JBS 2 MAN DELIVERY LTD Opiniões 

1368
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Was kept informed of expected delivery during the process, the delivery guys phoned with expected time and when they were 5 minutes away. When arrived they were respectful of the property and moved it... Ver mais

Classificada 4 em 5 estrelas

Day arranged satisfactorily, 24 hour notice, great, pre drop off phone call, just right! All done within the agreed time slot. Delivery team, woefully equipped. 2 men struggled to manually lift 104kg... Ver mais

Classificada 5 em 5 estrelas

The delivery gentleman rang me before to confirm delivery & was on time. The person was polite and asked me where I would like my furniture, couldn't do enough for you. The whole experience with this... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great service, good communication. I was sent a time slot and the guys called ahead 10 mins before arriving. Friendly and helpful lads. The table looks great. Really happy with overall service with Lu... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de correio expresso e entrega

Escrito pela empresa

It's fantastic to see the emphasis on building relationships and prioritizing customer satisfaction at JBS 2 MAN DELIVERY LTD. The hashtags you've provided, such as #HARDWORKINGWORKERS, #TRYTOPROVIDEBESTSERVICES, and #CUSTOMERSAREALWAYSOURLFIRSTPRIORITY, reflect a strong commitment to excellence and customer-centric values. By highlighting these aspects, you are not just delivering products; you are also focusing on creating positive experiences and meaningful connections with your customers. This approach can contribute significantly to building trust, fostering long-term relationships, and differentiating your company in the competitive delivery services industry. Consider incorporating these key messages into your marketing materials, website, and any customer communications to reinforce your company's values and commitment to exceptional service. Sharing success stories, testimonials, and positive feedback from satisfied customers can further strengthen your brand reputation and attract new business. In today's competitive market, businesses that prioritize customer relationships and consistently deliver excellent service are often the ones that stand out and thrive. Keep up the hard work and dedication to making your customers the first priority – it's a strategy that can lead to sustained success and positive word-of-mouth recommendations.


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4,6

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 70% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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4,6

Todas as opiniões

(1368)

446 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great service

Great service, good communication. I was sent a time slot and the guys called ahead 10 mins before arriving. Friendly and helpful lads. The table looks great. Really happy with overall service with Lush Interiors and delivery service Would recommend and will use again

21 de agosto de 2026
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Resposta da JBS 2 MAN DELIVERY LTD

Thanks so much for the positive feedback! We’re really glad you were happy with our service. Our delivery drivers do their best to reach every customer within the given time slot, offering helpful service from start to finish. They follow the customers’ instructions provided in their files before making the delivery.

Classificada 5 em 5 estrelas

Nice polite friendly delivery guys

Nice polite friendly delivery guys. On time, good communication.

21 de agosto de 2026
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Resposta da JBS 2 MAN DELIVERY LTD

Thank you so much for this feedback. Our delivery team treats customers like family! They strive to provide the best communication and ensure every customer is satisfied with their delivery experience from start to finish.

Classificada 5 em 5 estrelas

A totally professional service

A totally professional service. They dis everything they said they would and kept us fully informed throughout the whole delivery cycle. We couldnt have asked for more. First classt

15 de agosto de 2026
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Resposta da JBS 2 MAN DELIVERY LTD

We appreciate your five-star review. We do our best to provide excellent customer service to all our customers and satisfy them in every way possible.

Classificada 5 em 5 estrelas

Good stuff

Good stuff
Very stylish and worth the money

19 de agosto de 2026
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Resposta da JBS 2 MAN DELIVERY LTD

Thank you for your positive feedback and five-star rating!

Classificada 5 em 5 estrelas

Wonderful experience

Wonderful experience

21 de agosto de 2026
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Resposta da JBS 2 MAN DELIVERY LTD

Thanks for sharing your positive review and five-star rating!

Classificada 5 em 5 estrelas

Excellent service

Excellent service, rang within the half an hour that was promised, very polite, assembled the tables quickly and took all the rubbish away. Happy to recommend :)

20 de agosto de 2026
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Resposta da JBS 2 MAN DELIVERY LTD

We’re so glad you were happy with your experience, and we’d be more than happy to provide our customer service to you again.

Classificada 5 em 5 estrelas

Excellent service from start to finish

Excellent service from start to finish, from all staff whom I dealt with.

20 de agosto de 2026
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Resposta da JBS 2 MAN DELIVERY LTD

Thanks for the great review! Keeping customers updated on their deliveries from start to finish is always our top priority.

