🏾.

Service was superb 👌🏾.
Kept to their words as to when our car would be ready for pickup.

27 de fevereiro de 2026
Opinião espontânea
logótipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thanks Emmanuel. We are pleased we could stick to our word and make the process easy for you. Your feedback means a lot.

Many Thanks,
Customer Service Team

Classificada 5 em 5 estrelas

Not a good experience so far

I initially gave a good review because they literally asked me to do it there and were nice when I bought the vehicle, since then it’s been terrible, we have not been able to register our vehicle because they tricked us and gave us an old logbook knowing that the current one wasn’t available, I have tried to reach them for weeks and they kept saying someone will reach me but nothing only for someone to say I should register for v62, meanwhile we weren’t told that that log book was lost or stolen and there was no log book. I would never have bought the vehicle if I knew there was no logbook !

27 de fevereiro de 2026
Opinião espontânea
logótipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thanks Remi! We are really happy to hear your experience with us was smooth and enjoyable.

Many Thanks,
Customer Service Team

Classificada 5 em 5 estrelas

Car collection and prosse

Fast and great service.
Solved any issues that we came across very friendly and professional 👌

25 de fevereiro de 2026
Opinião espontânea
logótipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thanks Naomi! We are really pleased the service was quick and smooth. It is great to know everything went well for you.

Many Thanks,
Customer Service Team

Classificada 1 em 5 estrelas

⭐ One star is excessive

⭐ One star is excessive, but required in order to leave a review.

I purchased a vehicle from this dealership on 22 November and was provided with documentation confirming that a timing chain replacement had been completed on 21 November.

On 4 January — approximately six weeks later — the engine management light illuminated while I was travelling in severe winter conditions. After safely stopping the vehicle and switching off the engine, it would not restart.

The AA attended and recorded diagnostic fault codes relating to cylinder misfires and engine timing. The vehicle was recovered to my local Land Rover dealership. Their diagnostics confirmed that the fault relates to the timing chain — the same component reportedly replaced immediately prior to sale. They advised that an engine strip-down is required to determine the precise failure.

The selling dealer declined to take responsibility and directed me to a third-party warranty provider. The warranty company refused to authorise investigative strip-down costs and would not provide a courtesy vehicle unless restrictive time criteria were met.

Under the Consumer Rights Act 2015, liability rests with the selling dealer where a fault arises within the first six months. A warranty does not replace or remove that statutory responsibility.

I reside in a remote area without access to public transport. As a result, I have been unable to attend work and my daughter has missed college. Despite being made fully aware of this, the dealership has provided no practical assistance and communication has been extremely poor. Calls are not returned. Emails go unanswered.

Trading Standards have been involved and a formal 14-day notice has now been issued. Failing resolution within that period, proceedings will be raised through the Scottish Simple Procedure court process.

This matter is now being handled formally.

I purchased the vehicle in good faith and paid in full. It failed within weeks.

Prospective buyers should consider this experience carefully.

22 de fevereiro de 2026
Opinião espontânea
logótipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thanks Amanda! We are very sorry to hear about your experience and understand your concerns. We take matters like this extremely seriously and encourage you to contact us directly so we can review the situation and address it appropriately.

Many Thanks,
Customer Service Team

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