Was kept informed of expected delivery during the process, the delivery guys phoned with expected time and when they were 5 minutes away. When arrived they were respectful of the property and moved it... Ver mais
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Leia as opiniões dos outros
Day arranged satisfactorily, 24 hour notice, great, pre drop off phone call, just right! All done within the agreed time slot. Delivery team, woefully equipped. 2 men struggled to manually lift 104kg... Ver mais
The delivery gentleman rang me before to confirm delivery & was on time. The person was polite and asked me where I would like my furniture, couldn't do enough for you. The whole experience with this... Ver mais
A empresa respondeu
Great service, good communication. I was sent a time slot and the guys called ahead 10 mins before arriving. Friendly and helpful lads. The table looks great. Really happy with overall service with Lu... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
It's fantastic to see the emphasis on building relationships and prioritizing customer satisfaction at JBS 2 MAN DELIVERY LTD. The hashtags you've provided, such as #HARDWORKINGWORKERS, #TRYTOPROVIDEBESTSERVICES, and #CUSTOMERSAREALWAYSOURLFIRSTPRIORITY, reflect a strong commitment to excellence and customer-centric values. By highlighting these aspects, you are not just delivering products; you are also focusing on creating positive experiences and meaningful connections with your customers. This approach can contribute significantly to building trust, fostering long-term relationships, and differentiating your company in the competitive delivery services industry. Consider incorporating these key messages into your marketing materials, website, and any customer communications to reinforce your company's values and commitment to exceptional service. Sharing success stories, testimonials, and positive feedback from satisfied customers can further strengthen your brand reputation and attract new business. In today's competitive market, businesses that prioritize customer relationships and consistently deliver excellent service are often the ones that stand out and thrive. Keep up the hard work and dedication to making your customers the first priority – it's a strategy that can lead to sustained success and positive word-of-mouth recommendations.
Informações de contacto
Unit 21 Imex Trading Estate, WV2 4XA, Wolverhampton, Reino Unido
- 01902 327 062
- customerservices@jbs2mandelivery.uk
- jbs2mandelivery.uk
4,6
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 70% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good communication
Good communication, delivery arrived in given time slot and phone call with estimated arrival time which was spot on. Item was undamaged and taken to room of our choice. Cannot fault the service. Well done.
1 de maio de 2026
Opinião espontânea
Resposta da JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
All fines great shoes cabinet thank you…
All fines great shoes cabinet thank you .
1 de maio de 2026
Opinião espontânea
Resposta da JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Quick delivery
Quick delivery, Good communication received a phone call to say they'd arrive within 15 minutes. Good that you also receive a time frame for when they would arrive. polite and friendly.
1 de maio de 2026
Opinião espontânea
Resposta da JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Delivery on time I had phone update…
Delivery on time I had phone update which was great, my item was handled with care.really good guys. Great service.
30 de abril de 2026
Opinião espontânea
Resposta da JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Excellent service and handled product…
Excellent service and handled product with care. Very professional
29 de abril de 2026
Opinião espontânea
Resposta da JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
They took off their shoes...
They were on time, courteous and flexible when I needed to change address.
They were especially good because they took off their shoes on my new carpet. Fir that, they have all my top marks 👍
28 de abril de 2026
Opinião espontânea
Resposta da JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Really helpful the guys rang me the day…
Really helpful the guys rang me the day before and an hour before and also helped carry the bed upstairs for us!
28 de abril de 2026
Opinião espontânea
Resposta da JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Excellent.
Excellent communication.
I was offered a 2 hour delivery slot very promptly.
The driver rang me when he was half an hour away.
Delivered bang on time with smiley, friendly and courteous guys. Thank you!
28 de abril de 2026
Opinião espontânea
Resposta da JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Arrived within in the appointed time…
Arrived within in the appointed time polite manner
and super quick
27 de abril de 2026
Opinião espontânea
Resposta da JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Great service
Great service. Arrive on time. Put items where you want them. Polite. Great communication.
25 de abril de 2026
Opinião espontânea
Resposta da JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Easy to rearrange delivery and they…
Easy to rearrange delivery and they brought yhe furniture all the way upstairs to where it needed to be. Delivery guys were polite and quick and careful.
27 de abril de 2026
Opinião espontânea
Resposta da JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Great delivery!
First you get a time slot, which is considerably small. Then a message saying how long until they will be with you. Very polite and helpful.
24 de abril de 2026
Opinião espontânea
Resposta da JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Terrible
Terrible. Over 2 hours later than. No updates. Extremely rude
24 de abril de 2026
Opinião espontânea
Resposta da JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for your feedback, and we are very sorry to hear about your experience.
I'm extremely sorry with the experience you've had with our delivery company. We understand how frustrating this situation must have been, especially when the delivery was 2 hours late from the given timeslot and you didn't receive any updates. I apologies on behalf of the delivery teams behaviour. This is certainly not the level of service we aim to provide.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Efficient, speedy and polite service
I like the way they gave a specific time on the text, rather than just a delivery window, they called beforehand to check the time was ok and they even texted to let us know they were stuck in traffic. Very pleased.
24 de abril de 2026
Opinião espontânea
Resposta da JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Did their job well
18 de abril de 2026
Opinião espontânea
Resposta da JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Friendly polite delivery men who phoned…
Friendly polite delivery men who phoned 40 mins prior to drop off which was really helpful I would highly recommend this company
22 de abril de 2026
Opinião espontânea
Resposta da JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Excellent service
Excellent service. Rang the day before the delivery to confirm the time slot and rang when they were fifteen minutes away. The two men were very polite and careful carrying the boxes into my property. Thank you.
23 de abril de 2026
Opinião espontânea
Resposta da JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Great service
Went above and beyond to squeeze a Super King mattress up two flights of stairs. Greatly appreciated the effort involved.
22 de abril de 2026
Opinião espontânea
Resposta da JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Rang to say were 20mins away put where…
Rang to say were 20mins away put where I wanted them in house good delivery
22 de abril de 2026
Opinião espontânea
Resposta da JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Great start poor finish
Great communication from the get go , but upon delivery , panel's were left in the communal hallway , already had a complaint from the head of the committee, I am not local , and the poor girl in the 1st apartment is getting it in the neck , due to laziness of the delivery drivers , they asked me what floor it was on prior , shame great start bad finish
21 de abril de 2026
Opinião espontânea
Resposta da JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for bringing this matter to our attention. We are very sorry to hear about your recent delivery experience and the inconvenience this caused you.
While we are pleased to hear that our communication was great from the beginning, we understand your frustration regarding the drivers poor behaviour and the panel's not being taken to the intended floor, particularly as you had already informed them that your property is a apartment. This is certainly not the level of service we aim to provide.
We are currently reviewing the details of your delivery with our logistics team to understand what happened and why the service did not meet expectations. Your feedback is extremely important to us and helps ensure we improve both communication and delivery standards going forward.
In the meantime, we would appreciate the opportunity to put this right. Please could you confirm your order number so that we can investigate further.
Thank you again for your patience, and we sincerely apologise for the inconvenience caused.
Kind regards
Vish
JBS 2man customer service
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