Classificada 5 em 5 estrelas

Excellent delivery

Excellent delivery. Proactive, timely and made contact day before and on the day of delivery. Happy with the service.

19 de agosto de 2026
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Resposta da JBS 2 MAN DELIVERY LTD

Thank you for taking the time to write this review. We always let customers know when a delivery has been scheduled for them, along with the given time slot. The delivery team will always give the customer a call before arriving at their property.

Classificada 5 em 5 estrelas

Great communication delivered exactly…

Great communication delivered exactly as promised
Friendly guys

17 de agosto de 2026
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Resposta da JBS 2 MAN DELIVERY LTD

We truly appreciate your positive review! We do our best to make sure the customer understands every part of their delivery, and providing clear communication is very important to us.

Classificada 5 em 5 estrelas

Gorgeous mirror

Gorgeous mirror, good communication with the supplier and delivery instructions. We are very happy with the results!

13 de agosto de 2026
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Resposta da JBS 2 MAN DELIVERY LTD

We are so glad you liked your mirror. We are so pleased with your positive feedback and we are glad you are happy with your results.

We hope to see you again soon!

Classificada 5 em 5 estrelas

Very happy to recommend this company

Very pleased with my delivery by this company. I was kept very well informed - from dispatch to my item arriving. I was given a three hour delivery slot the day before and was called thirty to forty minutes before my table was delivered. Very happy to recommend.

16 de agosto de 2026
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Resposta da JBS 2 MAN DELIVERY LTD

Thank you for your positive feedback, this means a lot to our team as we are regularly trying to strive to reach customer standards.

We appreciate your recommendation, and we hope to see you again soon!

Classificada 5 em 5 estrelas

Arrived sooner than expected had the…

Arrived sooner than expected had the email to say would arrive between 8-10 days then another email gave me a date and 3 hr slot and had a call half hr before to say they were on there way very please with there service thankyou.

16 de agosto de 2026
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Resposta da JBS 2 MAN DELIVERY LTD

Thank you for you time to write us a review. We appreciate your positive feedback, and appreciate you being our customer. We appreciate your positive review and your kind words about our team being nice and helpful.

Classificada 5 em 5 estrelas

Super guys

Super guys. Kept me up to date with delivery. Really great customer service.

15 de agosto de 2026
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Resposta da JBS 2 MAN DELIVERY LTD

We appreciate your positive review and your kind words about our team being nice and helpful. They always go above and beyond for every customer to ensure complete satisfaction!

Classificada 4 em 5 estrelas

Late delivery

Ordering the item was very easy on your website. Spoke with customer services and they were very professional. They told me my delivery would be between 10am and 1pm. Waited in all morning but the delivery didn't turn up until 2.35. Disappointing as I had an appointment at 3pm and it became a rush to get there.

14 de agosto de 2026
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Resposta da JBS 2 MAN DELIVERY LTD

Thank you for your positive feedback about our customer service.

We always aim to please our customers and try our best to assist customers as best as we can.

We do apologise for the delay that was caused, sometimes due to traffic and backlogs within the day it causes us to be delayed for deliveries. We apologise for the inconvenience that has caused you.

We will ensure that we try to do better and ensure we provide the best business possible.

Any further assistance please contact us via email:
customerservices@jbs2mandelivery.uk

Classificada 5 em 5 estrelas

Absolutely great service

Absolutely great service, Sofa’s are as described delivered quickly. I would definitely recommend. The delivery guys kept in touch and delivered with care.

13 de agosto de 2026
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Resposta da JBS 2 MAN DELIVERY LTD

Thank you for you time to write us a review. We highly appreciate this, we are so glad you like your sofas. Thank you for your positive feedback and for highly recommending our delivery service! We’ll be more than happy to serve you again, and even better next time.

Classificada 2 em 5 estrelas

The 2 man delivery team refused to take…

The 2 man delivery team refused to take the very heavy delivery up a flight of stairs when asked politely I am a 70 year old pensioner and unable to do this on my own.Would have took them 2 minutes to oblige very poor attitude.

9 de agosto de 2026
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Resposta da JBS 2 MAN DELIVERY LTD

We do apologise for the inconvenience this may have caused you. We truly apologize for what has happened; this is not something we expect from our delivery company.

We do work closely with our retailers however, due to policies from retailers and our own company. We are not able to take deliveries up to 'Room of Choice' unless advised by the retailers.

