Daryl was very helpful at talking me through the different options available and answered any questions I needed to ask Exceptional customer service and has given me peace of mind for the whole... Ver mais
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Leia as opiniões dos outros
Excellent customer service so far! The team has been helpful and proactive in contacting us to assist with setting up the essential services for our new home. We really appreciate their support and th... Ver mais
A empresa respondeu
Tom from Just Move helped me with the switch of house utilities a week before I moved. He was incredibly knowledgeable about the energy tariffs available for me in my new home and very patient when I... Ver mais
A empresa respondeu
Andy was extremely personable, professional and helpful. I felt rather scared and anxious approaching this call as there were many complex issues that I’ve not had to deal with before. I am going thro... Ver mais
A empresa respondeu
Informações sobre a empresa
- Empresa de serviços públicos de habitação
- também em
- Companhia de seguros de habitação
- Fornecedor de energia
- Serviço de hospedagem web
- Site de comparação de preços
- Transporte e armazenamento de móveis
Escrito pela empresa
Just Move In is the Home Move Platform. Our mission is to simplify the way people move home by streamlining dozens of essential services into one interaction. From council tax and broadband, to removals and energy, we're here to save people time, hassle, and money, We also provide Utilities and Void Energy Management to hundreds of property partners, saving them hundreds of hours each year.
Informações de contacto
The Echo, 18 Albert Road, BH1 1BZ, Bournemouth, Reino Unido
- 01202 022 448
- move@justmovein.com
- justmovein.com
4,9
Excelente
4 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 61% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy and professional
Pleasantly surprised at how easy the process was. No catch, everything set up in minutes, no additional fees, friendly & knowledgeable agent. Will very happily use again.
23 de setembro de 2026
Opinião espontânea
Resposta da Just Move In
Dear Patrick,
Thank you for such kind feedback. We are pleased to hear that the process was pleasantly straightforward, with everything set up in minutes and a friendly, knowledgeable agent on hand throughout, all with no hidden catches or additional fees.
Should there be anything further we can help with, please do not hesitate to get in touch.
Kind regards,
Caitlin
Reuel Ebowemen
Reuel Ebowemen - this guy was amazing answered all questions, and helped hugely in the move. Will definitely recommend
24 de setembro de 2026
Opinião espontânea
Resposta da Just Move In
Dear Mukitul,
Thank you for such kind feedback. We are pleased to hear that Reuel was amazing, answering all of your questions and helping hugely with your move.
I will be sure to pass your kind comments on to Reuel, as it will mean a great deal to him to know his help was so well received. Thank you for the recommendation, and please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Moving in?
Moving can be a stressful and time-consuming process, especially when setting up everything you need in a new home. I was not expecting a call, but I am very grateful that they contacted me.
They helped me with everything I needed to do and explained the process clearly. Thanks to Raeeda, I was able to complete everything in under an hour. She was extremely helpful, professional, and knowledgeable, and explained everything I needed to know.
Amazing service
I highly recommend it!
23 de setembro de 2026
Opinião espontânea
Resposta da Just Move In
Dear Codreanu,
Thank you for such a thoughtful review. We are delighted to hear that Raeeda helped you complete everything needed for your new home in under an hour, with her extremely helpful, professional and knowledgeable approach making the whole process clear from start to finish, even though the call itself was unexpected.
I will be sure to pass your kind comments on to Raeeda, as it will mean a great deal to her to know her help was so well received. Thank you for the recommendation, and please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Lyndon was really great and made sure I…
Lyndon was really great and made sure I was informed on everything
22 de setembro de 2026
Opinião espontânea
Resposta da Just Move In
Hi Peter,
Thank you for taking the time to share your feedback. We’re really pleased to hear that Lyndon was so helpful and made sure you were kept informed throughout the process.
Clear information can make a big difference when there’s already plenty to organise around a move, so it’s great to know that Lyndon helped you feel well supported. We’ll be sure to pass your kind words on to him.
