Amazing quality eye wear at an amazing cost and great customer service. Most definitely my go to frames for any occasion. For anyone that hasn't tried James Oro. I promise if you do you won't be dis... Ver mais
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Leia as opiniões dos outros
I was worried that I wouldn’t get my order in time for a destination wedding to Colombia. I reached out to explain my situation and Carolina B. exceeded my expectations. I was prepared to not have my... Ver mais
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When I decided to purchase a pair of James Oro sunglasses it was the Smoke Tint Aristcrat not knowing it was 2 for 1 purchase. The boxes the glasses are shipped in makes them true collectors item. I... Ver mais
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Fixed a menu issue in a day allowing the option I wanted to be selectable for one of their bundle options. Quick response, turn around and solution implementation.
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Informações sobre a empresa
Escrito pela empresa
Luxury Eyewear Designed In Los Angeles By James Oro. 200+ designs born from in-house innovation that span over a year to complete.
Informações de contacto
Estados Unidos da América
- help@jamesoro.com
- jamesoro.com
4,6
Excelente
238 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 92% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quality
Quality. Super impressed with product quality and packaging. Case is amazing
26 de maio de 2026
Resposta da James Oro Eyewear
Thank you, Du Ke! We put a lot of love into every detail and it's great to know it shows. Enjoy them!
Solid quality
Solid quality, website layout is good and the designs of the glasses are amazing. Sturdy in built quality aswell.
25 de março de 2026
Resposta da James Oro Eyewear
Thank you so much, this means a lot to us! We put a lot of love into every design and it's great to hear it shows. Hope you enjoy them for a long time!
I received the wrong model and returned…
I received the wrong model and returned it. And received my money back.
5 de junho de 2026
Opinião espontânea
Resposta da James Oro Eyewear
We're sorry about the mix up but really glad we could get it sorted for you quickly. We hope to have you back with us soon!
I ordered two pairs of glasses from…
I ordered two pairs of glasses from James Oro and ended up returning both—one because the style just didn’t look right, and the other because the frames were too heavy to wear comfortably on a trip.
That said, the return process was super easy and straightforward, with clear options for refund, store credit, or replacement. I also reached out to customer service, and Carolina was amazing—she was kind, helpful, and made everything smooth.
Even though the glasses didn’t work out, the great service makes me open to trying James Oro again.
2 de junho de 2026
Opinião espontânea
Resposta da James Oro Eyewear
Thank you so much for taking the time to share such a detailed and honest review! We're sorry the two pairs didn't work out but we're really glad the return process was smooth and our team was able to make the experience a positive one. We'd love to help you find the perfect pair next time and we'll be right here when you're ready!
Everything went well.
26 de maio de 2026
Resposta da James Oro Eyewear
Thank you so much for taking the time to leave a review! We're glad everything went smoothly and hope you're loving your pair. See you next time!
Die Brillen sind sehr gut verarbeitet…
Die Brillen sind sehr gut verarbeitet und sehen sehr gut aus. Die Lieferung ging schnell und lief reibungslos. Der Kontakt zum Kundenservice war sehr freundlich und es wurde schnell bearbeitet.
2 de junho de 2026
Opinião espontânea
Resposta da James Oro Eyewear
Thank you so much, Michaela! We're so happy to have you in the James Oro family and can't wait to see what you add to the collection next!
The Best of Everything
Not only does this company have excellent products, but their customer service is the best! Very fast responses and excellent resolution to the issue. I already have many pairs of sunglasses from James Oro and will be coming back again and again. The BEST
26 de maio de 2026
Opinião espontânea
Resposta da James Oro Eyewear
Thank you so much! We're so happy to have you in the James Oro family and can't wait to see what you add to the collection next!
Fast shipping and quick response
Fast shipping and quick response
12 de maio de 2026
Opinião espontânea
Resposta da James Oro Eyewear
That's exactly what we aim for every time. Thank you for the kind words and we hope to have you back soon!
The James Oro representative was very…quick efficient and friendly
The James Oro representative was very quick to correct a mistake made by the shipping company. I’m looking forward to making more purchases from James Oro.
12 de maio de 2026
Opinião espontânea
Resposta da James Oro Eyewear
Getting things right for you was the least we could do! We can't wait to have you back and help you build that collection. 😎
The quality of these frames are top…
The quality of these frames are top tier. I'm so glad i purchased these before vacation. I will be buying more.
27 de abril de 2026
Resposta da James Oro Eyewear
Top tier is the goal every time! Hope you had an amazing vacation and we can't wait to have you back for the next pair.
Love the shades
Love the shades. The XL size frame looks amazing. I can dress them up with a sport coat and a button down or I can dress them down with a baseball cap and sneakers. Comfortable to wear, the yellow tinted lenses are a nice touch.
27 de abril de 2026
Resposta da James Oro Eyewear
Hey Brian! That's exactly the versatility we design for! Thank you so much for the love and we hope to have you back soon.
Excellent product
Quality of the product was excellent! The style, timeliness.
30 de setembro de 2025
Resposta da James Oro Eyewear
Hey Pedro! That's exactly what we aim for every time. Thank you for the kind words and we hope to have you back soon!
Glasses are 🔥
Glasses are 🔥. Had to order more pairs because my lil cousins wanted mine so bad I had to give them mine. So crazy, high quality. Only issue is you can’t have just one pair. Definitely need a few
25 de março de 2026
Resposta da James Oro Eyewear
We love hearing this, Hannan. Welcome to the multiple pairs club, no going back from here. Thank you for the love!
The glasses are very beautiful and…
The glasses are very beautiful and comfortable to wear. You can immediately see that quality is a priority here.
25 de março de 2026
Resposta da James Oro Eyewear
Thank you, Nils! Quality and comfort are exactly what we design for, so hearing that it shows makes it all worth it. We hope to have you back soon!
The sun glasses fit perfectly and were…
The sun glasses fit perfectly and were in style. Many compliments.
25 de março de 2026
Resposta da James Oro Eyewear
Hey Lynette. That's what it's all about, perfect fit and turning heads! Thank you so much for sharing, we hope to have you back soon.
Resposta da James Oro Eyewear
We love that and we'll always aim to meet them! Thank you for sharing
Great Quality Sunglasses
I’ve had 4 purchases with so far with James Oro and this brand is great. Their website layout is fantastic. Their customer service is fast via email. All of their glasses are stylish, sleek & of great quality. Support this brand!!!
25 de março de 2026
Resposta da James Oro Eyewear
Hey Billy! Thank you so much for your continued support! We're so glad every experience has been a great one and we can't wait to welcome you back for the fifth!
Resposta da James Oro Eyewear
That's the goal! Thank you for sharing and see you on the next pair! 🙏
Amazing dope quality
Amazing quality! Dope sunglasses! Oh and the shipping was pretty fast this time compared to my previous purchase. Bravo to James Oro team, keep up the good work 👏
25 de março de 2026
Resposta da James Oro Eyewear
Thank you so much, we love hearing this! We appreciate your continued support and we'll keep pushing to make every experience better than the last. See you on the next pair! 🙏
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