Service was ok but when trying to get hold of customer service I couldn't get any joy. A phone number would have been helpful but it all seems to be on line now which doesn't really help the older gen... Ver mais
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Leia as opiniões dos outros
I've been driving for more than 40 years, no speeding fines, no at fault accidents...I even use drive score and have a score of 914! a clean record - yet mainstream insurers still wanted to charge me... Ver mais
A empresa respondeu
The app is worth its use, it saved my £200 on my insurance, it easy to use and looks at how you drive to save you money. The whole process was so easy, just bare in mind it takes time to monitor your... Ver mais
A empresa respondeu
Thoroughly impressed with the process so far, although the test drive period was a little long (probably because I don’t drive every day). It all pays off in the end though and managed to achieve a de... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Rooster helps safe drivers save money on car insurance, fuel, mot’s, repairs, parking and more. Download. Drive. Save
Informações de contacto
Kemp House, 160 City Road,, EC1V 2NX, London, Reino Unido
- hello@joinrooster.co.uk
- joinrooster.co.uk
4,0
Bom
619 opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Rooster
Sounds as though you are making the most of the app! Hopefully we can offer you a competitive car insurance quote too once you've finished our test drive.
I like it because they always reply to…
I like it because they always reply to my chats,and always good to know if I ever need them they are always ready to help
4 de junho de 2025
Resposta da Rooster
So pleased we have been able to assist you whenever you need us. Thanks for your review. Safe driving 🚘
waste of time
This is a waste of time, waited over a month, it should just offer an indication sooner, secondly I don't see how it can interpret when I'm in a passenger in another car, or my partner is driving.
Thirdly my driving is near perfect according to the app, yet the quote it's finally given does not beat the market rates anywhere near.
The app looks quite useful to keep track of things, sadly it's not for me as I can get a cheaper quote via normal insurance routes.
1 de julho de 2025
Opinião espontânea
Resposta da Rooster
Dear, thanks for the feedback, and sorry we couldn’t save you money this time around.
It looks like a traditional insurer gave you a better rate. That happens sometimes, but we’re glad you found a price that worked.
We delivered your quote within our timescale, building a picture of the where, how and when you drive. Our system builds a driving DNA and can usually tell with around 95 percent accuracy when you’re the driver or a passenger. It’s not flawless, but because we look at patterns over time, the odd misread trip doesn’t affect your overall price.
Your test drive stays valid for 18 months, so please feel free to check back in the app anytime. We’d love another shot at saving you money next year.
In the meantime, the app is free to use and full of money-saving tools — like cheap breakdown cover, MOT deals and a fuel finder — to help cut the cost of car ownership. If there's anything else we can help you with, please come back to us via our Live Chat on the app or website. Thanks.
Hi I’m new to Rooster but found the app…
Hi I’m new to Rooster but found the app good to use , fingers crossed it continues to support if and when needed .
23 de junho de 2025
Resposta da Rooster
Delighted to hear you're getting the most out of the Rooster app and fantastic to see you've already purchased a policy with us. Safe driving 🚘
Very helpful and friendly support team
Very helpful and friendly support team, always providing the cheapest quotes.
20 de junho de 2025
Opinião espontânea
Resposta da Rooster
Thanks Llana for your wonderful review, and so pleased we managed to offer you a fair priced quote. Great to hear you've had a positive experience with our customer service team too!
It CORSA 1was a easy process to follow and…
It was a easy process to follow and Rooster seems like a good company very professional and Iam looking forward to using them.
13 de junho de 2025
Resposta da Rooster
Dear Robert, thanks for your positive review. We're pleased to have you on board and part of the Rooster community of good drivers. Safe driving 🚘
Resposta da Rooster
Thanks for your positive comment. We hope we can offer you a quote once you've finished our test drive, and save you some money!
Resposta da Rooster
Hi there, we can see you signed up to complete our test drive recently, and we need to collect your driving data over the next 2-3 weeks to gain an understanding of your driving behaviour. Only once we have this can we look to offer you a quote. We will be back in touch with you in the next few weeks. Many thanks for your interest in Rooster.
