Jesrose Opiniões 

215
•
TrustScore: 3 em 5

3,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

If I could give zero stars, I would! Awful product, even after following instructions and advice, Customers service awful, only replied to emails once in a while. If you are running a business and un... Ver mais

Classificada 1 em 5 estrelas

Do not use this company! I have spent over £800 so you don't have to! Absolutely terrible communication from them, they either fob you off with a lie or just don't bother getting back in touch. T... Ver mais

Classificada 5 em 5 estrelas

I’ve used Jes Rose vinyl on multiple occasions, including on all the work desks in my nail salon, as well as home upcycling projects. I’ve also used a competitor brand and found the quality to be a mu... Ver mais

Classificada 5 em 5 estrelas

I discovered Jesrosevinyl quite by accident on Instagram. I'm so glad I did. We were in the middle of completely revamping our bathroom. Tile effect wet wall panels were about to be put on. I found t... Ver mais

Informações sobre a empresa

  1. Decoração e Design de Interiores

Escrito pela empresa

Jes Rose is a UK based small business and the UKs leading vinyl supplier and the home of upcycling, self adhesive vinyl, peel & stick tiles and other DIY related products! We strive to supply you with the highest quality peel & stick products you can use on upcycling and in and around the home projects. We have over 500 unique designs which can be used on the majority of our products & we can even change the colour of most designs to suit your particular project.


Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

215 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 10% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,0

Todas as opiniões

(215)

27 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Wow!

I've used the vinyl sheets twice (once for my bath panel and another time for my kitchen splashback) and they were so easy to use and the quality is incredible. Despite the bath panel being rather awkward and meant a lot of bending, I managed to complete both jobs in 20mins. I loved them so much I used the peel and stick tiles on the bathroom floor and I absolutely love the result! Bought a couple extra because I didn't trust myself to manage it first go but they are so thick, easy to cut and so easy to use. Such a firm favourite brand in my house now and strongly recommend to anyone who wants to DIY and save a bit of money. Not the cheapest on the market but for good reason as the quality is amazing and they feel so long lasting. Once I've saved some pennies I'll be using them again for my ensuite. Thank you! 🥰

6 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Sceptical but wow!

I’ll be honest, I was a little sceptical that these would work or look good but they have TRANSFORMED our bathroom! Our new build is 4 years old and had an uninspiring vinyl roll down, I didn’t want to spend a fortune making it look a bit more modern. I’d been following Jesrose for a while on instagram, so decided to bite the bullet and ordered the small astral peel & stick vinyl tiles. Only 8 days later (including a weekend & a bank holiday) they’ve arrived! Feel amazing, look great. I’ve just finished laying them and they look insane! So easy to use, thick but ply able. I am so impressed! Want to order some more for the kitchen now!

1 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

I recently purchased the vinyl tiles to…

I recently purchased the vinyl tiles to update my kitchen floor and back splash. These are amazing! I was worried that they wouldn’t be as easy to use as the tutorial but they really are! Such good quality and look amazing, so many people who I sent pictures to love them too. I can’t wait to use again and to try out the vinyl roll to update a table.
Thank you!

30 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful vinyl

I have purchased from Jes Rose a few times. I bought the window and glass vinyl to upcycle an old mirrored cabinet and to refresh the glass on my ikea chest of drawers. I also bought the floor and wall vinyl in the astral star pattern and used it to renovate my porch floor yesterday. While the price is higher than other vinyl brands you can get from DIY shops, the quality is much much better and a lot easier to use. I completely changed my porch flooring in less than half an hour! Definitely worth the money. I will be purchasing from there again to do my kitchen splashback!

26 de agosto de 2022
Opinião espontânea
logótipo da Jesrose

Resposta da Jesrose

Thanks so much for your lovely words Chloe! Your floor looks amazing & glad you like the quality of ours :) Thanks!!

Erin :)

Classificada 5 em 5 estrelas

World class CS and product

It’s not often that I am compelled to write a review but on this occasion I experienced world-class customer service from Erin at Jes Rose which I really appreciate along with the high quality product which is easy to use, forgiving and aesthetically beautiful. Think you.

