Very good online-shop. A big choice of toys,good prices and very fast delivery. I ordered to Norway and that comes earlier that planned . Also i was surprised because they put small gift additionally... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I was a bit hesitant to initially order from Jump Ichiban but they managed to positively surprise me with excellent customer care with their good quality and authentic products. Of course the prod... Ver mais
Die bestellten Figuren wurden zügig verschickt, kamen in einwandfreiem Zustand an und waren sorgfältig verpackt. Auch die Qualität der Figuren hat meine Erwartungen voll erfüllt, sie sehen großartig a... Ver mais
Acheteur dans cet boutique depuis Janvier jamais déçu expédition des colis rapide support très réactif en mp sur Instagram. Généreux en goodies . Site internet nickel très simple système de points... Ver mais
Informações sobre a empresa
Escrito pela empresa
Welcome on Jump-Ichiban the best Japanese market. Look no further, the best market from the Land of the Rising Sun is here. Find your official Japanese news for all your figurines, playing cards, manga, and video games.
Informações de contacto
5-31-3 Hirai, Edogawa-ku, 1320035, Tokyo, Japão
- info@jumpichiban.com
- jumpichiban.com
Respondeu a 80% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very good online-shop
Very good online-shop. A big choice of toys,good prices and very fast delivery. I ordered to Norway and that comes earlier that planned . Also i was surprised because they put small gift additionally to my order with AOT toys😁
Authentic Products and Great Customer Service
I was a bit hesitant to initially order from Jump Ichiban but they managed to positively surprise me with excellent customer care with their good quality and authentic products.
Of course the product was very well packaged and delivered. Due to some delays with international shipment (not because of Jump Ichiban), my order was delayed but the customer support team provided me with prompt updates and did their best to deliver the products as soon as possible. I was blown away by the attention and care. Highly recommended!!
Leider ist ein Paket nicht angekommen
Leider ist ein Paket nicht angekommen. Erstmal halb so wild. Doch obwohl Hermes und Fedex den Verlust bestätigen, seit Tagen keine Rückmeldung. Habe den Fall dann Paypal gemeldet. Jetzt wurden alle anderen Bestellungen auch storniert anstatt mir endlich zu helfen und mir meine Bestellung zu liefern. Absolut zuvorkommend dieser Support.

Resposta da Jump-ichiban
Very happy! Genuine service
Genuinely good customer service, they responded and provided assistance where it was possible, and provided explanations for when it was not. The products arrived sealed and protected by bubble wrap.
Jsem nadšen
Jsem nadšen, rychlost, kvalita produktů, zabalení, komunikace. Vynikající obchod. Doporučuji.
Beste Erfahrung mit Shops aus Japan
Alles gut. Hab meine Figur innerhalb 3 Wochen bekommen. Klare Ansagen, gut verpackt und der Support antwortet auch zügig.
Dafür, dass es aus Japan direkt kommt geht's vergleichbar schnell.
First time buyer, very happy!
Made a large order of figures from the UK, items were shipped via FedEx which took just over two weeks to arrive.
Updates were prompt and the items were exact as described, each item was packed carefully which made the unboxing experience even better!
The only snag is the delivery cost, but this is expected as it covers delivery & customs. I selected the option for package insurance just in case.
Thank you JumpIchiban, I will definitely order more in the future.
P.S thank you for the little extra goodies in the delivery, much appreciated!
SUUUUPEEERRR THANKS JUMP-ICHIBAN!
SUUUUPEEERRR THANKS JUMP-ICHIBAN!! NICE SERVICE AND ATENTION. I RECOMEND JUMP-ICHIBAN 😄✊🏻 HE OBTENIDO CARTAS DE JJK Y UN CD SUPER 🆒 🔝🌟
Vorsicht vor dieser Seite.
Vorsicht vor dieser Seite.
Ich habe für 450€ bestellt und das paket wurde nicht zugestellt sondern einfach ins Treppenhaus gelegt und dadurch war es nicht mehr da.
Jump ichiban weigert sich eine Nachverfolgung zu beauftragen oder das geld zu erstatten
My experience with Jump-Ichiban.
