The pendant that I receive is very beautiful. There was an error with the tracking number but the error was fixed.
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The pendant that I receive is very beautiful. There was an error with the tracking number but the error was fixed.
A empresa respondeu
Found the perfect charm for my daughter for Christmas and JT shipped it out right away. Their selection is amazing. Unfortunately, US customs lost it, but Jewellery Trove responded (on Christmas Day!)... Ver mais
A empresa respondeu
Jewellery sent to wrong address… Only for the honesty and good nature of the occupants of this house that’s half a mile away this item could easily have gone missing This was the fault of the... Ver mais
A empresa respondeu
2 months ago I purchased a very unique charm from Jewellery Trove. Unfortunately the charm has not arrived . I sent an email asking if they could please follow up . They sent an email back immed... Ver mais
A empresa respondeu
We offer pre owned and pre loved vintage jewellery. Just like the jewelry your gran used to wear. Re-live those childhood memories with a stunning gold charm from a by gone era.
100 Hatton Garden , EC1N 8NX, London, Reino Unido
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The pendant that I receive is very beautiful.
There was an error with the tracking number but the error was fixed.

Resposta da The Jewellery Trove
Lovely unique item at a great price, very prompt delivery and great communication. Would definitely recommend!

Resposta da The Jewellery Trove
Jewellery sent to wrong address…
Only for the honesty and good nature of the occupants of this house that’s half a mile away this item could easily have gone missing
This was the fault of the company blaming a new labelling machine for the error
After eventually receiving the item it was opened by my wife curious has to what the fuss was about
This spoilt my surprise for Christmas and I returned it asking for the postage to be paid by the company .
To which they refused point blank ..
Unbelievable!!!!
Thanks for nothing
Dave Simonds

Resposta da The Jewellery Trove

Resposta da The Jewellery Trove

Resposta da The Jewellery Trove
Very easy to order arrived in good time very nice piece good value

Resposta da The Jewellery Trove
Purchased a vintage gold pendant - excellent price and excellent service. Thoroughly recommended seller.

Resposta da The Jewellery Trove

Resposta da The Jewellery Trove
Really quick responses to my queries about an item (even at the weekend!), and excellent service all round. Would definitely recommend and buy from again.

Resposta da The Jewellery Trove
Iv been searching for years for a specific charm my great grandmother left to my mum years ago which sadly got lost many many years ago. I messaged JT to see if they could source it and less than a month later they got in touch with the great news they had found one. They sent me pictures and descriptions which helped me feel comfortable and less than 20hrs after my payment was made I received the beautiful charm wrapped beautifully and securely. Would 100% recommend. Lovely customer service and impressive communication and turnaround. Thank you sooooo much

Resposta da The Jewellery Trove
Stunning pendant just not what I required fantastic communication and very speedy refund Thankyou would definitely buy again from these guys.

Resposta da The Jewellery Trove
Found the perfect charm for my daughter for Christmas and JT shipped it out right away. Their selection is amazing. Unfortunately, US customs lost it, but Jewellery Trove responded (on Christmas Day!) that they would put in a claim and refund me right away. They even gave me a discount on a future order and said they'd keep an eye out for something similar. What incredible customer service!

Resposta da The Jewellery Trove

Resposta da The Jewellery Trove
I lost a exact piece about 10 years ago and was devastated.
I am so pleased that I have a piece, which although is not the original, it means a lot. Service and delivery was spot on and I will use the jewellery trove in the future

Resposta da The Jewellery Trove
Absolutely amazing service! I love my new pendant and would highly recommend The Jewellery Trove 🤍🤍🤍

Resposta da The Jewellery Trove
Bought a very special religious charm from this company and it arrived very promptly in perfect condition and very carefully wrapped. I am thrilled with my purchase and delighted that the company are so easy to deal with. I had reason to communicate with them and again got an immediate reply. Excellent company to deal with.

Resposta da The Jewellery Trove
2 months ago I purchased a very unique charm from Jewellery Trove.
Unfortunately the charm has not arrived .
I sent an email asking if they could please follow up .
They sent an email back immediately saying they had refunded me the entire amount .
I was blown away by the gesture of goodwill & would highly recommend their professionalism.
Great to deal with & goes without saying I will purchase another charm from them .
Many thanks

Resposta da The Jewellery Trove
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