Never had a car policy like this before,its refreshing! Jurny app is pretty easy to navigate and if you get stuck there are real people on the end of the telephone ,not chat bots! Very helpful people... Ver mais
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Leia as opiniões dos outros
Becky delivered excellent customer service. She was really helpful, kind and polite. She managed to sort out my issues with all my documents efficiently!
A empresa respondeu
Very convenient for low mileage users. I really feel comfortable as my this car mileage is very low. Very accurate mileage calculator, online app is very easy to use. Customer service respon... Ver mais
A empresa respondeu
Ist time using pay per mile insurance..was easy to set up..logging onto app was great and easy to navigate..easy to find info..so gutted that after two yrs they cannot renew me..thank u so much Jurny... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre JURNY
Escrito pela empresa
DRIVE LESS, PAY LESS!
Get a quote here visit our websiteOnly pay for insurance per mile, plus a small monthly fee to cover your car while it’s parked. Just pay as you go.
At purchase pay your first month’s fee, plus £25 into your pre-paid account to pay for the miles you drive, and a £112.50 set up fee.
We send you a JURNYmeter in the post to measure the miles you drive. No driver score, interventions or curfew.
Use your JURNY dashboard to manage your policy. No need to wait in call queues!
Informações de contacto
Prospect House, Prospect Road, B62 8DU, Halesowen, Reino Unido
- help@jurny.co.uk
- jurny.co.uk
4,1
Bom
525 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
It keeps us in control to use the car…
It keeps us in control to use the car and create a habit of walking for shorter distance :) Walking gives us the health benefit and pay per mile helps us to save money :)
13 de junho de 2023
Resposta da JURNY
Hi Raghavender,
Thanks for sharing your positive feedback and leaving is this excellent 5 star review!
We are happy you feel more in control whilst using JURNY.
If there is anything else that we can do to help you, please let us know.
Thanks,
The JURNY Team.
Excellent affordable service
12 de junho de 2023
Resposta da JURNY
Hi David,
Thank you for taking the time to leave is this excellent 5 star review!
We are happy you are finding JURNY an affordable service.
If there is anything else that we can do to help you, please let us know.
Thanks,
The JURNY Team.
I have just insured with jurny
I have just insured with jurny. So it's difficult to make a informed judgement. The treatment I had sofar is four ⭐
11 de junho de 2023
Resposta da JURNY
Hi Mohamad,
Thanks for taking the time to leave us this review.
Please let us know what we can do going forward to make sure you have a 5-star experience with JURNY.
If there is anything we can help you with, please get in touch at help@jurny.co.uk.
Thanks,
The JURNY Team.
Best experience ever you top-up once…
Best experience ever you top-up once you drive so good and vey convenient to people who don’t drive much so happy and already I asked some of my friends to switch to Jurny.co.uk
3 de junho de 2023
Resposta da JURNY
Hi Zhor,
Thanks for taking the time to leave JURNY this great 5 star review!
We are pleased to see you are having a good exerience and have recommended us to your friends.
If there is anything else that we can do to help you, please let us know.
Thanks,
The JURNY Team.
Customer service but still l cannot…
Customer service but still l cannot access the app
1 de junho de 2023
Resposta da JURNY
Hi Edith,
Thanks for taking the time to to leave us a review.
We have sent you an email to gather more information and help you access the JURNY App.
If there is anything else that we can do to help you, please let us know.
Thanks,
The JURNY Team.
All Done i heepy But is expensive For…
All Done i heepy But is expensive For millage price For Milage is very very expensive
5 de junho de 2023
Overall very helpful
6 de junho de 2023
Resposta da JURNY
Hi Harpreetkaur,
Thanks for taking the time to leave us a 5 star review! We love to see great feedback and know that we are being helpful.
If there is anything else that we can do to help you, please let us know.
Thanks,
The JURNY Team.
Can’t use my car for full week because…
Can you set my account to 2500 miles a year. Thanks
3 de junho de 2023
Resposta da JURNY
Hi Papyposo,
Thank you for your feedback.
The way JURNY works is that, in addition to a small monthly fee, you pay for the miles you drive at your quoted rate per mile. The mileage estimate your provide at point of quote is only there to estimate what the policy will cost you as your quoted rate per mile if you drive that mileage. If you drive less you pay less, and if you drive more you pay more. There is no specific miles that your policy is set to. How many miles you actually drive is up to you.
I hope this explains things a bit more but please let us know if there is anything else we can help with to make sure you have a 5-star experience with JURNY.
Thanks
The JURNY Team
The peace of mind
The peace of mind
This has improved my well-being and made me happier
Thank you
Alex
4 de junho de 2023
Resposta da JURNY
Hi Alex,
Thanks for taking the time to leave us a 5 star review! We love to see great feedback and know that we are making customers happy.
If there is anything else that we can do to help you, please let us know.
Thanks,
The JURNY Team.
For one the insurance is perfect for me…
For one the insurance is perfect for me as i dont do to many miles per year so i save around £200. two the dashboard is great for keeping an eye on where and when i drive my car. and last the staff at the call centre are so helpful if you have any problems. This is why i give it 5 stars.