Kind regards,
LJ
Really helpful and patient with us
Really helpful and patient with us. Thank you
22 de setembro de 2026
Opinião espontânea
Resposta da Just Move In
Hi Cameron,
Thank you for taking the time to share your feedback. We’re pleased to hear that you found our team really helpful and patient throughout your experience.
We know that moving can involve plenty of questions and things to organise, so it’s great to know that you felt supported along the way. We really appreciate you taking the time to leave us a review.
Kind regards,
LJ
Resposta da Just Move In
Hi there,
Thank you for taking the time to leave us a review. We’re really pleased to hear that you found our service friendly, patient and helpful.
We appreciate you sharing your feedback with us. It’s great to know that our team made a positive impression and provided the support you needed.
Kind regards,
LJ
Really helpful
Lyndon was extremely clear in presenting the various options to proceed with settling in the new flat.
10 de setembro de 2026
Opinião espontânea
Resposta da Just Move In
Hi Francesca,
Thank you for taking the time to share your feedback. We’re pleased to hear that Lyndon explained the different options clearly and helped you understand what was available as you settled into your new flat.
Moving into a new home can involve plenty to organise, so it’s great to know that Lyndon’s guidance made things feel more straightforward. We’ll be sure to pass your kind comments on to him.
Kind regards,
LJ
They do not always have authority
This company exerts authority that it does not have in order to derive a commission and/or a referral fee in setting up new customers. Our long standing utility accounts in joint names where closed by Just Move In and then reopened in a single name clearly to ear a quid. STAY WELL AWAY FROM THESE SHARKS.
17 de setembro de 2026
Opinião espontânea
Received excellent customer service…
Received excellent customer service from Ray
21 de setembro de 2026
Opinião espontânea
Resposta da Just Move In
Hi Susan,
Thank you for taking the time to share your feedback. We’re delighted to hear that you received excellent customer service from Ray and that he was able to make a positive difference to your experience.
We really appreciate you taking the time to recognise Ray’s support. We’ll be sure to pass your kind words on to him.
Kind regards,
LJ
Great experience Spoke to a fantastic lady about all the…
Spoke to a fantastic lady about all the set ups that I have to do. She took her time in explaining everything I needed to know and answered all of my questions with knowledge.
Nothing was any bother for her.
A very nice experience
21 de setembro de 2026
Opinião espontânea
Resposta da Just Move In
Hi Martin,
Thank you for taking the time to share your experience. We’re delighted to hear that our team member took the time to explain everything clearly, answer all your questions and make sure you had all the information you needed.
It’s lovely to know that you felt comfortable asking questions and that nothing felt like too much trouble. We’re really pleased that you had such a positive experience and appreciate you taking the time to let us know.
Kind regards,
LJ
Lyndon was really helpful, definitely recommend this company
I definitely recommend them, best for when moving homes and there are lots of things to sort when moving which makes the process really difficult. I was in a call with Lyndon and he was extremely helpful and patient, answering all the questions I had, all the concerns I had.
Thank you
18 de setembro de 2026
Opinião espontânea
Resposta da Just Move In
Hi Sayed,
Thank you for taking the time to share such thoughtful feedback. We’re really pleased to hear that Lyndon was so helpful and patient, taking the time to answer all your questions and address your concerns throughout the call.
Moving home can involve a lot to organise, so it’s great to know that Lyndon helped make the process feel a little more manageable for you. We really appreciate your recommendation and will be sure to pass your kind words on to Lyndon.
Kind regards,
LJ
Very polite and patient
18 de setembro de 2026
Opinião espontânea
Resposta da Just Move In
Hi Richard,
Thank you for taking the time to leave us a review. We’re pleased to hear that you found our service polite and patient, and that you felt well supported throughout your experience.
We really appreciate you sharing your feedback with us. It’s great to know that our approach made a positive impression.
Kind regards,
LJ
Ray was very helpful and informative.