We do sincerely apologise for the misunderstanding as we do aim to do our best. We’re sorry you had a bad experience with your delivery.

Please don’t hesitate to contact us to discuss this further, we’re here to ensure all our customers are happy and satisfied.

Thank you

JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062

Classificada 5 em 5 estrelas

Great service

Great service - looked after my delivery which was heavy. Recommended.

12 de agosto de 2026
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Resposta da JBS 2 MAN DELIVERY LTD

Thank you for your positive feedback and for highly recommending our delivery service! Our team makes it a priority to meet customer expectations and ensure they are fully satisfied with their delivery experience, leaving them with no worries at all.

Classificada 5 em 5 estrelas

Excellent service

Excellent service , delivery on time and team is very polite

10 de agosto de 2026
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Resposta da JBS 2 MAN DELIVERY LTD

Thank you for your feedback. We’re so glad you were happy with our delivery service and found the team very polite. We’ll be more than happy to serve you again, and even better next time.

Classificada 1 em 5 estrelas

Ha ha ha - WHAT A SHAMBLES this company are.

Ha ha ha - the fact you’ve asked for a review actually sums up the level you are operating at. You really ought to have tried to run / drive away from this mess. But since you asked, I shall oblige.

Utterly ludicrous situation from start to finish. I had a mattress (superking) due to be delivered and when I enquired as to when it might be on email a week ago, I was told ‘it’s in process’. Helpful.

Today, I got a call from a man who couldn’t speak much English (which made understanding what was happening hard) that he would arrive in 30mins. That wasnt possible, I was out. He managed to message me to say 330, but then moved it to 425. Okay, annoying and substandard but whatever.

But when he arrived he came alone, with a very full van, with my mattress forced in the back. To remind everyone, this company is called JBS 2 man delivery and specialises in delivering tricky items, which is their niche in a competitive marketplace.

He then gestured that i help him take the mattress upstairs! A) that’s not the deal when you pay for delivery of a very heavy item b) the company is called JBS 2 man, I assume for a reason and c) it’s an enormous superking which was a major investment and high quality. I couldn’t have helped him much, but considered it as I really want the bloody mattress! But The guy tried to manoeuvre the mattress and obviously it sank and deformed - and then he couldn’t put it back in the van.
Having watched the mattress sit in a pile, on the back of his van, I decided I didn’t want to risk taking delivery at all (and wouldn’t have been able to get it up the stairs!) as it looked like all the expensive bits and bobs Breasly claim to put in there had all been pushed to one spot.
But he couldn’t get the mattress back in the van, it was impossible to shift and he gave up but couldnt tell me this.

I contacted mattress online (where I purchased the mattress) and explained it to them - they told me it was nothing to do with them, but breasly 🤦🏻‍♂️

In the end, I helped the guy shift the mattress inside my garage as he wouldn’t be able leave otherwise. It did occur to me that even had he not butchered the new one, I don’t know how he’d have got my old one in his van, and then make the 30+ other deliveries which were behind the mattress.

I certainly don’t accept this item, I am simply holding it as a favour until it can be replaced with one which looks like it ought to.

JBS 2 man delivery were not contactable on email or phone, I tried. Naturally the voicemail was full so I couldn’t even leave a furious message.

What an absolute shambles of a business. 0 stars. I don’t blame the lad they sent, but with little way of communication, on his own, he was given zero chance of success.

NOTE; don’t believe the reply below. Nobody has contacted me at all, absolute shocker of a business.

11 de agosto de 2026
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Resposta da JBS 2 MAN DELIVERY LTD

We sincerely apologize for all the unexpected issues that have occurred and for the fact that your delivery experience was not a good one.

Again we apologise for this inconvenience.

Please don’t hesitate to get in touch to discuss this further—we’re here to make sure all our customers are happy and satisfied. We’ve requested this information from you and hope to sort everything out for you in no time!

Thank you

JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062

Classificada 5 em 5 estrelas

Good email communication to arrange…

Good email communication to arrange time. Driver contacted us in before arrival. Very pleasant and polite team who delivered the goods where we asked .
Well done.

11 de agosto de 2026
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Resposta da JBS 2 MAN DELIVERY LTD

Thanks for the great review and five stars! Communication is key for us, as it helps customers stay informed and aware of every step in their delivery process. It’s important for our drivers to call customers before arriving at their property to ensure they are available and present for their delivery.

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