Amazing quality eye wear at an amazing cost and great customer service. Most definitely my go to frames for any occasion. For anyone that hasn't tried James Oro. I promise if you do you won't be dis... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I was worried that I wouldn’t get my order in time for a destination wedding to Colombia. I reached out to explain my situation and Carolina B. exceeded my expectations. I was prepared to not have my... Ver mais
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When I decided to purchase a pair of James Oro sunglasses it was the Smoke Tint Aristcrat not knowing it was 2 for 1 purchase. The boxes the glasses are shipped in makes them true collectors item. I... Ver mais
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Fixed a menu issue in a day allowing the option I wanted to be selectable for one of their bundle options. Quick response, turn around and solution implementation.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Luxury Eyewear Designed In Los Angeles By James Oro. 200+ designs born from in-house innovation that span over a year to complete.
Informações de contacto
Estados Unidos da América
- help@jamesoro.com
- jamesoro.com
4,6
Excelente
238 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 92% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Took advantage of the Bogo sale
Took advantage of the Bogo sale. It was well worth it! Products arrived as scheduled and the compliments keep coming. If you’re looking for sunglasses that exemplify style and class, James Oro got you covered.
27 de julho de 2026
Resposta da James Oro Eyewear
Thank you! The compliments are just getting started. We're glad the BOGO treated you well and we can't wait to have you back! 🕶️
Resposta da James Oro Eyewear
Thank you! That's exactly what we aim for, we're glad the quality speaks for itself. See you on the next pair! 🙌
Resposta da James Oro Eyewear
Thanks! We’re glad you’re enjoying the quality of your new pair. We truly appreciate your support and hope they become a favorite in your collection! 😎
Love the glasses premium quality
Love the glasses premium quality the shades are amazing love them I owned 8 pairs so far love them if it’s not James oro then it ain’t right
12 de julho de 2026
Opinião espontânea
Resposta da James Oro Eyewear
Thank you so much for the love, this is exactly why we do what we do. See you for pair number 9! 🙌
The customer service is outstanding and…
The customer service is outstanding and the product stands out from any other there is a very sturdy build and shine to these glasses that is second to none my friends saw me wearing the champagne color and they all wanted to know where I got these glasses from of course I told the nest company to me is JAMES ORO.
26 de julho de 2026
Opinião espontânea
Resposta da James Oro Eyewear
Thank you so much for the love and shoutout to your friends for having great taste! 🔥 We're so glad you're loving them. See you next time!
Incredible service!
Incredible service!! I had purchased a pair of sunglasses a day before their promotion, and they honoured the deal, even though I made a purchase prior. They were insanely quick in their reply, very human, and very polite. I appreciate this brand so much and I will be buying all my designer glasses as well as promoting their brand to all my followers and friends!!
22 de julho de 2026
Opinião espontânea
Resposta da James Oro Eyewear
Thank you! We're so happy we could make it work for you and we can't wait to have you back. Welcome to the James Oro family for good! 🕶️
Amazing Sunglasses and outstanding customer service...
Outstanding customer service and very fast to respond. Highly satisfied. Exceptional build quality on the sunglasses and packaged with care.
21 de julho de 2026
Opinião espontânea
Resposta da James Oro Eyewear
Thank you! Reviews like this keep us going. So glad you had a great experience and we can't wait to have you back!
Fast response super courteous…
Fast response super courteous exstreamly professional I will be a for ever customer because of quality and fast delivery James Hopkins.
11 de julho de 2026
Opinião espontânea
Resposta da James Oro Eyewear
Thanks James! So glad the experience lived up to the quality. We'll see you next time! 🙌
Resposta da James Oro Eyewear
So glad you're loving the quality, Jeff. That's what we're all about. Enjoy your new pair! 🕶️
Resposta da James Oro Eyewear
Thanks for the love, Palon. Hope your James Oro glasses are treating you well! 🕶️
Resposta da James Oro Eyewear
Thanks Raul! We put a lot into making sure every pair delivers on both style and quality. So glad you're loving them. We can't wait for you to see what's coming next! 🕶️
Shitty customer service
Shitty customer service. I made an order that’s was supposed to be delivered on the 4th of July to no avail. As it is I m scared I have been ripped off
4 de julho de 2026
Opinião espontânea
Resposta da James Oro Eyewear
Hi Stasius, we're sorry to hear your experience hasn't met your expectations so far. We do want to provide some context: your order was placed on June 30th and is shipping internationally to Dubai on express shipping. As a US-based company, international deliveries do take longer than domestic ones, and our customer support team has been actively in touch with you to provide updates every step of the way.
Your order is on its way and we're confident you're going to love the glasses once they arrive. We're here if you need anything at all! 🙏
black cruzer glasses, bada$$
Love the black cruzer glasses. Fit is great, look is even better. Great quality. Went online to order another pair,they are sold out already. On waiting list.
24 de junho de 2026
Resposta da James Oro Eyewear
Thank you so much for the love! 🙌 So glad the Black Cruzer is treating you well. You'll be the first to know when they're back. Can't wait to see your collection!
Resposta da James Oro Eyewear
Thank you, glad you're loving it! We'll keep the styles coming. See you next drop!
Very good communication and they help…
Very good communication and they help find solutions. They have an amazing product line to choose from. Class all the way!
12 de junho de 2026
Opinião espontânea
Resposta da James Oro Eyewear
Thank you so sharing your experience, Kim! We love that you're loving the collection and we'll keep the styles coming. See you on the next order!
Great glasses for big heads
Great glasses. I have a big head so they have frames that work well. Easy company to work with, even returns and exchanges. I get lots of compliments on them and send them to Lensabl for prescription conversions.
26 de maio de 2026
Resposta da James Oro Eyewear
Thanks, John! You're officially part of the James Oro family at this point. We're so glad you've found styles that fit great, work well with your prescription lenses, and keep the compliments coming. Thank you for all the support and see you for the next pair!
Very good very nice
26 de maio de 2026
Resposta da James Oro Eyewear
We're glad you're enjoying your James Oro pair and truly appreciate you taking the time to leave a review. Enjoy the shades!
I enjoy the stylish frames available
I enjoy the stylish frames available. I have a collection at this point. James Oro has over shadowed my Raybans!
26 de maio de 2026
Resposta da James Oro Eyewear
There's no better compliment than becoming the pair you reach for again and again. Thank you for your support and for being part of the James Oro family. We can't wait to see which style joins your collection next!
I like this company
I like this company. I bought two different pairs of glasses from them and I love them. Delivery is fast. The frames I bought are great and the quality is excellent. I had my prescription placed on my pair and I will have the other one done also.
26 de maio de 2026
Resposta da James Oro Eyewear
Thanks for sharing your experience, Angelo! We're so happy to have you as part of the family and can't wait to help you grow the collection!
Got a defective pair of glasses
Got a defective pair of glasses. Steph was very helpful and replaced them immediately.
8 de junho de 2026
Opinião espontânea
Resposta da James Oro Eyewear
So happy the team could help and that you're all sorted, James. Hope you're loving the new pair!
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