One of Our Favorite Brands! We absolutely love Joyfolie! Their clothing is so beautiful and unique, with the prettiest details and just the right amount of whimsy. I love that their pieces feel... Ver mais
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Rating: ⭐⭐⭐⭐⭐ | Stunning silhouette and so comfortable! "Joyfolie truly nailed the design on this one. The chocolate brown hue is sophisticated and deep. I love that the center front has a lace-up... Ver mais
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I have been shopping at Joyfolie for years, and we have always been incredibly happy with our purchases! From their beautifully detailed shoes to their gorgeous fashion pieces, the quality is exceptio... Ver mais
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We love Joyfolie! Especially for outfits for family pictures, church, special events, holidays. They have the cutest outfits for girls that just make everything seem so fancy and put together. The qua... Ver mais
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
Find new, stunning designs and style in Joyfolie! Our Girls & Women's clothing and accessories will wow you! Stop by and shop today.
Informações de contacto
Estados Unidos da América
- joyfolie.com
4,1
Bom
315 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The dress I ordered turned out so cute
The dress I ordered turned out so cute! It came in pretty quick too! Fits perfect, can’t wait to wear it!!
24 de fevereiro de 2026
Opinião espontânea
Resposta da Joyfolie
It’s wonderful to hear your dress fits perfectly and arrived quickly! 🌸 Thank you for sharing your excitement. We’re thrilled you love it! ✨
I have loved Joyfolie for over a decade…
I have loved Joyfolie for over a decade and was so excited to find my wedding dress there! The Alia dress is beautiful and fits me perfectly, excellent quality and the fabric is beautiful. I appreciate the fast shipping and also the sweet letter that came with it, you can tell the company really cares about their customers. I will definitely be shopping at Joyfolie again, hoping to get my bridesmaid dresses here as well! Thanks Joyfolie!!!
14 de fevereiro de 2026
Opinião espontânea
Resposta da Joyfolie
What a joy to read your message! 🌸 We’re so happy your wedding dress fit beautifully and that you felt the love we put into every detail. Thank you for your loyalty, and we’re excited to be part of your future celebrations! 💕
Beautiful, high quality dresses
We have absolutely loved every dress we have received from Joyfolie.
My orders have shipped quickly and were well packaged.
The dresses were of great excellent quality that will stand the test of time.
2 de fevereiro de 2026
Opinião espontânea
Resposta da Joyfolie
We’re so happy our pieces have brought joy and lasting quality to your wardrobe! 💖 Thank you for sharing your thoughtful feedback
Customer service helped me a lot when I…
Customer service helped me a lot when I had an issue. I love their dresses!
23 de fevereiro de 2026
Opinião espontânea
Resposta da Joyfolie
It means so much to hear our team was helpful and that you adore your dresses! ✨ Thank you for your kind words
Impressive sales deals
I got a couple dresses on sale. I’m not the type to spend more than $50 on a dress usually, so it was a great deal to find dresses marked down to $20 or $30, and they’re so beautiful!
21 de fevereiro de 2026
Opinião espontânea
Resposta da Joyfolie
Thank you so much for sharing! 💕 We’re so happy you found some great deals and that you love the dresses. It truly means a lot to us—hope you enjoy wearing them and feel amazing in every one! ✨
Dress is beautiful
Dress is beautiful, great quality and exactly as expected.
14 de outubro de 2025
Opinião espontânea
Resposta da Joyfolie
Thank you for sharing! We’re delighted the dress turned out exactly as you hoped and that you’re pleased with it 💖 We truly appreciate your thoughtful review ✨
Great little find
Great little find! So happy to have found this store. Their product is amazing, great quality. my daughter absolutely loved her shoes. You can tell their products are very well-made. Can't wait to purchase again!
18 de fevereiro de 2026
Opinião espontânea
Resposta da Joyfolie
We’re thrilled you came across our store and had such a positive experience! It’s lovely to know the shoes brought happiness and that the quality met your expectations. Thank you for your thoughtful review. We look forward to serving you again in the future.
The customer service is excellent
The customer service is excellent. The quality of the dresses are magnificent.
10 de fevereiro de 2026
Opinião espontânea
Resposta da Joyfolie
We’re so happy to hear you loved our customer service and the quality of our dresses! ✨ Thank you for sharing your experience 💕
I love the dresses I ordered
I love the dresses I ordered. I am so OBSESSED! I will definitely order again.
