A great selection of products that suits our needs. I recently needed help with some delivery issues and received excellent customer service. A very responsive and helpful staff member called Izzy res... Ver mais
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Trying to be more ethical and support local. JL Brooks has been absolutely wonderful a triumph. Wonderful swift delivery, free on set days. Lovely choice of lovely things 😋 Discovered new favourites... Ver mais
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I have a small shop and bought some crisps from this retailer the dates were so short I have ended up with full boxes out of date check date as soon as they arrive as long as they have 4 weeks from da... Ver mais
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I have been ordering from J L Brooks for a long time now! As a company they provide a super fast, reliable order and delivery service. Their stock has increased with plenty more choices at very compet... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de Alimentos e Bebidas
- também em
- Cash and carry
- Confeitaria
- Distribuidor de bebidas
- Grossista de confeitaria
Escrito pela empresa
J L Brooks are a trusted Yorkshire wholesaler that have been supplying crisps, snacks, soft drinks, confectionery, bar supplies, cleaning products and wine for over 100 years. With over 1000 products listed online from big brands including Walkers, Coca-Cola, Britvic and Cadbury, you're sure to find something you'll love at a price you won't believe! Unlike other wholesalers, J L Brooks ships to businesses and the general public, so anyone can take advantage of bulk buy discounts, delivered straight to their door. Try J L Brooks for yourself and see how much you could save!
Discover the J L Brooks Difference
Escrito pela empresa
- Quality Wholesale Since 1920
- At J L Brooks, we're more than just a wholesaler, we're a company committed to raising the standards across the industry, and making wholesale offers available to all, whether your a business or not. We pride ourselves in providing excellent customer service and competitive, fair pricing across our range. Try us for yourself and experience a better wholesale experience.
Informações de contacto
Unit 1 Low Hall Business Park, LS18 4EG, Leeds, Reino Unido
- 0113 2795787
- sales@jlbrooks.co.uk
- jlbrooks.co.uk
4,5
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great quality products
Great quality products. Fast and reliable shipping. I was kept up to date about my order and it arrived within the stated time.
26 de abril de 2026
Resposta da J L Brooks
Hi Nathalie,
Thank you for your great review.
We are really pleased to hear you were happy with the quality of the products, the fast and reliable delivery, and the updates provided throughout your order process. It is great to know everything arrived within the expected timescale.
Thank you again for your support and custom.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Resposta da J L Brooks
Hi Frankie,
Thank you for your kind review.
We are really pleased to hear you found our service excellent and helpful. Your feedback is very much appreciated.
Thanks again for your support.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
What an excellent service
What an excellent service after an initial Courier problem I cannot thank Emma and her Team enough for the attention and customer concern they showed and gave. Great service I will be using JLBrooks again. Thank you Emma.
2 de maio de 2026
Resposta da J L Brooks
Hi James,
Thank you so much for your wonderful review.
We are very sorry there was an initial issue with the courier, but we are delighted to hear that Emma and the team were able to help and keep everything on track for you. Customer service is extremely important to us, so your kind comments truly mean a lot.
Thank you again for your patience, your support, and for choosing JL Brooks. We look forward to supplying you again soon.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Faultless
Faultless - from ordering all the way through to delivery. Packaging was excellent and reflected a lot of care and attention.
2 de maio de 2026
Resposta da J L Brooks
Thank you for your wonderful review.
We are delighted to hear that everything was faultless from ordering through to delivery. It is also great to know the packaging met your expectations and reflected the care and attention we put into every order.
Thank you again for your support.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Excellent products and excellent…
Excellent products and excellent customer service. Great staff very helpful
27 de abril de 2026
Resposta da J L Brooks
Hi Heidi,
Thank you for your wonderful review. We are delighted to hear you are happy with both our products and customer service.
Your kind comments about our team are greatly appreciated, and we will be sure to pass them on. Thank you again for your support.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
still not received order parcel force…
still not received order parcel force are just not coming to Angle the village I live, Royal Mail, DPD, & Evri can all manage to deliver on time with no issues, I have contacted parcel force customer service to chase
29 de abril de 2026
Resposta da J L Brooks
Hi Dawn,
Thank you for your review and also for your call. I am very pleased to hear that you did finally receive your order.
It is such a shame that so much hassle was caused by Parcel Force. After many phone calls between yourself, ourselves, and Parcel Force, it was a real relief that the driver eventually made the effort to deliver directly to your door.
It is also disappointing that the poor service provided by the courier has reflected badly on ourselves through this Trustpilot review, as we always aim to provide a much higher standard of service than this experience suggests.
Thank you again for your order, and may I wish you all the very best for the future.
Kind Regards,
Izzy
JL Brooks Customer Service Team Member
Resposta da J L Brooks
Hi Georgina,
Thank you for your kind review. We are really pleased to hear you are happy with our product range, pricing, and delivery service.
We appreciate your support and look forward to supplying you again soon.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Resposta da J L Brooks
Hi Scott,
Thank you for your great review. We are so pleased to hear you found the service brilliant and that you will be ordering again.
We really appreciate your support and look forward to your next order.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Different product from the original
Different product from the original.