Ray was very helpful and informative.
As someone who has never done this before it was needed!
17 de setembro de 2026
Opinião espontânea
Resposta da Just Move In
Dear Dave,
Thank you for your kind feedback. We are pleased to hear that Ray was very helpful and informative, and that this made all the difference as someone going through the process for the first time.
I will be sure to pass your kind comments on to Ray, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Very friendly and efficient service…
Very friendly and efficient service that was very straightforward and helpful
16 de setembro de 2026
Opinião espontânea
Resposta da Just Move In
Dear Henry,
Thank you for your kind feedback. We are pleased to hear that you found the service friendly and efficient, as well as straightforward and helpful throughout.
Should there be anything further we can help with, please do not hesitate to get in touch.
Kind regards,
Caitlin
The service was great
The service was great. Lyndon was very helpful in explaining every detail and summarizing the most important points of the packages which helped me choose easily.
16 de setembro de 2026
Opinião espontânea
Resposta da Just Move In
Dear Abdulrahman,
Thank you for your kind feedback. We are pleased to hear that the service was great, and that Lyndon was very helpful in explaining every detail and summarising the most important points of the packages, which made your decision that much easier.
I will be sure to pass your kind comments on to Lyndon, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
I was pleasantly surprised with Just…
I was pleasantly surprised with Just Move In services. This is very helpful service and stress free. I preferred to do it over the phone with my adviser Phill Murphy who was able to advise me on best offers and providers and who did everything for me quickly and efficiently. He was very proffesional, knowledgable, efficient and cheerful. I received summary email from Phill about my accounts and bill transfer with detailed instructions on what is next . Great service.Thank you Phill. Best wishes. DK.
16 de setembro de 2026
Opinião espontânea
Resposta da Just Move In
Dear DK,
Thank you for such a detailed and generous review. We are delighted to hear that Just Move In's services were a pleasant surprise, and that Phillip advised you on the best offers and providers while handling everything quickly and efficiently over the phone. It is also great to know the follow-up summary email with detailed instructions helped make the next steps clear.
I will be sure to pass your kind comments on to Phillip, as it will mean a great deal to him to know his professionalism and cheerfulness were so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Lyndon Beadle was fantastic throughout…
Lyndon Beadle was fantastic throughout my move planning. He guided me every step of the way and helped find the services I needed for my new home, making the whole process simple and stress-free.
16 de setembro de 2026
Opinião espontânea
Resposta da Just Move In
Dear Ahmed,
Thank you for such kind feedback. We are pleased to hear that Lyndon was fantastic throughout your move planning, guiding you every step of the way and helping find the services you needed to make the whole process feel simple and stress-free.
I will be sure to pass your kind comments on to Lyndon, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Very efficient and helpful.
16 de setembro de 2026
Opinião espontânea
Resposta da Just Move In
Dear William,
Thank you for your feedback. We are pleased to hear that you found the service both efficient and helpful.
Should there be anything further we can help with, please do not hesitate to get in touch.
Kind regards,
Caitlin
It is a scam
It is a scam. I was sent a link to their website by the estate agent who processed my new rental contract. I did not understand immediately that it was a separate company whose services are not needed for me. By that time, I had given my phone and address. They started calling me, insisting that I ordered some services from them, even when I repeatedly said that I did not. They also insisted that I have to talk to them and answer their questions, though I explicitely said that I did not want to share any personal informaiton with them. They said that I already did, so I am somehow obliged to be pestered by them. It is a scam. Be careful.
16 de setembro de 2026
Opinião espontânea
Tom was great
Tom was great, really helpful throughout the process
15 de setembro de 2026
Opinião espontânea
Resposta da Just Move In
Hi Cameron,
Thank you for taking the time to leave us a review. We’re pleased to hear that Tom was so helpful throughout the process and made things easier for you.
It’s great to know that you had such a positive experience with Tom. We’ll be sure to pass your kind feedback on to him.
Kind regards,
LJ
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