Juice UK Opiniões 227

Bought a 2m cable and noticed it was overheating a bit at the phone end. Then it started re-charging all by itself despite being plugged in. Then, the whole cable just crumbles at the charging end, I presume from the heat. Binned. Anker much more reliable and resilient, and dont heat up dangerously. Avoid.

I bought a juice cable from b&m... DO NOT WASTE YOUR MONEY ON THEM!! I payed £8 and it worked on a slow charge for a couple of days and now it doesn't work at all very disappointed😠

Joke of a company,don’t email you to confirm order,can’t track order,phone contact number says incorrect number,can’t get a email back either.
Ordered elsewhere on top of this order now.
Be sending back if it arrives.
Don’t use this company

I came here to leave a review to warn others of my experience. Based on the other reviews here; it is clear I am not alone. I purchased a Juice Power Bank to keep my devices charged during a routine power outage. I WFH so I needed to have access to a charge. The power bank worked fine initially. I used it on a handful of occasions that followed. I then went to use it over Christmas and it would not charge. I found troubleshooting instructions online and exhausted them all with no luck. I contacted Juice and explained the situation. They acknowledged in writing that the item is faulty but refused to help, as it was purchased outside of THEIR warranty period (1.5 years ago). They went on to claim that the item needs to be charged every 3 months and that this detail was included in their manual. I received the item in a clear plastic box with NO manual or instructions. The packaging itself advised nothing of the sort. This is not my first power bank. If I knew that the Juice power bank was going to require this level of maintenance just to remain operational; I wouldn't have purchased it. Likewise, if I knew what kind of reviews and reputation that this company had; I would have stayed well clear. I now have to open a case with the CCPC, as Juice are refusing to take responsibility, despite acknowledging the fault in writing; for this faulty item. It is clear, based on their many negative reviews; that this company are happy to supply merchandise that is not fit for purpose. Do not waste your time or money supporting this business and buy your item from a reputable, dependable supplier instead.

Complete rubbish. Bought juice USB C cable and lasted a mere 8 weeks and stopped working, I should have checked the reviews before, it is a complete waste of money
Never again. Steer away from Juice cable - very poor quality with premium price!!!

Over the last couple of years I’ve bought about three of their USB cables. They appear to be of good quality, well packaged and not cheap. All have failed. Wish I’d read the reviews before buying. Complete waste of money - never again!

I bought a 3 charge juice box 2 years ago which lasted for 18 months before it stopped working. I bought another and now it's full charge doesn't even charge my phone halfway and I've had it less than a year. Don't waste your money

Don't bother with these cables. I have been forced to buy several of these when shopping later at night in supermarkets. Juice cables come in attractive colours and are well packaged with security tags - they appear to be high quality and are premium priced. But, on each occasion, the cables have stopped working, typically a couple of weeks later. The longest one has lasted is about a month. Cheaper cables (bought from home discount stores such as B&M or Home Bargains) are a fraction of the price and have lasted far longer.

I bought 2 lightning cables for iPhones about 2 years ago and found them to be fine but then recently I’ve bought another 2 but after a few months they’ve both stopped working so won’t be buying juice products again. They’re not even the cheapest

My first powerbank was good but have since bought 2 which immediately failed to remain connected. Messaged Juice to seek advice and/or provide feedback. No response whatsoever. Thats not my idea of good customer service. Nor of consistent product quality

Juice UK quickly sorted my complaint about a faulty power-bank and replaced it promptly.
Thank you.

Bought a charger for my iPhone and iPad. It’s frazzled after less than 2 months and heats up whenever you try to charge something.

AVOID THIS COMPANY LIKE THE PLAQUE,SENDING OUT FAULTY WIRELESS CHARGERS THEN REFUSING TO CHANGE AWFUL CUSTOMER SERVICE,THE CHARGING PAD WASNT CHEAP EAITGER £70

25w Charger - what can go wrong?

Well, clearly a lot as this one went bang and then tried to overcharge a mobile phone.

When raising it with Juice Customer Service, they were about as useful as their charger.

Item poor quality, not fit for purpose, potentially even dangerous.

Would recommend looking elsewhere for your chargers and other equipment and avoid Juice.

Absolutely fantastic. Breathtaking product and service

These speakers are so bad that I think there is a conspiracy involving major supermarkets stocking them.

I listen to Audiobooks and my old speaker lost it's charge capability after a few years. I needed a speaker so I went to Tesco and got a Juice XL speaker. Firstly, the button to power it on and off needed the force of a trillion suns to operate. That was annoying but a couple of days later, the speaker made a connection sound every 10 seconds, you couldn't power it off, reset it or anything. It chimed relentlessly for 13 hours. The rage ensured that it was in pieces on the kitchen floor, the battery removed and the carcass sent to landfill. £40 gone.

So the following day I went to Asda, and all they had were Juice speakers. So knowing it was bad, I went for the £12 Juice Note. This is more frustrating even than before since it constantly behaves in weird ways. Undesired features include, constantly increasing the volume with no one pressing anything, randomly pausing and playing for absolutely no reason and now it disconnects and goes into an unsalvageable state. The Note has ended up dead at the same crime scene as it's older brother and will be arriving at landfill this Wednesday.

Anything is better than Juice Speakers. Never buy one and for the love of god, big supermarkets, stop stocking this total trash.

wireless charging pad, simply doesn't work at all on any phone that it's meant to be compatible with. Wish I'd read these reviews but as this brand is sold in all the major supermarkets I simply assumed it would be reasonable quality. 83% of customers can't all be wrong.

The worst customer service I’ve ever experienced. Bought 2 power banks for going on holiday at beginning of April. One was faulty. It took about 4 emails to get a return label to send it back. Had to manually fill out a card stating the problem to enclose with the product. Took to PO, barcode wouldn’t scan - invalid. Got in touch again, now I’ve to wait for a DPD pick up. I’ve told them to take the other one back too ( it’s unopened) Over a month this has taken, absolutely ridiculous and still no further forward.