The pendant that I receive is very beautiful. There was an error with the tracking number but the error was fixed.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Found the perfect charm for my daughter for Christmas and JT shipped it out right away. Their selection is amazing. Unfortunately, US customs lost it, but Jewellery Trove responded (on Christmas Day!)... Ver mais
A empresa respondeu
Jewellery sent to wrong address… Only for the honesty and good nature of the occupants of this house that’s half a mile away this item could easily have gone missing This was the fault of the... Ver mais
A empresa respondeu
2 months ago I purchased a very unique charm from Jewellery Trove. Unfortunately the charm has not arrived . I sent an email asking if they could please follow up . They sent an email back immed... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We offer pre owned and pre loved vintage jewellery. Just like the jewelry your gran used to wear. Re-live those childhood memories with a stunning gold charm from a by gone era.
Informações de contacto
100 Hatton Garden , EC1N 8NX, London, Reino Unido
- hello@jewellerytrove.co.uk
- jewellerytrove.co.uk
4,1
Bom
31 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da The Jewellery Trove
Thank you for letting us, and everyone else, know how happy you are with our service. Thank you.
It was easy to order & sort out a…
It was easy to order & sort out a refund so I could use PayPal instead.
Very helpful, friendly & efficient.
17 de março de 2023
Resposta da The Jewellery Trove
It was a pleasure to help you Mark. Thank you for your custom. We hope to see you again in due course. Many thanks. JT.
Highly Recommended
Just bought a beautiful Tiffany gold key charm/pendant and am delighted with my purchase. The item is exactly as described. Prompt delivery. Communication with the seller was excellent - very helpful and caring. Would definitely shop with this company again.
18 de janeiro de 2023
Opinião espontânea
Resposta da The Jewellery Trove
Thank you Janet. It was a pleasure to help you. Hopefully see you again in the near future. JT.
Super
Wow my ring is perfect, speedy delivery & hubby is over the moon with it too, so pleased Iv found you,
Thank you
14 de janeiro de 2023
Opinião espontânea
Resposta da The Jewellery Trove
Thank you for this review. We are delighted that you've found a new piece of jewellery to enjoy. We look forward to welcoming you back again soon! JT.
Excellent international transaction
Excellent international transaction, very fast and reliable shippment. Nice communication, the seller seems to care about the customer. The article is exactly as described - even more beautiful. Thank you!
9 de novembro de 2022
Resposta da The Jewellery Trove
Thank you for your kind review Claudia. We are delighted that a) it arrived safely and b) you are delighted with your purchase. We were happy to help you and look forward to helping you again in the near future.
Resposta da The Jewellery Trove
Thank you for your service and your custom.
I recently purchased a lovely vintage…
I recently purchased a lovely vintage gold charm for my wife. It was one that reminded her of a certain period of her youth and stirred up some happy memories for her. Thank you for your help. Your photos of the product were excellent. And your service was very fast. I will be back
20 de agosto de 2022
Opinião espontânea
Resposta da The Jewellery Trove
Thank you so much for this wonderful feedback. We're delighted we were able to help your wife. rekindle those memories. Regards, JT.
Love my ring that I received
Love my ring that I received. Fast postage and great communication of sending more pics when I wanted a closer look.
17 de agosto de 2022
Opinião espontânea
Resposta da The Jewellery Trove
It was a pleasure to help you Emma. Enjoy your new ring. Regards, JT
I absolutely love my new charms
I absolutely love my new charms, I purchased 3 to add to my charm bracelet and I couldn’t be happier. The delivery was super fast and the communication was helpful and informative from my first question. Thanks so much jewellery trove!!
17 de agosto de 2022
Opinião espontânea
Resposta da The Jewellery Trove
It was a pleasure to help you. Thank you for your business. Until next time!! Regards, JT
Had a great experience
Had a great experience, super fast postage, really happy with my bracelet , will definitely be coming back
17 de agosto de 2022
Opinião espontânea
Resposta da The Jewellery Trove
That is so good to hear. Thank you for your review Coral. Regards, JT
Excellent Service and Highly Recommended.
The team at Jewellery Trove made the whole experience of purchasing a hard-to-find vintage charm pleasant and enjoyable.
My inquiries were answered very promptly with all the information and extra photos. Acquiring antique and vintage pieces online can be risky and disappointing at times but I am very pleased with their great service, helpful and informative approach.
Thank you for helping me to find the piece I had been looking for, in such a beautiful condition. I am delighted to find you who are knowledgeable and helpful.
All the best to Team JT!
15 de agosto de 2022
Opinião espontânea
Resposta da The Jewellery Trove
Thank you so much for your kind review. It was a pleasure to help you. Looking forward to helping you acquire many more beautiful vintage pieces of jewellery in due course. Regards, JT.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.