28 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Peel and Stick Tiles

I wouldn’t normally review but after purchasing the peel and stick tiles I felt I had to. They were so easy to use and I am absolutely in love with them. The whole team were brilliant and went above and beyond to create just the right colour for us. Cannot thank them enough for all their help.

25 de julho de 2022
Opinião espontânea
logótipo da Jesrose

Resposta da Jesrose

Thank you so much for your kind words Emily. It was a pleasure helping you from the designs, choosing the perfect colour & seeing the final result which looks amazing!

Thanks again.

Erin @ Jesrose

Classificada 5 em 5 estrelas

I’m not one for leaving reviews but the…

I’m not one for leaving reviews but the experience I have had from start to finish with jes rose has been so wonderful. I emailed for help and advice on a project I wanted to start which included using their vinyl and peel & stick tiles. They were so helpful in drawing a diagram of my kitchen for me to help with measuring and friendly throughout. After I had the sizes sorted they helped me get samples sorted and when I finally chose my patterns they guided me through placing my order! The products arrived and were really easy to apply, I thought I would struggle! I am soooo happy with the outcome and my overall experience with jes rose and I will definitely be back in the future! Couldn’t recommend enough!

22 de julho de 2022
Opinião espontânea
logótipo da Jesrose

Resposta da Jesrose

Thank you for this lovely review Sarah. I am so glad i was able to help you have the best experience possible. Your final transformation is incredible & was a pleasure to help you throughout!

Erin @ jesrose

Classificada 5 em 5 estrelas

Amazing customer service!

Very speedy responses with any query I had prior to ordering my vinyl & quick delivery too.

The customer service is like no other I’ve experienced & felt really understood! I ordered a custom size and it was PERFECT! I even received an email after it had been delivered to make sure it was correct & perfect.

Brilliant x

8 de abril de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Unfortunate experience as I’d been…

Unfortunate experience as I’d been looking forward to ordering with them for so long!!

On the day of my order arrival l for a notification of delivery but the picture was a different home, flagged it up immediately with Jes and her partner, I went through all the normal steps confirming my address ect checking outside my home, even went as far as to send a picture of my self and my front door to prove it wasn’t the home pictured by delivery company) then when the delivery company refused to admit they delivered it to the wrong place and to go and get it, I was asked if I could go and knock on some doors with the same number door as me in the local area to see if it had been delivered?!! I had found it funny at first, but at this point emailed back saying I found it unprofessional and couldn’t believe I was being asked to do that. The girl was very friendly throughout to be fair and told me I wouldn’t be left without my order but that the delivery people wouldn’t refund them they won’t get the money back, they are a small business etc ( was abit shocked to see other people saying they have been given wallpaper orders free of charge as this deffo was not the spiel I received ! )

Anyway at this point it had been loads of and forth emails, getting no closer to a resolution ( I have anxiety already as it is, alongside a business to run and a toddler to look after )

so after all that I felt abit guilt tripped into not asking for my money back and just leaving it.

Anyway end of the story, 100 pounds out of pocket and no vinyl to show for it. It’s a shame because if it had got delivered all would have been fine but not great customer service so couldn’t recommend.

7 de abril de 2022
Opinião espontânea
logótipo da Jesrose

Resposta da Jesrose

Morning Redd, thank you for taking the time to leave a review despite how unhappy you are. I really tried my best to help you with your order, i hope you can see this by how much i was doing to contact couriers, reply to every email & try to find your order myself. I am just reading over our emails & my last email is confirming your address which was confirmed to be missing part of your house name out which is why it was delivered to the incorrect house. My last email states to please let me know if it was not found at this number & i would re send a new order to be created immediately but i have never received a response so assumed you had found the order with a neighbor or DHL had re delivered. (email sent on Fri, 28 Jan 2022 10:57) Please respond with an alternative address or correct address & of course as i stressed within our emails together we are still 100% happy to send out your order to you again or refund, please dont feel guilty to ask or reply to my email, i'm here to help & do my best to make all customers happy. Despite DHL not reimbursing us i continued to reassure you that we will still replace your order if it was confirmed as missing. You have paid for an order & it has been mis delivered by the couriers through their error which is then on us to fix. Please respond to the email (dated above) & ill work with you to fix this!

