Just Move In Opiniões 

3980
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Daryl was very helpful at talking me through the different options available and answered any questions I needed to ask Exceptional customer service and has given me peace of mind for the whole... Ver mais

Classificada 5 em 5 estrelas

Excellent customer service so far! The team has been helpful and proactive in contacting us to assist with setting up the essential services for our new home. We really appreciate their support and th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Tom from Just Move helped me with the switch of house utilities a week before I moved. He was incredibly knowledgeable about the energy tariffs available for me in my new home and very patient when I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Andy was extremely personable, professional and helpful. I felt rather scared and anxious approaching this call as there were many complex issues that I’ve not had to deal with before. I am going thro... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de serviços públicos de habitação
  2. também em
  3. Companhia de seguros de habitação
  4. Fornecedor de energia
  5. Serviço de hospedagem web
  6. Site de comparação de preços
  7. Transporte e armazenamento de móveis

Escrito pela empresa

Just Move In is the Home Move Platform. Our mission is to simplify the way people move home by streamlining dozens of essential services into one interaction. From council tax and broadband, to removals and energy, we're here to save people time, hassle, and money, We also provide Utilities and Void Energy Management to hundreds of property partners, saving them hundreds of hours each year.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 61% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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4,9

Todas as opiniões

(3980)

791 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Tom was great

Tom was great, really helpful throughout the process

15 de setembro de 2026
Opinião espontânea
logótipo da Just Move In

Resposta da Just Move In

Hi Cameron,

Thank you for taking the time to leave us a review. We’re pleased to hear that Tom was so helpful throughout the process and made things easier for you.

It’s great to know that you had such a positive experience with Tom. We’ll be sure to pass your kind feedback on to him.

Kind regards,
LJ

Classificada 5 em 5 estrelas

Spoke with Tom today who was very…

Spoke with Tom today who was very helpful and knowledgeable. He totally understood the stresses in moving, and was very sympathetic. He had certain services he could offer, but wasn't pushy.

15 de setembro de 2026
Opinião espontânea
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Resposta da Just Move In

Hi Malcolm,

Thank you for taking the time to share your feedback. We’re really pleased to hear that Tom was so helpful and knowledgeable, while also understanding how stressful moving can be.

It’s particularly lovely to hear that you felt supported without any pressure. We aim to make the moving process feel as straightforward and comfortable as possible, so it’s great to know that Tom’s approach made a positive difference. We’ll be sure to pass your kind comments on to him.

Kind regards,
LJ

Classificada 5 em 5 estrelas

Super service

As a young person, moving house is extremely daunting but Lyndon was so helpful that I was completely put at ease! He was communicative about every step of the process, and even issues I was faced with he helped to rectify. I could not recommend JustMoveIn or Lyndon more. Thanks so much!

15 de setembro de 2026
Opinião espontânea
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Resposta da Just Move In

Dear Sasha,

Thank you for such a thoughtful review. We are delighted to hear that Lyndon put you completely at ease as a young person facing what can be a daunting first move, keeping you informed at every step and helping resolve any issues that came up along the way.

I will be sure to pass your kind comments on to Lyndon, as it will mean a great deal to him to know his help was so well received. Thank you for such a strong recommendation, and please do not hesitate to get in touch if there is anything further we can assist with.

Kind regards,
Caitlin

Classificada 5 em 5 estrelas

This is worth doing!

Reuel was super helpful & sorted out lots of things I had on my to-list do! Would highly recommend this free service!

14 de setembro de 2026
Opinião espontânea
logótipo da Just Move In

Resposta da Just Move In

Dear Claire,

Thank you for such kind feedback. We are pleased to hear that Reuel was super helpful and sorted out lots of the things on your to-do list.

I will be sure to pass your kind comments on to Reuel, as it will mean a great deal to him to know his help was so well received. Thank you for the recommendation, and please do not hesitate to get in touch if there is anything further we can assist with.