I always wanted to start a collection of figures from my favourite series Bleach. And I came across Jump-ichiban and found out that they have the collection I needed the most. At first I was not sure about it but I gave them a chance anyways. After 5 days I received the order which was super fast shipping compared to where I am from. The Figure I wanted was legit. They care about their products because my package came packed very securely with bubble wrappers and well sealed as well. With my order they send me a small gift which is related to the series as well and I thought it was nice gesture from them. Before I end this review I would like to mention about their amazing support team. I had an issue where my figure did not fit the support piece which would keep it standing. I wrote about this issue to Jump-ichiban and the responses was so quick from their side. I found out it was a common issue with figure and I mentioned it to them, but they still reached out to me saying they would like to solve this issue. And they offered me a code where I can use it for my future purchases. Everything about Jump-ichiban is excellent when it comes to product quality, pricing, well packed boxes, fast shipping and a amazing support team. I would recommend for anyone doubting on Jump-ichiban to buy from them and you will not regret it. I will be purchasing from them in the future as well.
Legit Japanese exporter with incredible customer support
If you're a serious collector looking for authentic Japan-exclusive gear, Jump Ichiban is as legit as it gets. I recently picked up the Final Fantasy VII Remake x Avirex collaboration (Aerith shirt and Avalanche cap), and the experience was top-tier. When there was a snag in the shipping information, Jump Ichiban’s support team was incredibly responsive. They provided the exact manufacturer details FedEx needed within 24 hours, and the package was released immediately after. Everything arrived expertly packed and in mint condition. Highly recommended for high-end streetwear and FFVII fans!
Supreme customer service
Amazing selection of products, from Japan exclusives to items not yet available in western countries they have just about anything and everything one could want from their favorite series. Upon having an issue with something I ordered the support team quickly and swiftly reached out to assist me and offer what they were capable of doing given the circumstances. I failed to read the fine print and wasn’t able to receive a refund but they didn’t hesitate to offer support and offered me a decent discount for my next purchase and even threw in some free goodies for me. Their care and attention to the matter exceeded any efforts I’ve received from any other company when buying foreign products. I’ve already placed my second order with Jump Ichiban and can’t wait for my products to arrive. If I could offer 6 stars instead of 5 I would!
Factory Sealed & Lightning-Fast Shipping
Everything arrived exactly as described. Factory sealed, perfectly protected, and shipped super fast. Highly recommended, and I’m already looking forward to my next purchase!
Plus de 2 mois et toujours pas livrée
Commande n*16791 passée le 1er décembre... nous sommes le 07 février et toujours rien.
Quand on vend un produit, on s'assure d'avoir stock, surtout à l'approche de noel !!
Je me suis dit "bon, ce n'est pas grave, l'anniversaire de mon fils est en janvier, ce sera son cadeau". Sauf que, même là, ils n'ont pas pu respecter l'engagement.
Actuellement, aucun geste commercial ne m'a été proposé et je n'ai toujours aucune idée de quand je vais recevoir ma commande de plus de 200euros !!!
C'est la 1ere et ce sera la dernière fois que je commanderai sur ce site.

Resposta da Jump-ichiban
Thanks to the store…
Thanks to the store I was able to have the CD of my hero academy! I hadn't been able to get it so I'm very happy with my purchase and I recommend it 100%
It was a very fast shipment and also very well wrapped and cared for, everything in perfect condition.
I will buy again without a doubt.
Fast shipping and adorable plushies
I ordered from Jump-ichiban in December, and the delivery was amazingly fast. It arrived within a day or two of shipping.
This was my first time purchasing plushies, and I was a little worried because plush faces can sometimes vary even with the same design. But every single one turned out super cute!
I’m really happy with the purchase and would definitely recommend this shop.
Amazing service
Came fast, package was in great condition, had no problems with the delivery
I love this site so much
They update you about your package before and after being shipped. They also package the the box real well so nothing inside brakes during transport. I recommend this site over all else UwU
Excellent experience
I’m really happy with my order. The package arrived in under 10 days and was packed really well, so everything was perfectly safe. They even included a small gift, which was a really nice surprise. The Deku figure looks amazing and I can’t wait to pose it. Overall, 10/10 experience. I’ll definitely be ordering from here again.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







