I'm not what James Morrow's would call a big spender - but they treat me like I am. From the process of buying and installing my audio set-up through a recent need to deal with a faulty product, staff... Ver mais
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Where customers are not just a number. Great home movie system specified and installed by an enthusiastic and knowledgeable team. Three years on, with the equipment and service all good. Hi... Ver mais
Amazing service from friendly and knowledgable staff with a superb range of products. Delivery and after sales service second to none. A small local business who beat the big chains hands down. We hav... Ver mais
A empresa respondeu
I've used James Morrow as my home entertainment specialists for 5 years now, & couldn't recommend them more highly. I live in the Highlands near Aviemore - this has never proved an issue for the sales... Ver mais
A empresa respondeu
Informações sobre a empresa
- Hi-fi
- Consultor em audiovisual
- Instalação de home cinema
- Loja de home theaters
- Loja de aparelhos de som
- Loja de televisões
Escrito pela empresa
James-Morrow was established in 2002, to provide our customers with class leading products, backed up by a level of service which sets us apart from others. Choose James-Morrow and be assured of the best advice, the best selection of products, backed up with after sales care you can rely on.
Informações de contacto
1 Home Street , EH3 9JR, Edinburgh, Reino Unido
- 01312298777
- hello@james-morrow.com
- james-morrow.com
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Five star service all round :)
I've used James Morrow as my home entertainment specialists for 5 years now, & couldn't recommend them more highly. I live in the Highlands near Aviemore - this has never proved an issue for the sales or installation team, who willingly come up from Edinburgh to install or renew TVs & surround sound systems etc. Five star service all round :)

Resposta da James-Morrow
Thanks for making it easy!
Called the Edinburgh site to query availability and pricing on a Bose home cinema and accessories; the colleague took details and said someone would be in touch within a day or so (home working due to COVID). Received a call the next morning with the answers to the questions I had and provided advice on portable speakers that would work seamlessly with the system we liked. Nick emailed the quotes as advised, ensured we received the most up to date model of TV as our comparison was done pre lockdown and called back to confirm the details. Thanks for making it easy!

Resposta da James-Morrow
Another 5* experience!
I have known the James Morrow business for many years and have bought home Hi-Fi and Cinema systems which have all been a great success. I like to buy local when I can and from my very first visit back in around 2006 I got that instant feeling this was a business that really knew their stuff and genuinely valued their customers.
This time round it was something small as a birthday gift for my wife. Looking for earphones for active use we choose the Bose sport earphones. They were competitively priced, the online buying was easy and they were delivered within 48 hours in substantial packaging. For all things audio/Cinema and probably lots more too I’d thoroughly recommend you give them a go next time your looking to treat yourself, you won’t be disappointed!

Resposta da James-Morrow
Great shopping experience, great sound
The amp was for my daughter to replace a Pioneer amp with a hum. It’s perfect, easy to set up, a great sound for such a small amp and so much flexibility and convenience.
Great online shopping experience and it arrived so quickly. Would definitely use James-Morrow again

Resposta da James-Morrow
Professional service
Great service providers in very difficult covid times this is where small independents excel thanks guys will be my first port of call

Resposta da James-Morrow
Ordered online....came really quick and…
Ordered online....came really quick and all intact. Fantastic sevice overall

Resposta da James-Morrow
Rega Planar 3. All good. Very happy!
I bought a Rega Planar 3 from James Morrow and was very pleased with the service under difficult conditions. The turntable is excellent and I am now looking to purchase more and it will be at this shop for sure. The price was very keen. Support was excellennt too as Rega had forgotten to put in the wee sticky standoffs that protect the base from the lid. I received them today in the post from Rega after a short call with James Morrow, so expect top notch after sales support too!

Resposta da James-Morrow

Resposta da James-Morrow
Providing a high level of personable service...
The business was responsive around my recent purchase of some new Sonos kit and Rupert was helpful in sorting out some very early teething troubles. All in all, a high level of personable service.

Resposta da James-Morrow
Bose. Delivery and quality
Arrived next day even though email said after weekend. Product is perfect. Clear sound for a compact speaker

Resposta da James-Morrow
James-Morrow First class service
First class service, would definitely recommend:)

Resposta da James-Morrow
Still some interfacing problems with new speaker
Purchase went as planned as did delivery. Products are what I am used to with Sonos but performance and set up of Alexa/ Sonos/ software still not resolved.
Will set up call to hopefully get system running as expected

Resposta da James-Morrow
I had a failure on my Rega cd player…
I had a failure on my Rega cd player and got in touch with Rupert at Morrows, the player was not old, but still out of warranty, and did not have a lot of usage.
I explained this to Rupert who went back to Rega and negotiated a repair for me.
Given that I did not purchase the unit from them, his efforts on my behalf are quite simply above and beyond what I could have expected.
I would have no hesitation in recommending a visit, I will most certainly be going back to James Morrow for future purchases.
Blair Ritchie

Resposta da James-Morrow
Good knowledge about their products and…
Good knowledge about their products and fast next day delivery,I would recommend using James Morrow and will be using them again for any future upgrades.

Resposta da James-Morrow
Excellent service & communication
Excellent service & communication
Faultless experience from start to finish

Resposta da James-Morrow
Awesome Service from the 'sound' experts !
During lockdown, it can be very difficult to get the right advice and procure the right kit. Having a TV in the kitchen with poor 'tinny' sound', I 'phoned James Morrow and had all of my questions expertly answered a solution recommended and a fabulous new Bose sound-bar delivered to my house. I was concerned about my skills to fit and configure the new kit, but was assured that they (James Morrow) would talk me through any set-up issues on the 'phone.
All is now fitted and working so well, I brought them my next problem where the TV and Sonos music in my office/study required improvement in sound quality and synching. The same day, I received James Morrow's recommended SONOS Sound-Bar which has amazingly good sound and a huge improvement.
The 'Lock-down Blues' have now been totally cured and the immensely improved sound system is giving me huge pleasure.
Thank-you Rupert and the guys at James Morrow, a 'Platinum Disc' performance. All I need to do now is find the right wine for the music...
Awesome service !

Resposta da James-Morrow
Good product,sounds great,no problem…
Good product,sounds great,no problem ordering,arrived on time would definitely use you again.
Many thanks
Pat Horseield

Resposta da James-Morrow
Excellent service competitive prices…
Excellent service competitive prices and passed on price drop after products were ordered .

Resposta da James-Morrow
Excellent service and very quick…
Excellent service and very quick delivery. Would highly recommend.

Resposta da James-Morrow
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