Kind regards,
Caitlin

Classificada 5 em 5 estrelas

Great experience as first time home buyers

As first time home buyers, we had a fantastic experience speaking with Lyndon at Just Move In. He was extremely professional whilst also keeping the atmosphere light and relaxed, with a great sense of humour.

A lovely, personable bloke who was genuinely a pleasure to speak with. He made the whole call feel really positive and enjoyable, which made a potentially daunting part of the home-buying process much easier.

We’d both be more than happy to work with Lyndon/Just Move In again in the future and would definitely recommend him to anyone. Above and beyond service, he’s a real credit to the business! :)

11 de setembro de 2026
Opinião espontânea
logótipo da Just Move In

Resposta da Just Move In

Hi Miles,

Thank you for taking the time to share such lovely feedback. We’re delighted to hear that Lyndon made your experience as first-time home buyers feel relaxed, positive and enjoyable, while still providing the professional support you needed.

Buying your first home can be a daunting process, so it’s wonderful to know that Lyndon helped make things feel a little easier and more approachable. We really appreciate your recommendation and will be sure to pass your kind words on to Lyndon, who will be pleased to know he made such a positive impression.

Kind regards,
LJ

Classificada 5 em 5 estrelas

Easy and fast solution

It was my first ever experience renting in the UK and I was very stressed about setting up the bills, wi fi etc.
Lyndon was helping me to figure it all out. I want to note how easy and explanatory he was, answering all the questions and setting everything up quickly. He helped me to find the best solution for my exact situation, in terms of my request and priorities, recommended the best price options and was very supportive.

Great services for those who is about to start renting, really appreciate the help and would recommend!

10 de setembro de 2026
Opinião espontânea
logótipo da Just Move In

Resposta da Just Move In

Hi there,

Thank you for taking the time to share such thoughtful feedback. We’re really pleased to hear that Lyndon was able to make your first experience of renting in the UK feel less stressful, taking the time to answer your questions and explain everything clearly.

It’s lovely to know that he helped you find options suited to your situation and priorities, while keeping the process quick and straightforward. We really appreciate your recommendation and will be sure to pass your kind words on to Lyndon.

Kind regards,
LJ

Classificada 5 em 5 estrelas

Brilliant service!

I dealt with a man called Phil during the phone call. He was brilliant, explained everything thoroughly and made it very smooth. I got everything set up really quickly all set for my move in date. Would definitely recommend using this service. It made my life much easier without having to deal with all the extra stress of moving my things

10 de setembro de 2026
Opinião espontânea
logótipo da Just Move In

Resposta da Just Move In

Hi Mike,

Thank you for taking the time to share your experience. We’re delighted to hear that Phil explained everything thoroughly and made the process smooth and straightforward, getting everything arranged in good time for your move-in date.

Moving home can come with plenty to organise, so it’s great to know that our service helped take away some of that extra stress and made things easier for you. We’ll be sure to pass your kind feedback on to Phil.

Kind regards,
LJ

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Friendly staff. One of the staff, Thomas Bourne was very friendly, kind, patient and always put my best interest first. I have never had such excellent service. Would recommend.

10 de setembro de 2026
Opinião espontânea
logótipo da Just Move In

Resposta da Just Move In

Hi James,

Thank you for taking the time to share such wonderful feedback. We’re delighted to hear that Thomas was so friendly, kind and patient, and that you felt he always had your best interests at heart.

It’s fantastic to know that you received such a positive experience and would recommend our service. We’ll be sure to pass your kind words on to Thomas.

Kind regards,
LJ

Classificada 5 em 5 estrelas

Smooth experience

Thomas was very nice and explained everything clearly in detail. Very smooth experience on setting everything up and switching suppliers.

10 de setembro de 2026
Opinião espontânea
logótipo da Just Move In

Resposta da Just Move In

Dear Angel,

Thank you for your kind feedback. We are pleased to hear that Thomas was very nice and explained everything clearly and in detail, making for a smooth experience when setting everything up and switching suppliers.