11 de fevereiro de 2026
Opinião espontânea
Resposta da Joyfolie
Yay! We’re so happy you love your dresses 💖 Thank you for sharing your excitement, and we look forward to your next order ✨
HORRENDOUS CUSTOMER SERVICE
Make sure whatever you buy you’re going to keep because the customer service is the most horrendous that I’ve ever dealt with. Over 20 emails later trying to initiate a simple return for store credit (which then put me past my 30 day time), I eventually was granted an extension. I sent my items back within a few days of being granted the extension, I was then told that the “week long” extension was no longer being provided, and that I could either pay to have the items I did not want shipped back to me or I could consider them donated. (there was no time notated on the extension and again they were shipped back in less than a week.)
After threatening to file dispute charges, I was finally granted store credit that has to be used within a certain amount of time.
Save your time, save the hassle. Truly the worst company I’ve ever dealt with.
12 de fevereiro de 2026
Opinião espontânea
Resposta da Joyfolie
We’re so sorry to hear about your experience and completely understand your frustration. We sincerely apologize for any miscommunication or inconvenience during the return process.
Please know that your situation was reviewed carefully, and multiple exceptions were provided to accommodate your return and issue store credit, even though the return was outside our standard 30-day window. We allowed the return to be processed after the original return window, extended the timeframe for you, and provided an additional exception to issue store credit despite the previous extension having lapsed.
Our return policy is always clearly posted on our website, and we advise customers to review it prior to checking out. While we genuinely wish we could make exceptions for every scenario, we are required to follow the policy to maintain fairness and consistency for all customers. Store credit for discounted orders also has an expiration period, as outlined on our site.
We truly empathize with how stressful this process has been and understand that it impacted your trust in us. Your feedback is valuable and will help us improve communication and processes moving forward.
Hands-down best company
Hands-down, best quality items at great prices and they have top-notch customer service. I am a forever customer and will be telling everyone about them.
11 de fevereiro de 2026
Opinião espontânea
Resposta da Joyfolie
We’re so thrilled to hear this! ✨ Thank you for your kind words and support. We’re grateful to have you as a forever customer and truly appreciate you sharing Joyfolie with others 💕
Great clothes
Great clothes, have purchased 2x so far and plan on buying more. speedy customer service 👍🏽
4 de fevereiro de 2026
Opinião espontânea
Resposta da Joyfolie
Thanks for the love! 😍 We’re over the moon that you enjoy your Joyfolie clothes and our speedy customer service. We can’t wait to see what you pick up next!
If I could no no stars that would be my…
If I could no no stars that would be my review awful awful customer service. My order was made. It was $22 and now I can find no transaction numbers my account I can’t log into it anymore. It says it doesn’t exist and I have yet to receive any packages and it’s been over a month.
30 de janeiro de 2026
Opinião espontânea
Resposta da Joyfolie
We’re so sorry to hear about your experience and completely understand your frustration. Upon checking, we have not received any emails or chat messages under your name regarding this concern. Were you able to speak with our customer service team? We do have different options to pull up an order as long as the information was provided correctly.
Everything was so easy
Everything was so easy. The size guide is accurate with great products, colors, search, and check out! Easy peasy!
16 de maio de 2025
Opinião espontânea
Resposta da Joyfolie
Yay, we’re so happy to hear everything was easy peasy for you! Thank you for the love—your kind words about our size guide, products, and checkout mean the world. Can’t wait to see you back shopping with us soon! ✨
One of My Favorite Shops for Whimsical & Dreamy Fashion
Joyfolie offers such unique and stunning pieces and continues to be one of my favorite shops for whimsical and dreamy fashion! Great quality, accurate sizing and they always get back to me right away with any questions I have. With my most recent order, shipping was quick and I received an unexpected complimentary gift with my items! I do hope they bring back some of their older designs though because I love them so much but always look forward to the new ones they release too!
