logótipo da Jewelry Outlet
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Jewelry Outlet Opiniões 

215
•
TrustScore: 3 em 5

2,9

Ourivesaria
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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I was very unhappy with my purchase and wanted to return it but found it very difficult to use the link provided. The website would not recognize my order number and zip code. So, it seems I am stuck... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Katy is the Very Best! I am overly Excited, Happy and Super Satisfied with how She Helped Me with My at first confusing situation that ended up being heartbreaking because the Beautiful items I purch... Ver mais

Classificada 2 em 5 estrelas

The product I purchased was smaller than I expected. The box it came was completely broken up. And the screw back was bent before I ever took them off the broken box it came in. I am completely u... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

These people are great!! I’m a repeat customer who will continue using them. First order no issues second order one of the items were out of stock after purchase so they threw in a similar item free o... Ver mais

Informações sobre a empresa

  1. Ourivesaria

Sobre Jewelry Outlet

Escrito pela empresa

Jewelry Outlet

Real Jewelry, Real Savings!


Jewelry Outlet™ is a premier online jewelry retailer specializing in authentic diamond jewelry at discounted prices.


INSURED SHIPPING

Since we only sell real jewelry, all of our shipments are fully insured to protect our customers against any packages lost during transit.

HASSLE-FREE RETURNS

☑ No Restocking Fees
☑ No Return Shipping Fees
☑ No BS

Return any item within 30 days of your order date for a full refund. No reason needed!

AUTHENTICITY

Jeweler Code: A02443

Every piece of our jewelry comes with a Certificate of Authenticity which can be verified on VerifiedJewelry.com and is honored by Jewelers Mutual Insurance.

Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

215 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,9

Todas as opiniões

(215)

2 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 1 em 5 estrelas

The chain and charms were so tiny not…

The chain and charms were so tiny not worth the price. But charm was pretty.

11 de janeiro de 2022
logótipo da Jewelry Outlet

Resposta da Jewelry Outlet

Hi Lydia,

Thank you so much for your review!

Both the chain and charm you ordered had the exact size dimensions listed in the description sections of their product pages:

Charm Length: 10 mm ( .39 inches )
Charm Width: 12 mm (.47 inches )
Chain Length: 18 inches
Chain Width: 1.5 mm

but maybe you did not notice these details on their product pages before you added these items in your shopping cart?

Regardless, we completely understand that sometimes it can be a little difficult to shop for certain types of items online since you cannot see or hold them in your hands beforehand. That is why we offer one of the most generous return policy in the diamond jewelry industry. We give all of our customers 30 days to return any item, no questions asked!

Also, we have some of the lowest prices anywhere for real diamond jewelry! The charm that you purchased has 100% natural diamonds set in 10K gold for only $98.59. Although, I do see that you also paid extra for faster shipping before Christmas, but that was paid directly to UPS and not us :)

If you are unhappy with your purchase for any reason at all, simply visit this link to start the return process: https://jewels.me/return

Thank you so much for being our valued customer!

Warm regards,

Customer Success Team
Jewelry Outlet

Classificada 5 em 5 estrelas

I give them 5 stars because I ordered…

I give them 5 stars because I ordered my merchandise and got a notice that the app I ordered through preloaded my old address so here I am panicking about these earrings I ordered I read there terms where they let u email now normally those company emails you may never het a reply, however this company responded within 15 mins advising they updated it to the address I put in my email no hassle no nothing ! Will be shopping again for myself this time last time was for Christmas for someone else !

3 de janeiro de 2022
Classificada 5 em 5 estrelas

Great Customer Service!

So the first time I ordered some thing for my wife, the order was canceled and refunded. I’m assuming that was because it was sold out. So I gave them a second chance and purchased another pendant. Apparently that one was sold out too! But they sent me one that was very similar and had a greater value. They also included a complementary gold chain for my troubles. The wife was very happy with her Christmas gift! Thanks Again!

29 de dezembro de 2021
Classificada 1 em 5 estrelas

Never received item got canceled and…

Never received item got canceled and I’m not sure why

22 de dezembro de 2021
logótipo da Jewelry Outlet

Resposta da Jewelry Outlet

Hi Shawn,

Your order was cancelled and refunded since the item you had ordered was already sold out at the time of shipment.

This usually only happens during the holiday season to almost every large online retailer when there is a high-volume of orders, and especially since we have thousands of items it takes some time for the online inventory to fully update after each order.

The order cancellation email you received also included the reason: Items unavailable. And, that is why your order was refunded.

Thank you for your valuable feedback!

Warm regards,

Customer Success Team
Jewelry Outlet

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