I think this place sells the knockoffs.
Excessive salt content!
NOT HAPPY AT ALL!!
25 de abril de 2026
Resposta da J L Brooks
Hello Ahmed,
Thank you for your feedback. We are sorry to hear you were not happy with your purchase.
We would like to clarify that the product supplied is genuine and sourced direct from the manufacturer. It is not a knock-off, and we do take claims like this very seriously.
Taste and seasoning levels can sometimes vary between batches, as these are controlled by the manufacturer rather than ourselves. If you have concerns about the flavour or salt content, we would recommend contacting the manufacturer directly using the details provided on the reverse of the Hula Hoops packaging, as they are best placed to investigate this further.
We do appreciate you bringing this to our attention and are sorry that the product did not meet your expectations on this occasion.
On a lighter note, your comments did at least inspire a very entertaining afternoon in the office. Somebody suggested that perhaps we had all been secretly making “fake” Hula Hoops out of crayons and pasta in the warehouse, which somehow turned into the staff attempting to film a TikTok recreation. Thankfully, nobody will be leaving their day job to become a snack manufacturer any time soon, but it did give the office a good laugh for the afternoon.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Resposta da J L Brooks
Hi Steen,
Thank you for your kind review.
We are really pleased to hear you are happy with our selection, pricing and delivery service. Your feedback means a lot to the team.
Kind Regards,
Selina, JL Brooks Customer Service Team Member.
Resposta da J L Brooks
Hi Margaret,
Thank you for your fantastic 5-star review.
We are delighted to hear you found our service excellent. Your feedback is really appreciated.
We look forward to supplying you again soon.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
Walkers crisps
There was an initial problem with delivery and date issue with my order which was dealt with very efficiently and effectively by Izzy in customer services. She was very pleasant and understanding.
7 de abril de 2026
Resposta da J L Brooks
Hi Barabara,
Thank you so much for your fantastic 5-star review.
We are very pleased to hear that the initial delivery issue was resolved efficiently and that you had such a positive experience with Izzy. I will be sure to pass on your kind comments to her, she will really appreciate it.
Thank you again for your patience and understanding, and we are delighted we could get this sorted for you.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
Great prices and fast delivery
8 de abril de 2026
Resposta da J L Brooks
Hi Nicola,
Thank you for your fantastic 5-star review.
We are delighted to hear you were happy with our great prices and fast delivery. It is always great to know we are meeting expectations.
We really appreciate your support and look forward to supplying you again soon.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
Arrived promptly unfortunately think…
Arrived promptly unfortunately think the box had been thrown around as in every bag at least 40% of the poppadoms shattered
1 de abril de 2026
Resposta da J L Brooks
Hi Chris,
Thank you for your review.
We are pleased to hear your order arrived promptly, however we are very sorry to hear that the poppadoms were damaged in transit.
It is incredibly frustrating when courier companies do not treat parcels with the care and respect they should. We understand how disappointing it must have been to receive your order in that condition.
Thank you for bringing this to our attention, and we truly appreciate your feedback as it helps us continue to improve our service.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
Resposta da J L Brooks
Hi Janet,
Thank you so much for your fantastic 5-star review.
We are delighted to hear that you were happy with our competitive pricing, packaging, and prompt delivery. It is great to know we met your expectations.
We truly appreciate your support and look forward to supplying you again soon.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
Resposta da J L Brooks
Hi Rob,
Thank you so much for your fantastic 5-star review.
We are delighted to hear that you found our website easy to use and that your order was delivered quickly. It is wonderful to know you would definitely use us again.
We truly appreciate your support and look forward to your next order.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
Order arrived on time and well packed
Order arrived on time and well packed. Good service from J L Brooks and at a reasonable price. This company provide good service.
4 de abril de 2026
Resposta da J L Brooks
Hi Jerome,
Thank you so much for your fantastic 5-star review.
We are really pleased to hear your order arrived on time, well packed, and that you were happy with the service and pricing. It is great to know you would recommend us.
We really appreciate your support and look forward to supplying you again soon.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
Fantastic choice of items
Fantastic choice of items, and the free delivery is brilliant!
3 de abril de 2026
Resposta da J L Brooks
Hi Vicky,
Thank you so much for your lovely 5-star review.
We are really pleased to hear you are happy with the choice of items and that you are enjoying the free delivery service. It is great to know everything met your expectations.
We really appreciate your support and look forward to your next order.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
Couldn’t fault the goods or the…
Couldn’t fault the goods or the service. Friendly driver too. Top marks!
3 de abril de 2026
Resposta da J L Brooks
Hi Richard,
Thank you so much for your fantastic review.
We are delighted to hear that you could not fault either the goods or the service, and it is lovely to know our driver made such a positive impression as well. I will be sure to share your positive feedback with the driver.
We truly appreciate your support and hope to supply you again soon.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
Resposta da J L Brooks
Hi Iain,
Thank you for your review and for highlighting the great value of our products.
We are sorry to hear that the delivery did not meet your expectations on this occasion. We always aim to dispatch orders as quickly as possible, and we appreciate your feedback as it helps us continue to improve our service.
Thank you again for your order and support.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
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