James-Morrow Opiniões 

73
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I'm not what James Morrow's would call a big spender - but they treat me like I am. From the process of buying and installing my audio set-up through a recent need to deal with a faulty product, staff... Ver mais

Classificada 5 em 5 estrelas

Where customers are not just a number. Great home movie system specified and installed by an enthusiastic and knowledgeable team. Three years on, with the equipment and service all good. Hi... Ver mais

Classificada 5 em 5 estrelas

Amazing service from friendly and knowledgable staff with a superb range of products. Delivery and after sales service second to none. A small local business who beat the big chains hands down. We hav... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've used James Morrow as my home entertainment specialists for 5 years now, & couldn't recommend them more highly. I live in the Highlands near Aviemore - this has never proved an issue for the sales... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Hi-fi
  2. Consultor em audiovisual
  3. Instalação de home cinema
  4. Loja de home theaters
  5. Loja de aparelhos de som
  6. Loja de televisões

Escrito pela empresa

James-Morrow was established in 2002, to provide our customers with class leading products, backed up by a level of service which sets us apart from others. Choose James-Morrow and be assured of the best advice, the best selection of products, backed up with after sales care you can rely on.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

73 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(73)

3 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Five star service all round :)

I've used James Morrow as my home entertainment specialists for 5 years now, & couldn't recommend them more highly. I live in the Highlands near Aviemore - this has never proved an issue for the sales or installation team, who willingly come up from Edinburgh to install or renew TVs & surround sound systems etc. Five star service all round :)

5 de março de 2021
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Resposta da James-Morrow

Richard. Thank you for the 5 star review and it was great to see you recently. We hope you are enjoying your new system. The Spectral Art stand looked absolutely fabulous - thanks for the picture! Sending very best wishes and thank you again for your custom over the years.

Classificada 5 em 5 estrelas

Thanks for making it easy!

Called the Edinburgh site to query availability and pricing on a Bose home cinema and accessories; the colleague took details and said someone would be in touch within a day or so (home working due to COVID). Received a call the next morning with the answers to the questions I had and provided advice on portable speakers that would work seamlessly with the system we liked. Nick emailed the quotes as advised, ensured we received the most up to date model of TV as our comparison was done pre lockdown and called back to confirm the details. Thanks for making it easy!

5 de março de 2021
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Resposta da James-Morrow

It has been our pleasure to be of service Andy. Your choice of products from Bose and Sony are well proven and will give you many years of great service. Thank you very much indeed for your review, and we look forward to continuing to be of assistance.

Classificada 5 em 5 estrelas

Another 5* experience!

I have known the James Morrow business for many years and have bought home Hi-Fi and Cinema systems which have all been a great success. I like to buy local when I can and from my very first visit back in around 2006 I got that instant feeling this was a business that really knew their stuff and genuinely valued their customers.
This time round it was something small as a birthday gift for my wife. Looking for earphones for active use we choose the Bose sport earphones. They were competitively priced, the online buying was easy and they were delivered within 48 hours in substantial packaging. For all things audio/Cinema and probably lots more too I’d thoroughly recommend you give them a go next time your looking to treat yourself, you won’t be disappointed!

2 de março de 2021
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Resposta da James-Morrow

Thank you so much for your excellent review. So glad to hear the earphones are being enjoyed so much. It remains our pleasure to be of service and thank you again for your kind words.

Classificada 5 em 5 estrelas

Great shopping experience, great sound

The amp was for my daughter to replace a Pioneer amp with a hum. It’s perfect, easy to set up, a great sound for such a small amp and so much flexibility and convenience.

Great online shopping experience and it arrived so quickly. Would definitely use James-Morrow again

26 de fevereiro de 2021
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Resposta da James-Morrow

Thank you so much for your review Karen, I'm glad the new amplifier is working so well for your daughter! We would be more than happy to help you with anything else in the future.

Classificada 5 em 5 estrelas

Professional service

Great service providers in very difficult covid times this is where small independents excel thanks guys will be my first port of call

26 de fevereiro de 2021
Opinião espontânea
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Resposta da James-Morrow

Thank you very much for your review Bob, we really appreciate you deciding to support local business. Please do get in touch in the future if there is anything else we can help you with.

Classificada 5 em 5 estrelas

Rega Planar 3. All good. Very happy!

I bought a Rega Planar 3 from James Morrow and was very pleased with the service under difficult conditions. The turntable is excellent and I am now looking to purchase more and it will be at this shop for sure. The price was very keen. Support was excellennt too as Rega had forgotten to put in the wee sticky standoffs that protect the base from the lid. I received them today in the post from Rega after a short call with James Morrow, so expect top notch after sales support too!

26 de fevereiro de 2021
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Resposta da James-Morrow

Thank you for your 5 star review Paul, if there's anything else we can be of assistance with, don't hesitate to give us a call.

Classificada 5 em 5 estrelas

Brilliant service 👍🏻

Brilliant service, good info and very helpful!! 👍🏻

7 de fevereiro de 2021
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Resposta da James-Morrow

John. It was our pleasure to be of service. Anytime we can help, please get in touch. Thank you so much for five start review.

Classificada 5 em 5 estrelas

Providing a high level of personable service...

The business was responsive around my recent purchase of some new Sonos kit and Rupert was helpful in sorting out some very early teething troubles. All in all, a high level of personable service.

