Joyous Minds  Opiniões 

18
TrustScore: 4.5 em 5

4,3

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Informações sobre a empresa

  1. Loja para bebé
  2. Loja de brinquedos para crianças

Escrito pela empresa

Joyous Minds is a small business founded in 2023 by a mother who was looking for effective, affordable and quality products for her little one. The tagline of the company is simple: Useful things for little ones - Montessori made easy by age and stage!


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

18 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as opiniões

(18)

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Classificada 5 em 5 estrelas

Great experience shopping online with…

Great experience shopping online with Joyous Minds. From start to finish, everything was seamless and exceeded my expectations.

The website is user-friendly, making it easy to navigate through various categories and find exactly what I was looking for.

Placing the order was straightforward, and shipping was remarkably fast. Everything was securely packaged, ensuring that my order arrived in perfect condition.

Customer service also deserves a special mention. I had a query about my order, and i received an immediate response.

Overall, I couldn’t be happier with my shopping experience at Joyous Minds. I will definitely be shopping here again!

12 de julho de 2024
Opinião espontânea
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Resposta da Joyous Minds

Thank you very much for such a positive review. It means a lot.

Classificada 5 em 5 estrelas

Great online store and very happy with purchase!!

This was a great experience shopping on Joyous-Minds.com and found the website very easy to use! Was a great selection of toys and the online purchase worked well with no issues at all. Many thanks Joyous-Minds.com !! 😃😃

15 de junho de 2024
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Resposta da Joyous Minds

Thank you for the review, means a lot to my small business

Classificada 1 em 5 estrelas

Toys are not safe!

Exactly same toys are on sale at Temu, Amazon and Aliexpress. Joyous mind used even same photos as Temu website. Unfortunately I didn’t know that before I let my daughter to play with baby puzzle, wood chipped after 10 minutes, paint transferred too. Then I noticed that toys came in plain box, plastic wrap without producer info or CE certificate. I contact seller and she offered refund but wanted toys back. I was worry she will simply resell them so I refused and I contact trading standard. Seller insisted that toys have all certificates but all info should be on boxes and there was none, also waiting time for toys is long as with stuff arriving grom China. If you are ok with Temu toys buy cheaper directly from Temu as Joyous minds simply are selling same toys. If you don’t want to buy Temu toys don’t buy from Joyous minds.
EDIT: Joyous Minds tried unsuccessful to remove my review from Trustpilot and in their reply they said they give me some ref number from trading standard which I didn’t receive. I did contact myself trading standards.

8 de junho de 2024
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Resposta da Joyous Minds

Thank you for taking the time to leave your feedback. As the owner of Joyous Minds, I take all customer concerns seriously and aim to address them professionally. I’m sorry to hear about your experience with us.

You expressed concerns about our products and service, but our records reflect a different sequence of events. Contrary to your claims, it was Joyous Minds that contacted Trading Standards and provided you with a case reference on the email sent on 11 June. Additionally, we delivered your items within 11 days, which is within our stated delivery timeframe on the website.

Despite our efforts to address your concerns, including providing safety certificates and offering a refund for the faulty item, you chose to keep all products while requesting a full refund. Furthermore, communication ceased on your part after we provided the requested safety certificates.

Joyous Minds is committed to providing educational, safe, and affordable toys for children. Our products are carefully sourced from reputable manufacturers who provide safety certificates and comply with local standards. While similar items may be found on various platforms, we ensure that our toys meet stringent safety requirements. We strive to offer excellent customer service and ensure our toys meet all safety standards. We appreciate your feedback as it helps us to improve. Thank you.

Classificada 5 em 5 estrelas

So pleased with our order

So pleased with our order, and the toys are an absolute hit with our 12months old, definitely recommend

8 de junho de 2024
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Resposta da Joyous Minds

Thank you for your kind review, really happy to hear that your little one is enjoying the toys! ❤️

Classificada 5 em 5 estrelas

Brilliant customer service.

Brilliant customer service.

had an issue and spoke to Ying and it was sorted right away without fuss. will definitely be using them again

14 de maio de 2024
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Resposta da Joyous Minds

Thank you so much for your kind review! I truly appreciate your support for my small business and look forward to serving you again in the future!

Classificada 5 em 5 estrelas

Fantastic customer service

Joyous Minds always make sure to offer the best quality products and ensure customer satisfaction. This is a fantastic toy business and I would buy from them for my daughter and gifts to friends and family again and again. Thank you Ying 😊

7 de maio de 2024
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Resposta da Joyous Minds

Thank you so much for your review! Your support means a lot to my small business, and I truly appreciate having a repeat customer like you.

Classificada 5 em 5 estrelas

Wonderful service and beautiful toys

Wonderful service and beautiful toys. Arrived timeously and neatly packaged with a personalised note - what a lovely and thoughtful touch. Thank you Joyous Minds, will definitely be ordering again in the future.

11 de abril de 2024
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Resposta da Joyous Minds

Thank you so much for your kind review, Michelle. It means a lot for our small business, and we look forward to serving you again.

Classificada 5 em 5 estrelas

Joyous Minds - Positive Shopping Experience

I was initially impressed by the wide range of high quality Montessori toys for young children that Joyous Minds have to offer. Though there was a slight issue and delay with my order, Yina kept me up to date and informed at every stage of the process, brilliantly demonstrating the high quality, personalized service a small business can offer.

16 de março de 2024
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Resposta da Joyous Minds

Thank you very much for the kind review. Your support means the world to us, and we look forward to serving you again in the future.

Classificada 5 em 5 estrelas

Bought some gifts for a friend's…

Bought some gifts for a friend's newborn bb girl. I love how the items are well curated and categorized according to their age, this makes selecting gifts for so much easier and suitable. Delivery is prompt as well!

1 de fevereiro de 2024
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Resposta da Joyous Minds

Thank you so much for your kind review.

Classificada 5 em 5 estrelas

I recommend this site for…gifts for toddlers

I recommend this site for reasonably-priced products for engaging young minds. Orders are nicely packed and delivered promptly, which makes great gifts for friends and family too.

17 de janeiro de 2024
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Resposta da Joyous Minds

Thank you so much for your kind review

Classificada 5 em 5 estrelas

Excellent sensory book/board

We purchased a sensory book/board from here and its been very useful and fun for my little one. It helps develop her fine motor skills and lots of options including different fastenings and puzzles
All materials are stitched nicely and very good quality would deffo recommend. It's also very light so you can easily carry around to keep little ones occupied when travelling.
We also received a really nice beanie hat which my daughter loves.

15 de janeiro de 2024
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Resposta da Joyous Minds

Thank you so much for the lovely review 😊

Classificada 5 em 5 estrelas

Montessori wooden slide

I love the product. Very fast delivery and great customer service. I recommend this small business.

29 de novembro de 2023
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Resposta da Joyous Minds

Thank you for the kind review and for supporting our small business

Classificada 5 em 5 estrelas

Brilliant

Brilliant! Attentive personalised service and excellent communication.

8 de novembro de 2023
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Resposta da Joyous Minds

Thank you for the kind review

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