30 de maio de 2023
Resposta da JURNY
Hi Mark,
Thanks for taking the time to leave us a 5 star review! We are really happy that JURNY works so well for you and has enabled you to save money.
If there is anything else that we can do to help you, please let us know.
Thanks,
The JURNY Team.
Great service
16 de maio de 2023
Resposta da JURNY
Hi Al,
Thanks for taking the time to leave us a 5 star review! We are happy you have received great customer service.
If there is anything else that we can do to help you, please let us know.
Thanks,
The JURNY Team.
I’ve been charged a ridiculous amount…
I’ve been charged a ridiculous amount for insurance I drive 3 miles a day fitted box and been charged £15 aWEEK that £60 per month I choose you fitted box as insure on use you have over charged me I use my car 4 miles a day
26 de dezembro de 2022
Resposta da JURNY
Hi Lucy,
Thank you for your feedback and we are sorry that you are unhappy on this occassion.
The way JURNY works is that, in addition to a small monthly fee, you pay for the miles you drive at your quoted rate per mile. We would never charge you more per mile. Before you purchased the policy, we gave you an annual cost estimate based on how many miles you said you would drive. If you drive less than that over the year then you pay less, but if you drive more than you said you would then you would pay more. You cost per mile remains the same though unless you make any changes to your policy. You also paid a £100 set up fee, which will be refunded to you after 6 months of being on the policy.
We have reviewed your policy and can see that, in less than 6 months you have already driven more miles than you estimated for 12 months.
Our customer service team have attempted to contact you via phone and email to discuss this further. If you would like to speak to someone then please do give us a call on the number provided in the email sent to you.
I hope this explains things a bit more but please let us know if there is anything else we can help with,
Thanks
The JURNY Team
Great customer service and open and…
Great customer service and open and honest business
15 de maio de 2023
Resposta da JURNY
Hi Al,
Thanks for taking the time to leave us a 5 star review!
We love to see great feedback and are happy you have recieved great customer service.
If there is anything else that we can do to help you, please let us know.
Thanks,
The JURNY Team.
Easy to set up and use
Easy to set up and use. Very good service so far. Dashboard could be better. Its not easy to navigate make sense of.
12 de maio de 2023
Resposta da JURNY
Hi Janson,
Thanks for taking the time to leave us this great 5 star review!
We are happy to hear you have recieved good service and found everything easy to set up.
We will take your comments onboard as these help us improve.
If there is anything else that we can do to help you, please let us know.
Thanks,
The JURNY Team.
Fantastic
This Insurance is actually amazing for people like myself that don't do loads of miles. Other insurance companies take huge chunks of money for nothing.... not with Jurny. Couldn't recommend it enough ⭐️⭐️⭐️
18 de maio de 2023
Resposta da JURNY
Hi Lisa,
Thank you for taking the time to leave is this Excellent 5 star review!
We are happy to hear you would recommend JURNY.
If there is anything else that we can do to help you, please let us know.
Thanks,
The JURNY Team
Very pleased with my experience and…
Very pleased with my experience and policy thank you very much
17 de maio de 2023
Resposta da JURNY
Hi Wendy,
Thanks for taking the time to leave us this brilliant review.
We are happy you are pleased with the experience so far.
If there is anything else that we can do to help you, please let us know.
Thanks,
The JURNY Team.
My whole experience…
My whole experience has been great and I do recommend them. The promptness and professional help is outstanding.
The cost for the insurance is well priced for low mileage user's like myself. I have gained huge savings.
Definitely recommend Jurny.
17 de maio de 2023
Resposta da JURNY
Hi Neil,
Thank you for taking the time to leave is this excellent 5 star review!
We are happy to see you would recommend JURNY.
If there is anything else that we can do to help you, please let us know.
Thanks,
The JURNY Team.
Easy to set up policy
Easy to set up policy. great customer service can actually get through to someone on the phone if required. If your someone who does limited milage then jurny is a no-brainer
13 de maio de 2023
Resposta da JURNY
Hi Steven,
Thank you for taking the time to leave us a review.
We are pleased you found the policy easy to set up and have experienced great customer service.
If there is anything else that we can do to help you, please let us know.
Thanks,
The JURNY Team.
As a low mileage driver,i found this…
As a low mileage driver,i found this way of paying for my
Insurance absolutely fantastic.very easy to top up.great customer service,very easy to set up.well done jurny keep
Up the good work.
18 de março de 2023
Opinião espontânea
Resposta da JURNY
Hi Michael,
Thank you for leaving this excellent 5-star review!
We are happy you have experienced great customer service and are enjoying the JURNY product.
If there is anything else that we can do to help you, please let us know.
Thanks,
The JURNY Team.
It's easy to set up
It's easy to set up, very friendly staff on the customer services and great for people who don't drive lots of miles
2 de maio de 2023
Resposta da JURNY
Hi Stefan,
Thanks for taking the time to leave us this excellent 5 star review!
We are happy to hear you found JURNY easy to set up and have experienced great customer service.
If there is anything else that we can do to help you, please let us know.
Thanks,
The JURNY Team.
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