John Shepherd Estate Agents Opiniões 1090

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had a great experience dealing with Melissa. She was very responsive, always replied quickly, and provided really helpful and detailed answers to my questions. She was also very attentive and made s... Ver mais

Classificada 5 em 5 estrelas

I needed a rental property ASAP, Caitlin responded to my mail very quickly and organised everything from start to Finish. We managed to secure our rental property within 2 weeks all thanks to the har... Ver mais

Classificada 5 em 5 estrelas

Debbie Jackson has been my property inspector for a little while now and has gone above and beyond to ensure that any issues or concerns regarding my property are being addressed. Within less than... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had a great experience with John Shepherd Estate Agents when securing our home. The whole process was smooth and well managed. A special mention to Alex, who was incredibly helpful throughout... Ver mais

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Informações sobre a empresa

  1. Agentes imobiliários

Sobre John Shepherd Estate Agents

Escrito pela empresa

Established in 1991, we have grown considerably to encompass a number of key offices in West Midlands, South Warwickshire and Staffordshire, whilst retaining the original ethos as the core value of the firm.

John Shepherd remains dedicated to continuous investment, embracing the latest technology to meet the needs of vendors, landlords, tenants and purchasers alike. This commitment is reflected in our advanced property search facilities, available on our website and across all devices

Informações de contacto


4,4

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Prompt, clear and open communication

Katie Walters was my agent,
Prompt and clear communication and arrangement, any queries and concerns were addressed and amended in good time.
Katie was supportive through the process and kept the ball rolling, and overall made the experience as smooth as possible

26 de fevereiro de 2026
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Resposta da John Shepherd Estate Agents

Thank you for sharing your experience with us, we are so pleased to hear. If you need anything further, please do not hesitate to reach out to us.

Classificada 5 em 5 estrelas

The chased and sorted my issue right…

The chased and sorted my issue right after they were made aware. Fantastic people and awesome service

26 de fevereiro de 2026
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Resposta da John Shepherd Estate Agents

Thank you for sharing your wonderful experience. We are glad our team was able to resolve your issue promptly. We look forward to supporting you again in the future.

Classificada 5 em 5 estrelas

Caitlin helped to make my move easy

Caitlin helped to make my move easy. I received gentle reminders about any actions I needed to take and Caitlin always responded promptly to my questions and queries. I received a great service, and want to thank Caitlin for making what should have been a very stressful situation, more manageable.

23 de fevereiro de 2026
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Resposta da John Shepherd Estate Agents

Thank you for sharing your experience. We are delighted to hear that Caitlin made your move easier. We appreciate your kind words and wish you all the best in your new home.

Classificada 5 em 5 estrelas

Elisha was very helpful

25 de fevereiro de 2026
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Resposta da John Shepherd Estate Agents

Thank you for your kind words. We are glad to hear that our team was helpful. If you need anything further, please feel free to reach out to us.

Classificada 5 em 5 estrelas

Working in behalf

I work on behalf of John Shepherd and have great experience with them I work a-lot on behalf of Aarti who gives me as much details as she can on the faults and has been great to work with

23 de fevereiro de 2026
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Resposta da John Shepherd Estate Agents

Thank you for sharing your positive experience with us. We are glad to hear that Aarti has been so helpful and communicative. If we can be of any further support, please feel free to reach out to us.

Classificada 5 em 5 estrelas

John Shepherd - Kelvin Zakeyo Review

Had a really good experience with Kelvin Zakeyo. He was easy to deal with, always quick to reply, and kept things moving without any hassle. He made the whole process way less stressful than I expected.

He was friendly, straightforward, helpful the whole way through. He actually cares about doing a good job and building customer relationships rather than just doing the bare minimum for the job.

Would definitely recommend Kelvin to anyone – really appreciate all the help!

24 de fevereiro de 2026
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Resposta da John Shepherd Estate Agents

Thank you for sharing your experience. We are delighted to hear that Kelvin provided you with professional and reliable guidance. We truly appreciate your recommendation and look forward to assisting you again in the future.

Classificada 5 em 5 estrelas

Amazing experience and Kelvin Zakeyo has been incredibly helpful.

Amazing experience. Kelvin Zakeyo has been extremely organised, efficient and friendly, and we all couldn’t rate the experience highly enough. Securing our house has been really straightforward thanks to Kelvin.

24 de fevereiro de 2026
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Resposta da John Shepherd Estate Agents

Thank you for sharing your experience Dan. We are thrilled to hear that Kelvin provided such professional and helpful support. We appreciate your trust and look forward to assisting you again in the future.

Classificada 5 em 5 estrelas

Monica is handling my student letting

Monica is handling my student letting, she has been very helpful and I thoroughly recommend

23 de fevereiro de 2026
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Resposta da John Shepherd Estate Agents

Thank you for your kind words. We are glad to hear that Monica has been so helpful in your student letting journey. If you need anything further, please do not hesitate to reach out to us.