Thank you so much & hope we can sort this out :)

Erin @JesRose

Classificada 5 em 5 estrelas

Just what my ensuite needed

Although tricky, it was so worth it and the team are only an email away if you are needing some pointers. Just got to be patient with it. Very happy with my purchase and how it turned out.

5 de abril de 2022
Opinião espontânea
logótipo da Jesrose

Resposta da Jesrose

Hi Graham! Thank you so much for your kind review, i am glad i was able to assist & help you out during the application process & the finished result looks amazing! Thanks again, Erin :)

Classificada 2 em 5 estrelas

Such bad practice.

I ordered 3 samples, 2 I was deciding between and one wild card just out of curiosity! They take quite a long time to arrive, and when they do they're really pretty small for the price you pay, I was planning on covering a very large area with this and it would have been more helpful to have a larger peice, or a couple of these sizes.

I quickly make a decision as 2 of them are really very different. I go to order the vinyl, literally the day I get these, and it's nowhere to be found on the website. Not to be restocked, unable to order. So I'm able to buy samples for limited availability products without any heads up. Really just flushed money down the drain buying these, so disappointing and time wasting. Will not be tempted to look at this again and will buy elsewhere

18 de fevereiro de 2022
Opinião espontânea
logótipo da Jesrose

Resposta da Jesrose

Hi Rachel! I am sorry to hear you were not happy with the size of the samples. We keep them at this size so the full scale can be seen of how the design will be printed fully & they fit in a envelope so we can offer free UK shipping for our customers. We used to print samples larger but we received complaints that we were not offering free shipping so we had to re size them to fit into a smaller parcel so free shipping was feasible.

We have recently discontinued a few designs from our website but popped a notice in our turnaround page to notify customers that they can still order any discontinued designs as we still have files of them & we of course wanted to keep them for customers still deciding their choice from samples purchased previous to us discontinuing them.
Please feel free to contact us at hello@jesrose.co.uk and we can look into the discontinued design you would like & get it ordered for you :)

Thank you.

Classificada 4 em 5 estrelas

I've just finished upcycling my Bath Panel.

I've just finished using the vinyl on my bath panel. We chose gold Terrazo and I LOVE IT.

My only issue is that it took us around 2 hours and in the end I settled for covering the straight part of the panel and not the curved because I was at the point of having a breakdown haha! That being said, it still looks very cool and I feel very accomplished. I'm also impressed with the fact that no matter how many times we had to re-stick the vinyl down and took it back up, it still went back down securely. I don't particularly think it is the vinyls fault. I think it is more to do with inexperienced hands and an annoying P- shaped curved panel.

I've been following Jes Rose Vinyls for a while now and I love looking at what others have done. I'm always impressed by their selection of prints and I really love the one we have chosen (Though I'm seriously thinking of putting leopard print in my bathroom instead... because well... leopard print!!!)

Some advice:
*Try smaller and more flat projects first, so you can get a feel of the vinyl and how you can manipulate it.

*Always buy a sample first. I bought a few that I love and I've used them around the house haha!

*Don't panic about air bubbles. They are easy enough to get out.

*Try not to panic over flaws in the vinyl after it is on. Again some are easy to deal with. However, my advice would be to get a dark coloured vinyl as small flaws are not as noticeable!!

I've given 4 stars because I really struggled due to the curve in the panel. However, I must point out that I've used Jes Rose before on my fireplace and I adore it and despite having half a bath panel with Vinyl... It looks SOOOO GOOD!

I would recommend to anyone who is thinking about it. DO IT!

12 de fevereiro de 2022
Opinião espontânea
logótipo da Jesrose

Resposta da Jesrose

Hi Lottie! Thank you so much for your honest & lengthy review! This is hugely appreciated to a small business like ours & will help our future customers hugley! :) Your new bath panel sounds amazing and we would love to see it!