I will be sure to pass your kind comments on to Thomas, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.

Kind regards,
Caitlin

Classificada 5 em 5 estrelas

Really helpful service and took some of…

Really helpful service and took some of the mundane stress away from moving into a new property, Finn was caring and understanding and guided me through the process objectively in line with my circumstances, thank you!

10 de setembro de 2026
Opinião espontânea
logótipo da Just Move In

Resposta da Just Move In

Dear Yassin,

Thank you for such thoughtful feedback. We are pleased to hear that the service took some of the mundane stress out of moving into your new property, and that Finn was caring and understanding, guiding you through the process objectively and in line with your own circumstances.

I will be sure to pass your kind comments on to Finn, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.

Kind regards,
Caitlin

Classificada 5 em 5 estrelas

My specialist was Phil and he was…

My specialist was Phil and he was extremely helpful and kind, especially since it was my first time doing all this stuff and he was amazing and helped me with everything.

10 de setembro de 2026
Opinião espontânea
logótipo da Just Move In

Resposta da Just Move In

Dear Shreya,

Thank you for such kind feedback, and congratulations on navigating this for the first time. We are delighted to hear that Phil was extremely helpful and kind, and that he was there to help with everything as you found your way through it all.

I will be sure to pass your kind comments on to Phil, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.

Kind regards,
Caitlin

Classificada 5 em 5 estrelas

Perfectly Handled

The first gentleman I talked to for scheduling our conference call with my husband was great. The second gentleman who gave us a call was perfect, He explained everything well for us to understand how their services works. The customer care he gave us on call was beautiful. I would definitely recommend JUST MOVE IN to everyone. SERVICE, RECOMMENDATIONS all was perfect.

9 de setembro de 2026
Opinião espontânea
logótipo da Just Move In

Resposta da Just Move In

Dear Margaret,

Thank you for such a lovely review. We are delighted to hear that both the scheduling of your conference call and the call itself with your husband went so smoothly, with everything explained clearly and the customer care throughout feeling genuinely beautiful, as you put it. Getting every part of that experience right is exactly what we hope for.

Thank you for recommending us so warmly, and please do not hesitate to get in touch if there is anything further we can assist with.

Kind regards,
Caitlin

Classificada 5 em 5 estrelas

Had a Lovely chat with Phil Murphy…

Had a Lovely chat with Phil Murphy today about my move in and the services JMI offers.

Phil was extremely comprehensive in his mannerisms and explanations about how he could help and guided me into choosing what best fitted me for services.

Did go for managed options as a whole package but realised the price was way to high, instead of being pushy like most people would be he offered and alternative and explained all rates, offers etc and got me the best deal for my energy supplier.

Then handled the council tax, water bill etc like it was water off a ducks back. Was a pleasure to speak to and took allot of the work away from myself.

Top man Phil. Keep up the good work mate

9 de setembro de 2026
Opinião espontânea
logótipo da Just Move In

Resposta da Just Move In

Dear George,

Thank you for such a wonderfully detailed review. We are delighted to hear that Phil was comprehensive in his explanations and guided you towards the services that best fitted your needs, and that when the managed package proved too pricey, he offered a genuine alternative rather than being pushy, working through the rates and offers to find you the best deal for your energy supplier. Handling council tax and water bills with such ease on top of that speaks to exactly the kind of thorough support we hope to provide.

I will be sure to pass your kind comments on to Phil, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.

Kind regards,
Caitlin

Classificada 5 em 5 estrelas

Great service

I can honestly say Daryl was a tremendous help with setting up utilities for my new place, nothing seemed too much trouble and he answered all my questions no matter how ridiculous they seemed.

9 de setembro de 2026
Opinião espontânea
logótipo da Just Move In

Resposta da Just Move In

Dear Davison,

Thank you for such kind feedback. We are pleased to hear that Daryl was a tremendous help in setting up utilities for your new place, and that no question felt like too much trouble, however you worried it might come across.