17 de janeiro de 2026
Opinião espontânea
Resposta da Joyfolie
We’re so happy to hear Joyfolie continues to be one of your favorite shops! ✨ Thank you for sharing your experience. We’re thrilled you love the quality, sizing, and service, and we’re glad the complimentary gift was a nice surprise. We also appreciate your love for our older designs and hope you enjoy the new pieces we release 💕
awesome online boutique
Joyfolie has been an awesome online boutique retailer so far. I have bought two dresses a skirt from them so far and everything has arrived fast. The items are good quality and exactly as shown on the website. I really like how bespoke the items are. The Theresa skirt I just received is my favorite. I love a long skirt and the ruffles are so cute and sweet. Each shipment has come with a thoughtful gift such as a journal and there are always sales and discounts to be found. I can't wait until my daughter is bigger and I can buy her matching pieces from Joyfolie as well.
3 de fevereiro de 2026
Opinião espontânea
Resposta da Joyfolie
Thank you so much for your wonderful review! 💖 We’re thrilled to hear that you’ve enjoyed shopping with Joyfolie and that your dresses and the Theresa skirt have arrived quickly and just as expected. It’s so exciting to hear that the ruffles and length of the skirt made it a favorite, we love designing pieces that feel both whimsical and special. We also love adding those little thoughtful touches in each shipment, so it’s wonderful to know you’ve noticed and appreciated them! We can’t wait for the day your daughter can join in the fun with matching Joyfolie pieces, that will be so magical. Thank you again for your support and kind words; they truly mean the world to us.
We adore Joyfolie!
We’ve been ordering from Joyfolie for almost 10 years now. They have the prettiest, dreamiest dresses and they’re so well made. They’re made of great material and many of the dresses we’ve had from them have been handed down and worn many times. We recently had a dance coming up for my daughter and didn’t realize there was a theme until very close to time. We reached out to Joyfolie and asked their help to get her a dress in time and they went above and beyond to make it happen! They have such a great team, and fantastic clothing! I’ll continue to purchase from them, and look to them first when we have any other occasions come up!
29 de janeiro de 2026
Opinião espontânea
Resposta da Joyfolie
Wow! Reading this just made our day ✨ Thank you so much for sharing your Joyfolie journey with us over the past 10 years — we’re so honored to be a part of your special moments! 💕 It’s amazing to hear that our dresses have been worn, loved, and even handed down over time.
We’re thrilled we could help your daughter find the perfect dress for her dance — that’s exactly why we love what we do! Your kind words about our team and our pieces truly mean the world to us.
We can’t wait to see you back for all the upcoming occasions — we’ll always be here to help make them extra dreamy! 💖
This was my first time shopping online…
This was my first time shopping online with Joyfolie. I was very pleased with the beautiful selections, pricing and sizes available. Overall, I had an excellent customer service experience with Luis. Thank you so much for your prompt response and action in helping to resolve my issue. I’ll definitely be back again.
31 de janeiro de 2026
Opinião espontânea
Resposta da Joyfolie
We’re so thrilled you chose Joyfolie for your first online shopping experience! 💖 It means so much to hear you loved our selection, sizing, and pricing. We’re especially happy that Luis could help make your experience smooth and enjoyable — we’ll be sure to pass along your kind words!
We can’t wait to welcome you back for your next dreamy occasion ✨
Great customer service
I placed an order with Joyfolie and the two items did not fit. I contacted the customer service department and they were very happy to send me out a prepaid shipping label and send me the sizes that fit me. No return hassles and very nice to work with. Now I have my outfit and I’m ready to wear it! Very nice clothing! I’ve been shopping with you guys for a while.
31 de janeiro de 2026
Opinião espontânea
Resposta da Joyfolie
Thank you so much for sharing your experience! We’re so happy to hear our customer service team was able to help make the exchange easy and hassle-free. It means a lot to know you’ve been shopping with us for a while and that you’re now all set with an outfit you love. Thank you for your continued support—we truly appreciate you! 💛
A brand I genuinely love
Love Joyfolie! The styles are beautiful, unique, and thoughtfully designed. Everything feels high quality and true to the brand’s aesthetic. It’s such a fun brand to follow and one I’d definitely recommend.
27 de janeiro de 2026
Opinião espontânea
Resposta da Joyfolie
Thank you so much for your sweet words! 💛 We’re thrilled to hear you love Joyfolie and enjoy our unique styles. Your support means the world to us, and we can’t wait to keep bringing you the dreamy pieces you love.
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