Jeulia UK Opiniões 454

So far my dealings with this company have been absolutely shocking. I ordered a ring around a week ago paid the extra £30 pound to have it delivered in 3-5 days. It’s still saying processing. I’ve made numerous attempts to contact the company no reply as of yet. The ring was supposed to be a Christmas gift and I can’t see that happening now. Don’t advertise quicker deliveries and make customers pay £30 if it can’t be for filled. I hope to hear a reply soon if not I’ll just be processing for it to be refunded.
JEUK2599413 Order number.

Have ordered my ring over 2 weeks ago and still in the processing stage.... Was meant to be a Christmas gift but now it looks like thats not going to be the case. Have emailed twice but can tell it's an automated return email. Not much help at all.

Easy to navigate website
With clear instructions and updates for shipping .we are really happy with the beautiful item for our mum .

Great choice of jewellery, lots of beautiful rings, hard to choose just one. Can’t wait for my order to arrive

Coverd value it is £39,00 but it’s changed me £50,64

AVOID THIS SCAM COMPANY I EMAILED TO CANCEL MY ORDER JUST AFTER PLACING IT DUE TO THE VERY LONG LED TIME OF SO CALLED PROCESSING OF 15 DAYS PLUS DELIVERY OF 15 DAYS WHICH IS NOT CLEAR AT POINT OF ORDER AND THEY ARE CLAIMING THEY NEED TO CHARGE ME 30% FEE TO GIVE ME A REFUND! ITS NEARLY A WEEK SINCE I REQUESTED REFUND AND STILL NOT A PENNY. THEY USE GOOGLE TRANSLATE TO RESPOND TO EMAILS ALSO. DO NOT FALL FOR THIS SCAM COMPANY AS I DID....

So easy to use and customise and perfect for a present for your loved ones. 5 stars.

I found the website very helpful and easy to navigate with plenty of options, looking forward to receiving my bracelet

The earrings on line are £58.50 I have been charged £65 plus postage. I am not at all happy I am waiting for company to come back to me.

Possibly the worst company I've ever dealt with, the address was wrong on my order but instead of letting me know or double checking, they sent it to the courier and after nearly 3 months of emails and begging for refunds I'm still waiting for my ring with their only response being "wait one more week". I tried disputing the payment with the bank and they have basically said there's nothing I can do. Avoid this vile company

Great, easy process for selecting and purchasing. Great choice of jewelry. Many ways to securely pay... even over monthly with Klarna.

Good choice and plenty of extra options and easy to customise the item required

Simple , effective and fair pricing

Really easy company to work with alongside thousands of different options and customisations to choose from

I found it easy to navigate the site. I found what I was looking for within minutes. Thank you guy's,and Merry Christmas to you all.

Fast and efficient website. Lots of lovely items with great selection to choose from.

Easy to order and product available excellent service thank you

Paid for express shipping still haven't received my item and its been two week. Now I'm getting billed for shipping again

I had an issue with my ring, the gold plating wore off really quickly, but as the ring still looked pretty I didn’t worry too much, but then the two bands that make up the ring came apart. At this point I contacted customer services. It was just past the return date so needed to be sorted under the guaranty. I tried sending it back but my post office would not send it for me as they were unable to understand how the new rules imposed by Trump applied to my parcel !
I again reached out to you and was happy to pay a third towards a new ring without sending the other one back.