5 de fevereiro de 2021
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Resposta da James-Morrow

Thank you very much for the5 star review and comments Alan. We are always on hand to help should you need assistance. Thank you again and enjoy the system.

Classificada 5 em 5 estrelas

Bose. Delivery and quality

Arrived next day even though email said after weekend. Product is perfect. Clear sound for a compact speaker

4 de fevereiro de 2021
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Resposta da James-Morrow

Delighted to receive your 5 star review Jean-Paul. Hope you really enjoy the system and do not hesitate to get in touch in the future if we can help!

Classificada 5 em 5 estrelas

James-Morrow First class service

First class service, would definitely recommend:)

4 de fevereiro de 2021
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Resposta da James-Morrow

Thank you very much for the 5 star review Kim. A pleasure to be of service to you anytime.

Classificada 4 em 5 estrelas

Still some interfacing problems with new speaker

Purchase went as planned as did delivery. Products are what I am used to with Sonos but performance and set up of Alexa/ Sonos/ software still not resolved.
Will set up call to hopefully get system running as expected

4 de fevereiro de 2021
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Resposta da James-Morrow

John. Thank you for your review. On seeing this, Sandy has been in touch via email and he looks forward to speaking to this afternoon as arranged, and helping you resolve any issues with Sonos / Alexa. It is always frustrating when technology does not work as expected, and we are here to help you resolve any issues. Thank you again.

Classificada 5 em 5 estrelas

I had a failure on my Rega cd player…

I had a failure on my Rega cd player and got in touch with Rupert at Morrows, the player was not old, but still out of warranty, and did not have a lot of usage.
I explained this to Rupert who went back to Rega and negotiated a repair for me.
Given that I did not purchase the unit from them, his efforts on my behalf are quite simply above and beyond what I could have expected.
I would have no hesitation in recommending a visit, I will most certainly be going back to James Morrow for future purchases.
Blair Ritchie

3 de fevereiro de 2021
Opinião espontânea
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Resposta da James-Morrow

Blair. Thank you very much for your kind words and it was a pleasure to be of service. Hopefully you will be back enjoying the music again! Best wishes from all our team

Classificada 5 em 5 estrelas

Good knowledge about their products and…

Good knowledge about their products and fast next day delivery,I would recommend using James Morrow and will be using them again for any future upgrades.

29 de janeiro de 2021
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Resposta da James-Morrow

Thank you very much indeed for your custom Matt and your lovely review :-) We are delighted to have been of service and please contact us anytime you need us. Thank you again.

Classificada 5 em 5 estrelas

Excellent service & communication

Excellent service & communication
Faultless experience from start to finish

28 de janeiro de 2021
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Resposta da James-Morrow

Thank you very much indeed for your custom Dave and your lovely comment :-) We are delighted to have been of service and please contact us any time. Thank you again.

Classificada 5 em 5 estrelas

Awesome Service from the 'sound' experts !

During lockdown, it can be very difficult to get the right advice and procure the right kit. Having a TV in the kitchen with poor 'tinny' sound', I 'phoned James Morrow and had all of my questions expertly answered a solution recommended and a fabulous new Bose sound-bar delivered to my house. I was concerned about my skills to fit and configure the new kit, but was assured that they (James Morrow) would talk me through any set-up issues on the 'phone.

All is now fitted and working so well, I brought them my next problem where the TV and Sonos music in my office/study required improvement in sound quality and synching. The same day, I received James Morrow's recommended SONOS Sound-Bar which has amazingly good sound and a huge improvement.
The 'Lock-down Blues' have now been totally cured and the immensely improved sound system is giving me huge pleasure.
Thank-you Rupert and the guys at James Morrow, a 'Platinum Disc' performance. All I need to do now is find the right wine for the music...
Awesome service !

28 de janeiro de 2021
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Resposta da James-Morrow

Thank you very much indeed for your custom and support Michael. It is fantastic to read your comments and they bring smile to all the team. We are delighted to have been of service and please contact us any time. Thank you very much again.

Classificada 5 em 5 estrelas

Super fast delivery

28 de janeiro de 2021
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Resposta da James-Morrow

Thank you very much indeed for your custom Gerald. We are delighted to have been of service and please contact us any time. Thank you again.

Classificada 5 em 5 estrelas

Good product,sounds great,no problem…

Good product,sounds great,no problem ordering,arrived on time would definitely use you again.

Many thanks

Pat Horseield

28 de janeiro de 2021
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Resposta da James-Morrow

Thank you very much indeed for your custom Pat and your lovely comments. We are delighted to have been of service and please contact us any time. Thank you and enjoy the system!

Classificada 5 em 5 estrelas

Excellent service competitive prices…

Excellent service competitive prices and passed on price drop after products were ordered .

28 de janeiro de 2021
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Resposta da James-Morrow

Thank you very much indeed for your custom and your lovely comment. We are delighted to have been of service and please contact us any time. Thank you again!

Classificada 5 em 5 estrelas

Excellent service and very quick…

Excellent service and very quick delivery. Would highly recommend.

28 de janeiro de 2021
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Resposta da James-Morrow

Thank you very much indeed for your custom Michelle and your lovely comment. We are delighted to have been of service and please contact us any time. Thank you again and enjoy the music!

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