Thank you again for your lovely review & thank you for being a loyal customer :)

Classificada 5 em 5 estrelas

Fair and caring service

I placed a fairly large order for vinyl, but ended up having a problem with it sticking to my walls. Staff at Jes Rose worked closely with me to identify the problem. When they weren't confident that replacement vinyl would solve the issue, they reprinted the designs I'd chosen onto wallpaper and shipped this to me completely free. This was a pretty big order, and there were no issues with the free replacement. They were clear, responsive and friendly at all stages. If on the off chance a problem does arise with your vinyl, I think you can trust them to treat you fairly and with care. I love that I can still use the beautiful Jes Rose designs on my walls, and am really grateful that staff took my problem seriously and helped find a fair resolution.

6 de dezembro de 2021
Opinião espontânea
logótipo da Jesrose

Resposta da Jesrose

Hi Heather! Thank you so much for your kind review, it was my pleasure assisting you during the issue & im very happy we got to the bottom of it and fixed the problem! Thank you again & thank you for being so kind & patient with us whilst we assisted you :)

Classificada 5 em 5 estrelas

Outstanding designs and quality

Outstanding designs and quality! If I could score more I would. I have used her vinyl afew times and I grt so many fab comments about it too I love it. I've seen awful reviews on here from trolls that are getting found out and possible legal action so they've taken to trying to ruin her business. Luckily her sister is calling them out and some have seen themselves and realised she is a real person and thry have apologies profusely. There's even VIP level trolls... who knew. Not me ! I only know of jes and her sister through insta via their businesses. I don't know why the trolls are so vile but I hope this comment helps in some way. They have absolutely zero reason to pull down a stranger and try to ruin her business. Why can't women stand together and elevate eachother not pull eachother down. Why slate someone in such depth when you don't even know them nor have even purchased their product. Anyway, jesrose vinyl is fantastic... check out all the insta post people have tagged jesrosevinyl in to find out for yourself. Thanks for reading!

25 de setembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

The best vinyl I’ve ever used

The best vinyl I’ve ever used! I’ve tried ones from Wilkos and B&M but have never been as good quality at Jes’. It’s thick and strong and I’ve had on for 5 months now and there’s no sign of wear or peeling away! So impressed and will definitely be up cycling with it in the very near future!

24 de setembro de 2021
Opinião espontânea
logótipo da Jesrose

Resposta da Jesrose

Hi Tia! Thank you so much for your lovely review! Happy upcycling!!

Classificada 5 em 5 estrelas

Would recommend!

Ordered vinyl during lockdown to use on my dressing table, absolutely buzzing with the result! Fast delivery and great product, would definitely use again and have recommended to friends.

23 de setembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Would def recommend

Bought from this company a couple of times including to cover the backsplash of my hob recently. Good quick service and good quality product. The hardest part is choosing between all the designs!

23 de setembro de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

E Owl is being deliberately misleading

E Owl is being deliberately misleading. Jess’s exact appeal word for word was ‘If you’ve used her services before please do leave a review on @trustpilot by searching “trust pilot by jesrose” on google’. She didn’t even ask for good or favourable reviews, just reviews and given that JessRose has 37.4K followers on her account, I don’t think they can all be considered as close mates. @Trustpilot I have a screenshot of Jess’s post. I am aware that she is being subject to online abuse and the undermining of her business. I request that E Owl’s review is removed so as not to compromise the integrity of @trustpilot.

23 de setembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely love my Jesrose vinyl.

Absolutely love my Jesrose vinyl.
I have it on my fireplace and backsplash. Both have been on for over a year and are still perfect.
Cant wait to find an excuse to buy more.

23 de setembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommended

I have used Jes Rose Vinyl a couple of times for my kitchen backsplash and my flooring in the porch. I absolutely love the designs and the quality of the product is amazing.. the flooring in the porch has already be down a year and it’s as good as new! Highly recommended.

23 de setembro de 2021
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais