Horrible customer service experience, to be honest. For the price, the product is adequate and to be expected - but our custom cape that came with the costume had our logo printed incorrectly. When I... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I'll admit I was nervous making this purchase based on some of the 1 star reviews, but I rolled the dice and I am glad I did. I ordered on 2/23/24 and it was delivered via Fed Ex on 3/6/24 - and they... Ver mais
I created a customer ticket and sent an email, within 24 hours company had responded. The Gator Mascot arrived packed within 3 weeks and in excellent quality material. Customer service kept me in the... Ver mais
Everything about this mascot costume is literally top notch , this one is the best one I've gotten off of Amazon. I'm super pleased with the costume. It's a homerun for me , terrific quality , fits ve... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Animal Mascot,Cartoon Mascot,Sport Mascot,School Mascot Costumes...Lion Mascot,Tiger Mascot,Rabbit Mascot,Bear Mascot,Eagles Mascot...
Informações de contacto
China
- joymascot.com
3,5
Aceitável
47 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
poor customer service
This company sucks and has poor customer service. I ordered a costume for my son for Halloween and never received it. Ive been trying to get them to refund my money and they are being difficult and not wanting to refund me. Please go buy your costume someplace else.
3 de novembro de 2019
Opinião espontânea
Resposta da Joymascot
So sorry.Express delivery delay. And, we have already refunded you.
The costume arrived on time on the…
The costume arrived on time on the expected date, which was more than enough time to be used for the event. So, that was good news.
The product is package very tightly in the box, but it doesn't impact the quality at all. The costume unfolded rather nicely and looked great. I purchased a plastic tub for storage that is slightly larger than the shipping box so that it may rest more comfortably when not in use.
The costume looks exactly like the picture in the advertisement. I liked the costume in the picture and was hoping that the actual prodcut looked at least close to what was in the picture. So, when it arrived and looked exactly like the picture I was very pleased.
20 de junho de 2019
Opinião espontânea
Bought this for my daughters first…
Bought this for my daughters first birthday. My nieces enjoyed putting it on and dancing to “what does the fox say”. This is an adult costume but my 9 year old niece put it on and showed up to the party in it. However, she was swimming in the costume but you really couldn’t tell. All kids and adults enjoyed the visit from the fox. I know I will be using this for my kids future parties or just for dress up.
27 de dezembro de 2018
Opinião espontânea
Looks great.Full face covered with…
Looks great.Full face covered with everything included except for the purple gloves.Fit was good.Very cool.love it . I am ready to lead the Parade in my town. everyone loves the way it looks thanks
5 de setembro de 2018
Opinião espontânea
This costume was amazing!
This costume was amazing!! Bought this for my son (he's tall and fits men's medium and large) and it fit great and there's still more give for him to wear it for next year. Everyone at school and out on the town loved it and took photos with him. This costume is a total attention grabber! Great quality costume and fast shipping.Buy it! You won't regret it!
28 de agosto de 2018
Opinião espontânea
Good one !
Everything about this mascot costume is literally top notch , this one is the best one I've gotten off of Amazon. I'm super pleased with the costume. It's a homerun for me , terrific quality , fits very well and looks exactly like a Wolf.
8 de agosto de 2018
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.