Japanese Melody Opiniões 

183
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

My piece did not arrive. I needed it for a proposal and it got returned even though I gave the correct address. That may not be their fault, however the response time was lagging for a time sensitive... Ver mais

Classificada 5 em 5 estrelas

My purchase was backordered 2 weeks and I immediately received an email asking if I was willing to wait or I would have my cash returned (I thought that was a very decent way to conduct business). I s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely love my Sakura Ring! I chose it as my wedding band for my wedding on November 13, 2026, and I couldn’t be happier with it. The design is beautiful, unique, and even better in person. I espe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The item is exactly as described and shown in the website photo. The bracelet is beautiful, well made and exactly what I was looking for. The item was initially out of stock which you communicated in... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fabricante de joalharia

Escrito pela empresa

Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

183 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 88% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(183)

112 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Staff was extremely helpful

Staff was extremely helpful, responsive to my exchange requests and kept me updated on production timelines. I was skeptical because I had not heard of the company before but working with Akira changed my mind. Oh, and yeah, the rings are beautiful.

16 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Appalling customer service

The rings look beautiful, though obviously mass produced based on how quickly the incorrect oder was sent out. Purely based on customer service, id give this business a rating of zero. I had a long message thread with Mykyta about a custom size ring and I asked how to order it. He gave me an almost snarky response with a link to be able to buy it. Of course it was for the wrong size ring cos they dont stock that size. I figured, since we'd had the conversation, I'd place the order and send a message with the request, as discussed. In leau of a response I got a message saying the ring(wrong size) had been processed and sent and a tracking number provided. When I reference the long conversation about the custom size and the time to order, I was told I had ordered the ring in the link, like the whole conversation never happened. When I made contact, to clear this up, again, I got no explanation or apology. Just a response saying return or exchange if you dont want it. And a link. Nothing more. This was such an appalling exchange.

28 de junho de 2026
Opinião espontânea
logótipo da Japanese Melody

Resposta da Japanese Melody

Hi, we are sorry to learn that your experience did not meet expectations. The selected ring was available in our ready-to-ship collection and was therefore dispatched promptly. We regret the misunderstanding regarding custom sizing and remain available to assist with a return or exchange.

— Japanese Melody

Classificada 4 em 5 estrelas

Great craftsmanship and quality

The quality and craftsmanship of the rings and bracelets is amazing, I only have one complaint and it has to do with the shipping package, they use a simple plastic bag, which is not ideal if you send and envelope with the certificate of authenticity, this way the envelope arrives all bent and wrinkled. Other than my complaint, items are great, just a bit too pricey.

1 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Superior Craftsmanship , Excellent Communication

Ordered a leather bracelet for my husband. Unfortunately it was delayed due to Father’s Day demand which is very understandable. It was restocked and shipped quickly. The box it arrived in is beautiful and he loves it for storage of his other bracelets. It’s high quality and very attractive on his dresser. The bracelet itself is extremely well made and the clasp is very sturdy and well integrated into the leather .
I did email with concerns about lack of shipping updates and response was swift. It was shipped via USPS and the lack of communication is due to there system . I’ve experienced this before so understand and it was well explained in the email I received.
I feel the bracelet was appropriately priced as the craftsmanship is excellent on this piece. We had recently seen one in a store for $20 less and we were so glad we didn’t buy it because the quality from this company is far superior.

15 de junho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Wonderful Father’s Day appointment

Bought the Kyoto bracelet as a Father’s Day present for my husband. He isn’t a big jewelry fan but had expressed an interest in a leather style bracelet. Ordering was easy and shipping was fast. The bracelet arrived earlier than expected and is even nicer in person. He loves it! The quality is good and the design is beautiful but i do recommend that you review online how to open it. He was initially frustrated trying to pull it open. Thankfully i stepped in before he broke it. Haha

18 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We absolutely love my husbands ring!

We absolutely love my husbands ring. It is good quality brushed metal with a wood grain on the interior which he loves since he’s a carpenter. Also the price tag is unmatched, we were quoted $1500-2000 for a similar band at a jeweller. Shipping was fast, the box it was in was stylish, Overall highly recommend.

12 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Misleading photo

Misleading photo, advertising. Bracelet way too small, almost microscopic. Makes one wonder about the authenticity of materials. Would never have bought it in a store.

13 de junho de 2026
Opinião espontânea
logótipo da Japanese Melody

Resposta da Japanese Melody

Dear David, we are sorry the bracelet’s scale did not meet your expectations. Its dimensions and materials are clearly detailed on the product page, and we stand fully behind the authenticity of every material used. Our team remains available to assist with a return or exchange.

— Japanese Melody

Classificada 5 em 5 estrelas

Incredible craftsmanship

Incredible craftsmanship. Understated elegance. The ring for my husband exceeded my expectations. My husband said it felt smooth and comfortable on. Perfect balance. Perfect finish. Modern and stylish. Wooden box for the ring adds a beautiful artisanal touch. Complimentary bracelet was also a nice surprise. 10 stars !!

5 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I purchased this gift to mark a special…

I purchased this gift to mark a special date in our relationship . The Japanese culture is of special interest to my husband and I felt this bracelet would be a nice representation of the meaning behind the gift . It is lovely and we are very pleased

6 de junho de 2026
Opinião espontânea

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