Classificada 1 em 5 estrelas

I arranged over 1 week ago to have my…

I arranged over 1 week ago to have my house valued by John Shepherd Solihull and provided a guide on the expected valuation based on good local knowledge of similar property values and market activity in the local area. I am flabbergasted that, after rearranging various commitments to ensure I am able to be present for the valuation, I received a call from the agent at 4pm the day before our meeting to essentially advise me that the ‘compares’ they have done would likely result in the valuation being significantly apart from my own expectations. When I asked about the compares, the properties used had no relevance to my own. They were not detached houses, different number of bedrooms / bathrooms etc. clearly John Shepherd do not want to take on the listing of my property, nor do they want to actually look at relevant market data and, what’s more, they have no appreciation for anyone else’s time and the logistics in ensuring you can be present for a valuation in the working week. A terrible experience. I strongly advise anyone looking at estate agents in Solihull (seller / buyer / leasing) to avoid at all costs

23 de fevereiro de 2026
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Resposta da John Shepherd Estate Agents

Thank you for sharing your experience and we are sorry to hear your frustrations that you have faced. We would appreciate the opportunity to discuss your concerns further, so please feel free to reach out to us.

Classificada 5 em 5 estrelas

Outstanding service.

All the staff but especially Ellie were honest, thoughtful and kept me fully advised throughout my first experience of selling a property. Communication was prompt , returning my calls speedily, and chased up any queries I had. I would them again if I needed to and would highly recommend them to anyone selling a property.

11 de fevereiro de 2026
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Resposta da John Shepherd Estate Agents

Thank you for sharing your experience and we are delighted to hear that our team, especially Ellie, provided you with reliable guidance and kept you informed throughout the process. We pride ourselves on being professional and communicative, and your recommendation means a lot to us. Should you need assistance in the future, we would be more than happy to help again.

Classificada 5 em 5 estrelas

Aarti is amazing she's so helpful and…

Aarti is amazing she's so helpful and knows alot of the properties which makes it so much easier when talking about certain properties.

23 de fevereiro de 2026
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Resposta da John Shepherd Estate Agents

Thank you for your kind words. We are thrilled to hear that her helpfulness and local expertise made your experience easier. If you need further assistance, please feel free to reach out to us.

Classificada 5 em 5 estrelas

Donatella Riches

Donatella Riches has been a great maintenance consultant and has generally been on the ball whenever an issue has arisen and had it resolved in a timely manner.

12 de fevereiro de 2026
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Resposta da John Shepherd Estate Agents

Thank you for your kind words. We are glad to hear that our maintenance consultant has been helpful and professional in resolving issues promptly. If you need anything further, please feel free to reach out to us.

Classificada 5 em 5 estrelas

Saskia and Rahim very helpful when…

Saskia and Rahim very helpful when managing my student let! The accounts team with Margo always pay promptly and compliance always professionally sorted through Francois. Cracking team, would recommend!

21 de fevereiro de 2026
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Resposta da John Shepherd Estate Agents

Thank you for your kind words. We are glad to hear that our team has been helpful and professional in managing your student let. Your recommendation means a lot to us, and we look forward to continuing to support you.

Classificada 5 em 5 estrelas

kelvin zakeyo took interest with me he…

kelvin zakeyo took interest with me he showed room i suggest him who needs

19 de fevereiro de 2026
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Resposta da John Shepherd Estate Agents

Thank you for sharing your experience with us, we appreciate your recommendation. If you need anything further, please feel free to reach out.

Classificada 5 em 5 estrelas

Rooms looked good for the price

Rooms looked good for the price, spacious enough, good enough window view considering the price. I currently pay more money for less space, so can’t wait to change locations. Kelvin was a great tour guide, had good manners and stayed patient despite running into some problems.

20 de fevereiro de 2026
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Resposta da John Shepherd Estate Agents

Thank you for sharing your experience with us. It's wonderful to hear that Kelvin provided helpful and professional guidance during your search. We look forward to continuing to support you.

Classificada 5 em 5 estrelas

Great service from Mandi.She went…

Great service from Mandi.She went through all the requirements and importance of them in a calm and professional way.

19 de fevereiro de 2026
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Resposta da John Shepherd Estate Agents

Thank you for your kind words. We are glad Mandi provided you with helpful and professional guidance. If you need anything further, please feel free to reach out to us.

Classificada 4 em 5 estrelas

Very easy estate agent to deal with.

19 de fevereiro de 2026
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Resposta da John Shepherd Estate Agents

Thank you for your kind words. We are glad you found us easy to work with. We strive to provide reliable guidance and helpful support. If there's anything we can improve, please feel free to reach out to us.

Classificada 5 em 5 estrelas

House hunting success!

House searching this year has been a nightmare but 6 days after getting in contact with Joe Ferrar and we'd already put down a deposit for the perfect student house to suit all of our needs. He made the experience easy and unstressful the entire way through and we really owe him for his quick responses and honest answers

18 de fevereiro de 2026
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Resposta da John Shepherd Estate Agents

Thank you for sharing your experience with us,. We are thrilled to hear that Joe provided you with reliable guidance and made your house search easy. If you need anything else, please feel free to reach out.

Classificada 5 em 5 estrelas

Professional and Friendly Service

The John Shepherd team have been really efficient, friendly and supportive.
From the 1st contact to tenant viewings, vetting, contract and hand over, all seemless
I would recommend them to any landlord

19 de fevereiro de 2026
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Resposta da John Shepherd Estate Agents

Thank you for your kind words. We are thrilled to hear that our team provided you with professional and reliable guidance throughout the process. Your recommendation means a lot to us, and we appreciate your trust in our local expertise. If you need anything in the future, please do not hesitate to reach out.

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