The service and product were excellent! Unfortunately after only forty years my taste still doesn’t quite correspond with that of My wife. Thankyou
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Leia as opiniões dos outros
Lovely chain which I needed for my cartouche as my original one broke. This one is perfect. Delivery was very quick and ordering was easy. Thank you Jian.
A empresa respondeu
I bought my girlfriend a sapphire tennis bracelet and a heart shaped sapphire necklace to match for her birthday. She absolutely loves them, the sparkling sapphire’s are amazing and very well mad... Ver mais
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My Husband purchased a beautiful bracelet for my 60th Birthday and our Ruby anniversary. It's absolutely gorgeous. It was too small so he contacted them and their customer service was first class. We... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Jian London delivers thousands of orders each year and is committed to providing each customer with the highest standard of product and customer service. All of our products come with a one year guarantee plus a 30 days returns policy. We source gemstones from all over the world, selecting only those that meet our strict requirements to include in our collections. Jian London designs, manufactures, and retails its own jewellery available in Sterling Silver, Gold, and Platinum. Our vast collections and thousands of products ensures there’s the perfect piece for every style and occasion. We are a member of the National Association of Jewellers, designed to provide consumers with confidence to purchase from its members through a Code of Practice setting the highest standards of professionalism, honesty, and ethical business practices. At Jian London we value our customers satisfaction and seek to deliver exceptional quality jewellery and service with every order. We understand the importance and meaning behind each gift. With every step of your journey with us we aim to deliver an outstanding customer experience.
Informações de contacto
3 Copperhouse Court, MK7 8NL, Milton Keynes, Reino Unido
- +442032878088
- sales@jianlondon.co.uk
- jianlondon.co.uk
4,7
Excelente
548 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Neclas
First of all ,
I'd like to say the quality is of the items made and produced are outstanding quality !! ,
The company has excellent customer crevice with intelligent operatives that have great communication skills to help you with your queries,
Postage and packaging is top notch first class with fast delivery just befor Christms,
Will 100% be using again, All in all fantastic experience,
Barry,
18 de dezembro de 2024
Opinião espontânea
Ordered a necklace that arrived within…
Ordered a necklace that arrived within days. It was a lovely piece but not what I wanted. Returned with no hassle and refund in my account within a few days of being received back at Jian.
There are so many dodgy online jewellers, but buy from Jian with confidence.
Thanks
17 de dezembro de 2024
Opinião espontânea
I ordered a beautiful present for my…
I ordered a beautiful present for my wife and it was delivered on time and looked more beautiful in its presentation box than I could ever have expected. So pleased with it. Thank you ☺️
5 de dezembro de 2024
Opinião espontânea
Excellent service throughout and product.
Excellent service throughout and product. My order arrived as stated, on time and beautifully wrapped. Really impressed with every aspect of this purchase.
I will certainly used them again and wouldn't hesitate to recommend them.
Thankyou.
30 de novembro de 2024
Opinião espontânea
Fabulous earrings …
Fabulous pair of white sapphire 18ct stud earrings. Delivery was very quick and order progress info really good. Many thanks.
29 de novembro de 2024
Opinião espontânea
prompt delivery
prompt delivery, ordered item as good as it looked online
25 de novembro de 2024
Opinião espontânea
Easy to order
Easy to order, quick delivery and good product.
19 de novembro de 2024
Opinião espontânea
Resposta da Jian London
Thanks for your review Geoff! If there's anything we can do to bump your experience up to five stars, please don't hesitate to get in touch!
I ordered a Fiji friendship bracelet…
I ordered a Fiji friendship bracelet for my wife on our wedding day. Unfortunately it broke first time of wearing it. Stephanie at Jian was brilliant, there was no fuss I returned the item and ordered a different bracelet instead. The item came within a few days and my wife loved the replacement more.
29 de outubro de 2024
Opinião espontânea
Resposta da Jian London
Hello Christopher,
We're delighted we were able to help you and your wife with your bracelet 😊 We'll forward on your feedback to our customer service team, we appreciate you taking the time to share!
An excellent company to deal with
Very easy ordering process and the earrings arrived promptly. They were just as described and so am very pleased with them.
19 de novembro de 2024
Opinião espontânea
Resposta da Jian London
Thank you for your review Mary!
Nice Bracelet at a reasonable price
Nice Bracelet at a reasonable price. Delivery was fast and communication throughout was excellent.
19 de novembro de 2024
Opinião espontânea
Great service easy to order items which…
Great service easy to order items which arrived promptly. Item was as described. Prices are reasonable. Highly recommend.
13 de novembro de 2024
Opinião espontânea
Excellent service and speedy delivery, also great product
Ordered earrings, perfect product, speedy delivery with great communication and great service.
Thanks
12 de novembro de 2024
Opinião espontânea
Ordered item on Monday
Ordered item on Monday, received it on Tuesday. Very pleased with the order but what service!!
12 de novembro de 2024
Opinião espontânea
Excellent customer service,very…
Excellent customer service,very professional,beautiful brooch unfortunately too large for my wife who is quite dainty,I would not hesitate to use this company again. Thanks again customer service.
9 de novembro de 2024
Opinião espontânea
Resposta da Jian London
Thanks for your review, Terry 😊 It's a shame the brooch didn't work out, but we're glad you had a good experience with us! We look forward to seeing you again in the future!
Very Good Company
I brought a ring, the service was fantastic, kept updated throughout
7 de novembro de 2024
Opinião espontânea
Resposta da Jian London
Many thanks Edward, we appreciate you taking the time to review!
Fantastic bracelet looks amazing and…
Fantastic bracelet looks amazing and the making of this bespoke bracelet is amazing. Great communication and staff who keeps you informed every step of the way and if you feel the need to contact them you'll always get a reply. I can't praise this company enough I highly recommend Jian and thank you all that was involved with the bracelet 👌🫶
31 de outubro de 2024
Opinião espontânea
Resposta da Jian London
Thank you very much for an amazing review! We're so glad you're happy with your bracelet and that you had a great experience with us. We hope to see you again in the future 😊
Great 1st time purchase experience
Great 1st time purchase experience. Ordered at 4pm, delivered next day. Bracelet looks great and am sure will be received very well!
17 de outubro de 2024
Opinião espontânea
Resposta da Jian London
Hi Kapil, many thanks for your review! We're glad your experience with us has been great and we're looking forward to seeing you again.
Beautiful ear rings
The ear rings look beautiful and my daughter likes them. The delivery is timely. Thanks.
15 de outubro de 2024
Opinião espontânea
Resposta da Jian London
Thanks for your review!
This was just what i was looking for
This was just what i was looking for, it was a good price and delivery could not have better.
22 de julho de 2024
Opinião espontânea
Resposta da Jian London
Thanks Gary, glad you liked our service!
Excellent bracelet and excellent…
Excellent bracelet and excellent service /delivery
7 de agosto de 2024
Opinião espontânea
Resposta da Jian London
Thanks for your review Mark :)
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