Juice N Power Opiniões 

96
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Quick delivery, package came well wrapped and brand new. Not tested device yet. The downside is customer service never got back to me regarding the query about the discount code for new customers that... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Received my other two juices today. Just tried the water melon and omg it's so good full off flavour and spot on. Can't wait to try the apple one aswell don't think I be disappointed as all the other... Ver mais

Classificada 1 em 5 estrelas

Every order I make comes with either the wrong items or items missing which is a real shame because I can’t fault delivery or ease of ordering. I have just received my recent order and two of the fla... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordered 4 bottles of juice and one bottle had a hole in the bottom, leaked out the entire content. Emailed and received a personal phone call from Juice n Power. They were very apologetic and offe... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Grossista

Escrito pela empresa

Our commitment to your health is at the heart of our business. Juice n power formulates and manufactures a range of natural colourings and flavourings for the vapological industry


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

96 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(96)

6 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Didn't have the items that I ordered and refusing refund

Didn't have the items that I ordered. And refusing to acknowledge a refund. I have asked multiple times for a refund but they just keep trying to get me to choose items that I don't want. don't use this place they are scammers.

1 de maio de 2026
Opinião espontânea
logótipo da Juice N Power

Resposta da Juice N Power

Hi Samuel,

We’re sorry to hear about your experience. As per our records, our team has already been in contact with you and the issue has now been resolved accordingly.

We always aim to help our customers in the best possible way, especially in situations where certain items become unavailable, and we apologise for any inconvenience caused during the process.

If there is anything further we can assist you with, please feel free to contact us directly at sales@juicenpower.com or call us on +44 1772 305000, and our team will be happy to help.

Kind regards,
Juice N Power

Classificada 1 em 5 estrelas

EXPIRED VAPE LIQUID

Ordered 5 vapes 1 of these being free, 3 of them were out of date and with both of the others due to go out of date.
But these were out of date for over a year
1 year and 5 months. They expired on 04/24
I’ve tried emailing and contacting and nothing. Upon reading reviews seems it’s something they do often so I will be escalating this to trading standards as it’s not right.

11 de setembro de 2025
Opinião espontânea
logótipo da Juice N Power

Resposta da Juice N Power

Hi,

We’re sorry for the inconvenience caused with this order. As per our records, this issue was already reviewed and resolved with the customer at the time.

Since then, we have also improved our stock monitoring and product checking processes to help prevent situations like this from happening again.

If there is anything further we can assist with, please feel free to contact us at sales@juicenpower.com or call +44 1772 305000.

Kind regards,
Juice N Power

Classificada 3 em 5 estrelas

Pay for 24 hour delivery and never get…

Pay for 24 hour delivery and never get it on time. This time there is a problem with my parcel still waiting on an update

30 de junho de 2025
logótipo da Juice N Power

Resposta da Juice N Power

Hi,

We’re sorry to hear about the delay with your delivery and understand how frustrating that can be, especially when paying for a faster service.

Unfortunately, courier delays and tracking issues can occasionally happen while parcels are in transit, although this is never the experience we want for our customers. We appreciate your patience while the issue was being looked into and hope everything was sorted for you shortly after.

If you ever need any further assistance, please feel free to contact us at sales@juicenpower.com or call +44 1772 305000.

Kind regards,
Juice N Power

Classificada 1 em 5 estrelas

Still waiting

Specific item ordered. After a few days, informed it wasn't available and was offered an alternative. Begrudgingly accepted, and I'm sitting here waiting, and waiting....
Given that it was paid for shipping this has crossed the line of acceptability. Still no products to review!

21 de junho de 2025
logótipo da Juice N Power

Resposta da Juice N Power

Hi,

We’re sorry for the frustration caused with this order. Unfortunately, the originally ordered item became unavailable after purchase, and we understand the inconvenience caused by the delay while arranging an alternative.

We appreciate your patience during the process and apologise that the delivery experience did not meet expectations, especially with paid shipping involved. We hope the matter was sorted shortly after and that you received your order successfully.

If there is anything further we can help with, please contact us at sales@juicenpower.com or call +44 1772 305000.

Kind regards,
Juice N Power

Classificada 1 em 5 estrelas

Do not buy from here.I have received…

Do not buy from here.I have received expired vapes

3 de março de 2025
logótipo da Juice N Power

Resposta da Juice N Power

Hi,

We’re sorry to hear you were unhappy with your order experience.

Product dating can sometimes vary between manufacturers and batches, especially across different vape brands, however we always aim to ensure products supplied are suitable for use and any concerns raised are properly looked into by our support team.

This review is from some time ago, and since then we have continued improving our stock handling and customer support processes to provide a better overall experience for our customers.

If you would still like us to review anything further, please contact us at sales@juicenpower.com or call +44 1772 305000.

Kind regards,
Juice N Power

Classificada 1 em 5 estrelas

I received the wrong vapes

I received the wrong vapes and I have contacted them multiple times to get them to replace them and they are now ignoring me. I will be going through my bank to get a refund by the end of the week.

26 de janeiro de 2025
logótipo da Juice N Power

Resposta da Juice N Power

Hi,

We’re sorry to hear you were unhappy with your experience. Occasionally, order issues can happen during the packing process, and we always aim to resolve these matters as quickly as possible through our support team.

We understand how frustrating this situation must have been and apologise for any delay in communication at the time. This review is from some time ago, and we have since continued improving both our order checking and customer support processes.

If there is anything still unresolved, please feel free to contact us at sales@juicenpower.com or call +44 1772 305000 and we will be happy to assist further.

Kind regards,
Juice N Power

Classificada 5 em 5 estrelas

I have received my parcel today Oder…

edit: after the the mess up with the order, i was contacted by one of the juice n power team by the phone who was very apologetic and was right on top of the problem, he got me my liquids sent the next day and threw in a few to say sorry , couldnt ask for better customer service , tbh the best customer service iv had in a LONG!! while , quick to respond (remember they dont work weekends) so they responded the next working day , which is pretty amazing in my opinion, and everything was fully resolved by today 04/02/2025 , so thats a problem to problem solved in 3 days!! thats amazing , i will be recommending juice n power to firends :) thank you

I have received my parcel today Oder number 17810 , and I am missing 2 vape liquids and have non of the coils I have paid for , what do we do from here as I needed them and now i have ran out I will have to buy them from else where unless this can be resolved very quickly ?

1 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Arrived 24hrs after ordering

Arrived 24hrs after ordering. All came as described and the choice of flavours. The vapes I ordered are so easy to assemble and the flavours are spot on until they completely run out

17 de dezembro de 2024

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