I would give you 5 stars 🌟 but I don’t…
I would give you 5 stars 🌟 but I don’t have my quote yet?
Regards,
Richard
28 de maio de 2025
Resposta da Rooster
Hi, thanks for your review. Once you've finished your test drive we'll hopefully be able to give you a competitive quote! In the meantime please carry on making the most of all our money saving tools within the app.
hi looking for job
23 de maio de 2025
Resposta da Rooster
Hi, if you're looking for a job with Rooster please come on our Live Chat via the app or website, or email hello@joinrooster.co.uk. Otherwise perhaps you have posted a review on the wrong site?!
Good mission but you need to allow…
Good mission but you need to allow edits of drives. Your algo won’t always detect a passenger or driver correctly. Bring it more in line with drivescore’s system
21 de maio de 2025
Resposta da Rooster
Hi, thanks for your feedback and for backing our mission.
We don’t allow edits or show individual trip breakdowns — that’s a conscious choice of ours. Letting people edit or review every journey opens the door to misuse and would weaken the fairness of our pricing.
Instead, we focus on long-term patterns, not one-off trips. That’s how we keep things fair and pass bigger savings to the right drivers.
We do really appreciate you taking the time to give us feedback though — feedback like this helps us improve 🙂. If you want to get in touch with us to discuss further, please come on our Live Chat via the app or Rooster website. Thanks!
I am impressed by the overall package.
I am impressed by the overall package.
It’s refreshing to find the help available.
21 de maio de 2025
Resposta da Rooster
Thanks for your comments, and it's great to hear you find the app helpful. Hopefully we can offer you a competitive insurance quote too once you've completed the Rooster test drive.
Easy to use site
Easy to use site, easy to select options to build your package. And good prices for cover
8 de maio de 2025
Resposta da Rooster
Thanks for your positive review and we're pleased we've helped you out with a competitive price for your renewal. 🙂🚗
Very good and quick thank you
30 de abril de 2025
Resposta da Rooster
Thanks for your wonderful comment and pleased to see you've purchased a policy with us already! Safe driving.
Easy to use
Easy to use, has helpful tips and i’ve saved money already with the breakdown cover 👍👍
28 de abril de 2025
Resposta da Rooster
Great to hear you're getting the most out of the Rooster app and we're already helping you with the cost of car ownership!! Hopefully we can offer you a competitive insurance quote too.
I find it strange you can't call to…
I find it strange you can't call to speak to a person. But pleased with the outcome.
15 de abril de 2025
Resposta da Rooster
Thanks for your review. So pleased we were able to support you. We only operate phone lines for any claims/ accidents, however our Live Chat is open Monday to Friday 10am - 6pm. Alternatively you can always email hello@joinrooster.co.uk if you have any queries outside of these times, and someone will come back to you on the next working day. Many thanks again.
Lots of help to keep your info in one…
Lots of help to keep your info in one place, still waiting on test drive results
14 de abril de 2025
Resposta da Rooster
So pleased to hear you are happy with the Rooster app. 🤞we can offer you a competitively priced quote based predominantly on your test drive results.
Common sense not broad brushing.
So far the initial concept for me is a hands down, to be honest I don’t see why underwriters have not taken this approach rather than broad brushing and over inflating quotes drivers over 50 having paid there dues still getting penalised for uncivilised drivers.
4 de abril de 2025
Resposta da Rooster
Many thanks for your review. I can see you've recently signed up to complete our test drive, so hopefully once we have all your driving data, we can offer you something competitive. Thanks for giving Rooster a go.
Im a young driver and I’ve had a good…
Im a young driver and I’ve had a good experience so far
1 de abril de 2025
Resposta da Rooster
Thanks for your review. Once you've finished your test drive we hope to be able to offer you a competitive quote. 😀 Thanks for giving us a go!
Resposta da Rooster
Hi, we can see you've signed up to complete our test drive recently, and hopefully we can offer you a competitive price once you have finished our test drive. However, can you please explain why you believe we are fake. Perhaps you could come on our Live Chat via the app or website or email hello@joinrooster.co.uk so we can have a further discussion with you to understand your concerns. Many thanks.
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