I’m very pleased with the quick lead times with orders and the prompt communication around enquiries. The selection of high end fabrics is huge.
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Leia as opiniões dos outros
Beautiful blind which, when we finally put it up, fitted perfectly and completes our kitchen. Very happy with the whole process from putting in the order to receiving the finished item.
Be careful when you order, if unused items are not returned within thirty days, you are stuck with it, and their wallpaper calculater always gets you to overorder, and then you are stuck with a roll o... Ver mais
Very simple to use website. Lots of appealing products. I ordered several samples and they came in the mail in a helpful folder which looked like something it would be good to have for a professional... Ver mais
Informações sobre a empresa
- Decoração e Design de Interiores
- também em
- Fornecedor e fabricante de cortinas
- Loja de papel de parede
- Loja de persianas
- Loja de tapetes
- Loja de tecidos
Escrito pela empresa
We’re Jane Clayton & Company - the leading online retailer of designer wallpaper, fabric, rugs and made to measure furnishings.
Informações de contacto
Jane Clayton & Company Retail Ltd, Paulton House, Paulton, Bristol, BS39 7SX, Bristol, Reino Unido
- 01761 404505
- team@janeclayton.com
- janeclayton.co.uk
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Não respondeu a opiniões negativas
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Excellent service
Excellent service, goods received promptly and well packaged.
Reliably good
I've bought various fabrics, samples and bespoke cushions from Jane Clayton and have never been disappointed with service or quality.
Great service …
Both the samples and then the curtain material that we chose, along with the lining came very promptly.
It was also very useful to be able to select fabric into the favourites list, add it to a project and then email this list.
Lastly the cost of the fabric in sale sale was fantastic.
Happy customer
Easy to order. Helpful advice on the website on measurements. Very happy with the quality - beautiful curtains and fabric. Earlier than expected delivery.
I ordered over the Christmas period so…
I ordered over the Christmas period so was expecting a rather long delay but actually it arrived in a reasonable time (bearing in mind what our postal system can be like) great quality, can’t complain, well not until I put the wallpaper up but that’s my issue not the company..🙂
Great Supplier
Great range, good communication, prompt delivery by reliable courier, fabric very well packaged and on roll.
Lovely customer service team
Lovely customer service team. Took a while for my order to be despatched.
Excellent service all round
Excellent, efficient service with the speediest delivery and best price available. Would highly recommend!
Missed Christmas delivery deadline with no follow-up communication
placed my order before the stated deadline for Christmas delivery, however the items were not delivered as expected.
On 17 December, I was advised in writing that the company would urgently confirm whether a revised delivery date of 5 January could be met, and that I would receive a written update the following day. That update never came.
Despite follow-ups, there was no confirmation or clear communication. Missing a delivery deadline is frustrating, but the lack of follow-through and failure to provide promised updates is what has been most disappointing.
If there are delays, I would expect clear and timely communication, particularly when customers have ordered within the advertised delivery timeframe. Based on my experience, I would be cautious if delivery timing is important.
Great website easy to order and good…
Great website easy to order and good value products. Always quick to arrive and have never have any issues . Reliable
Item delayed and still not here, they didn’t let me know
I ordered a headboard for a bed. It was supposed to be delivered at the beginning of December. It’s now 23rd Dec. I’ve just called and was told it would bre despatched in the first week of January.
The lady I spoke to said that they normally let people know when there’s a delay. Apparently they fell behind in the department that makes them. They made the decision on 16th Dec and should have let me know, but didn’t. Which left us no time to make other arrangements.
The lady I spoke to said they would let me know when it was despatched.
Excellent website giving maximum…
Excellent website giving maximum choices for wallpapers & fabrics.
Prompt delivery.
Great..with one exception!
Quality products! Fast delivery! However, and this has happened to me twice before, outlet fabric ordered wasn't available despite being shown as available on the website. Still waiting for refund! Very annoying. But will use JC & Co again. Please sort this issue!
The delivery never arrived and I was…
The delivery never arrived and I was informed that it was left in a post office a 2.5 hour round trip away.
Made numerous calls to head office in…
Made numerous calls to head office in the first instance about measuring requirement. Took 2 weeks to return calls .Ordered wallpaper in October and it finally arrived last week, December, not acceptable .I think everyone works from home !
Love the carpet and service . Highly recommended
I saw this carpet online and searching for a good place to buy it. Found Jane Clayton had lots of good reviews. So ordered it over Black Friday deal. It was busy time but the company kept me updated with delivery date and time. Delivery was super prompt and the carpet wrapped so well when it arrived. Such nice quality, thick and timeless neutral colour. It was exactly what I was looking for. it only needs a couple of days to sit flat and I love it so much, highly recommended. :) Will return when I need more home decorations.
Easy website and great to get free…
Easy website and great to get free samples as need to see and feel fabric.
I actually only orderd a sample of…
I actually only orderd a sample of wallpaper which I found to be different and attractive. It came quickly and it's good to see how it might look on the wall if chosen and choose paint colours, fabrics etc.
The price and delivery were excellent
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