James Lakeland Opiniões 

Great thanks, just Royal Mail that let me down in the end

I met James in his flagship London store. He was absolutely delightful, as was his daughter who manages the store.
Beautiful clothes, great attention to detail and a surprisingly low cost. I subsequently ordered more clothes on line.

you didint reply to email
one of the dresses i ordered was not available
It says on website that free next day delivery if spend enough, but when come to checkout, there is a charge

Need to return the dress , loved the colour, really wanted the navy blue dress but it was out of stock, however this one would have been fine had it not been faulty! The left sleeve wasn’t sewn in properly when I put the dress on it was all wrinkly, also the neck should have been a v neck , it was off centre and the left side was round!

Excellent service. 2 dresses both good.

Nothing has been received - pleas send me a refund

Very disappointed with the quality of the coat I bought in Jan24, the lining ripped and outside has gone bobbly. Tried to email them but no response, eventually spoke to a lady who was v rude to me and no help whatsoever. Issue still unresolved and I won't be buying from them again.

Fast delivery

Great fit and great service, so easy to order

Website easy to use and order came quickly. The jumper was lovely. Soft and comfortable, And the size was perfect.

Good, prompt delivery. I love the design of the jacket; just a little disappointed at the quality for the price. Lining needs stitching back at cuff, so it doesn’t extend.

Good communication with the delivery so I was home when delivered. Also prompt return of money after returning the blouse.
I initially got a size 18 - which fitted but was tight so I returned it and ordered a size 20. The 20 wouldn't even go on me! As it's an overhead blouse without front opening, I would have torn the blouse had I persisted.
The underarm to underarm measurement is 15 inches - so definitely not a 20.
My question is: how can a size 20 be evne smaller than the 18? I usually fit a 16 to 18.

The coat it is just perfect feat me very nice size as well

The item wasn't as good as I expected. heats up patchily, the control is counterintuitive and it is difficult to unplug, but I decided to keep it. Getting a proper receipt out of them was a real struggle, no explanation as to why they didn't send one automatically. A company best avoided.

Bought a scarf as a Christmas present for my wife on the 14th December. Upon opening on Christmas day, my wife wasn't sure about the style. I then checked the Returns Policy - 14 days! Absolute joke for the Christmas period. Will not be shopping here again. 14 days?!