Every morning before breakfast I look forward to starting my day with a mug of Blue Mountain coffee without sugar or milk. It sets me up to face the day.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Tremendously slick , efficient service from website order. Arrived quickly in huge box for 250g bag. It's a present so the provenance certificates add to the excitement, as will the rather posh lookin... Ver mais
A empresa respondeu
This is a great company! I have been purchasing Jamaican blue mountain coffee through this company for many years now, for my Hubby's birthday and Christmas as a wee memory from our Jamaican Honeymoo... Ver mais
I have now been a regular delighted customer for several years! Never once in these many years have I experienced even the slightest, minutest disappointment. On the contrary, it seems like every time... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Selling Blue Mountain coffee, with information about the mountains, roasting, growing and online shop.
Informações de contacto
2 London Bridge Walk , SE1 2SX, London, Reino Unido
- 0207 117 2919
- sales@jamaicacoffeetrading.co.uk
- jamaicacoffeetrading.co.uk
4,9
Excelente
532 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Best authentic Jamaican Blue Mountain…
Best authentic Jamaican Blue Mountain at the best price in London
13 de outubro de 2023
Resposta da Jamaica Coffee Trading Co
Hi Savvas , we hope all is well. Thanks for the feedback.
A constantly good experience
A good constant supply. Arrives shortly after purchase and of course the coffee is superb!
27 de setembro de 2023
Resposta da Jamaica Coffee Trading Co
Thanks GN :)
good price and always delivered promptly
5 de setembro de 2023
Resposta da Jamaica Coffee Trading Co
Thanks Alison
erything went as it should do the…
Everything went as it should do the coffee was delivered well packaged and tasted as I expected delicious
20 de agosto de 2023
Fabulous service kind and knowledgeable…
Fabulous service kind and knowledgeable
Sylvie Tarnovsky
25 de julho de 2023
Excellent as always!
I have ordered from here a few times and wouldn’t buy from anywhere else now. The coffee is of exceptional quality and a very good price and their customer service I find is always excellent.
6 de agosto de 2023
Shame
For the first time since I've started ordering from Uber eats it was the worst quality in the terms of flavour!!
Absolutely no flavour at all
No seasoning no spices
No any flavours at all just boiled ingredients!!
Just wasted my money unfortunately
11 de agosto de 2023
Opinião espontânea
Resposta da Jamaica Coffee Trading Co
Hi Iwona, we hope you are having a good weekend. I think you might have left this review in error.
Was it meant for Jamaica Coffee ?
This looks like a review for Uber Eats which is a different company to us.
We just thought we would flag this for you in case you you want to submit another review for Uber Eats to make sure is gets through to them.
We hope to see you online again soon.
Kind regards
Ed
jctc
Resposta da Jamaica Coffee Trading Co
Hi Anca, We are so sorry you did not receive your coffee. This is the first we are hearing about this. We will ship the order out again now at no extra cost. If the missing order turns up please keep it also. Anything could have happened to your order with Royal Mail. We can look into this as all shipments that we do are insured. Once again please accept our apologies for this mishap. Your replacement order is on the way. One of our team will reach out to you on Monday to check that everything is resolved and ok. Kind regards
Edward
I can’t believe how quickly I received…
This coffee is the best!
I can’t believe how quickly I received my order. I live in Australia and it was received in only a few days. Excellent delivery. Thank you
2 de agosto de 2023
Opinião espontânea
Resposta da Jamaica Coffee Trading Co
awesome, thanks for the heads up :)
Resposta da Jamaica Coffee Trading Co
Thank you Val for the feedback and 5 stars :) We hope to see you online again soon.
Super fast service
Super fast service and written provenance of the beans origin! I'm impressed and of course, it tastes great too!
21 de julho de 2023
Resposta da Jamaica Coffee Trading Co
Thanks Martin , i think you are a new customer ? welcome onboard Jamaica Coffee, we hope we can continue to serve you and all our customers well. Thanks again for the feedback. We hope to see you online again soon.
Update - Other Companies should take lessons from JCTC re Customer Service
Ordered coffee on Monday 1 May 2023 and money taken from my account despite me sending two emails and neither of them being answered and ringing them only to get an answer machine I have still not received any coffee and this is now Wednesday 10 May 2023. They used to give good customer services but this is dismal. Their website shows the company is '10 Westbury Limited' (Trading name is Jamaica Coffee Trading Company) and if you look on the Companies House website it shows their 'Confirmation Statement' is overdue.
UPDATE: Jamaica Coffee Trading Co rang me on Friday 12 May and admitted there had been an error and the coffee had not been sent out to me (I don't know, but this could have been because I ordered online on a bank holiday and their systems noted the order as being completed the same day). JCTC refunded my money for the order and sent out what I had ordered plus an extra pack which I received on Saturday 13 May. Mistakes happen and it is not the mistake that causes a lasting problem it is how it is handled and JCTC have now kept me as a customer.
10 de maio de 2023
Opinião espontânea
Resposta da Jamaica Coffee Trading Co
Thanks AL Gent :) things happen and we are happy it was resolved swiftly :) have a great day and thanks again .
Very good product just a little too…
Very good product just a little too expensive
15 de abril de 2023
Resposta da Jamaica Coffee Trading Co
thanks Anthony, lets see what we can do on the prices .
Awesome coffee
Awesome coffee. Quick delivery and beautiful authentic packaging. Will order again, never had coffee as good!
18 de março de 2023
Resposta da Jamaica Coffee Trading Co
Thanks Miss Morris
Poor Customer Service & Questionable Trading Standards!
Terrible customer service! 30th March, phoned Jamaica Coffee Trading Co on: 0207-1172-919 to enquire about making my first ever order and to ask why the business shows as DISSOLVED on UK Company House? The fellow who picked up responded aggressively, defensive and refused to provide more info. I only wanted to put my mind at rest before spending nearly £200 with them and I'm glad I called up and didn't just make the online order. Something, about this company's trading doesn't add up and I'd like to know why??
30 de março de 2023
Opinião espontânea
Resposta da Jamaica Coffee Trading Co
Thank you for your feedback Kenny.
I am the person you spoke to today.
I am still not sure why you wanted so many details from us including Companies House details.
We need to be vigilant in these modern times. We don't sell anything for £200. it's possible you may have called the wrong number ? That can happen sometimes.
Thanks for your feedback.
All the best for the future.
Kindest regards,
Edward
Resposta da Jamaica Coffee Trading Co
thanks Mr Mckenzie
Excellent Service
First time using Jamaica Coffee Trading Co and it was fab. Coffee arrived as expected, well packaged with certificate of authenticity and date coffee was ground, so excellent overall
24 de fevereiro de 2023
Resposta da Jamaica Coffee Trading Co
Thanks Anthony we hope to see you online again soon
From ordering on a Monday and getting…
From ordering on a Monday and getting it 2 days later brilliant and a note telling me what time it was roasted and receiving a certificate of trueness from where it was grown keep up the good work lads will be ordering soon
16 de janeiro de 2023
Resposta da Jamaica Coffee Trading Co
Thanks Alan, JBM Coffee is our life. Great to know we share it with other people. Have great weekend :)
Fast delivery
Fast delivery, great product.
Could only be improved if packaging was plastic free.
22 de dezembro de 2022
Resposta da Jamaica Coffee Trading Co
Thanks Richard , we are now putting the boxes inside postal bags instead of shrink wrap. Its less plastic and the box is still protected from the elements in transit.
Good service and good product.
15 de dezembro de 2022
Resposta da Jamaica Coffee Trading Co
Thanks Ryan
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.