I will be sure to pass your kind comments on to Daryl, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.

Kind regards,
Caitlin

Classificada 5 em 5 estrelas

Great service

I had a great conversation with Raeeda today who was very helpful and friendly. Takes away some of the stress of contacting multiple businesses for bills.

9 de setembro de 2026
Opinião espontânea
logótipo da Just Move In

Resposta da Just Move In

Dear Shauna,

Thank you for such kind feedback. We are pleased to hear that your conversation with Raeeda was great, and that her helpful, friendly approach took away some of the stress of having to contact multiple businesses for your bills.

I will be sure to pass your kind comments on to Raeeda, as it will mean a great deal to her to know her help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.

Kind regards,
Caitlin

Classificada 5 em 5 estrelas

Great service

Great service, super easy and called at the allocated time slot. Nathan has been a great help and would recommend this service to anyone moving home

9 de setembro de 2026
Opinião espontânea
logótipo da Just Move In

Resposta da Just Move In

Hi There,

Thank you for such kind feedback. We are pleased to hear that the service was super easy, with the call coming through right in the allocated time slot, and that Nathan was a great help throughout.

I will be sure to pass your kind comments on to Nathan, as it will mean a great deal to him to know his help was so well received. Thank you for the recommendation, and please do not hesitate to get in touch if there is anything further we can assist with.

Kind regards,
Caitlin

Classificada 5 em 5 estrelas

Thanks Ray!

Ray helped me set up an account with EON gas & electricity so everything is set up for my move in this week.

He was very helpful and explained everything excellently.

9 de setembro de 2026
Opinião espontânea
logótipo da Just Move In

Resposta da Just Move In

Dear Victoria,

Thank you for your kind feedback. We are pleased to hear that Ray helped set up your account with EON gas and electricity ahead of your move this week, and that his explanations throughout were excellent.

I will be sure to pass your kind comments on to Ray, as it will mean a great deal to him to know his help was so well received. Wishing you a smooth move, and please do not hesitate to get in touch if there is anything further we can assist with.

Kind regards,
Caitlin

Classificada 5 em 5 estrelas

Initially confused, Eventually very pleased

While I was very confused at being proactively called, once I was connected by the initial corner to Finn I was a lot more at ease. Finn was sweet, cheerful and capable and helped explain not only what was going on but the services justmovein could actually provide for me and how it could help and it was well worth being on the phone for so long. Finn was very well knowledgeable, clearly understandable over the phone connection and was also very understanding of my disability and my need to process the information. He was incredibly patient and not only was it a vital service I received with good price rates BUT also an actually very pleasant and enjoyable conversation! 10/10 I would work with you again, but please let it be Finn you send out to call me

7 de setembro de 2026
Opinião espontânea
logótipo da Just Move In

Resposta da Just Move In

Hi Alexandra,

Thank you for taking the time to share such detailed feedback. We’re delighted to hear that Finn was able to put you at ease, clearly explain the services available and take the time to make sure everything was understood. It’s particularly lovely to hear that his patience and understanding made such a positive difference to your experience.

We’re also pleased to know that you found the service worthwhile and that the conversation was both helpful and enjoyable. We’ll be sure to pass your kind words on to Finn.

Kind regards,
LJ

Classificada 4 em 5 estrelas

Raeeda made things simpler/easier

I had a great experience with Raeeda Ahmed. She was very patient with me, took the time to research the best deals and answer all my questions. She provided tips and quick links. I was a bit overwhelmed and yet she managed the entire call very calmly.

3 de setembro de 2026
Opinião espontânea
logótipo da Just Move In

Resposta da Just Move In

Hi Sakina,

Thank you for taking the time to share your feedback. We’re pleased to hear that Raeeda was so patient and took the time to research the best options, answer your questions and provide useful tips and quick links.

Moving can feel overwhelming, so it’s lovely to know that Raeeda’s calm and supportive approach helped make things simpler and easier for you. We’ll be sure to pass your kind comments on to them.

Kind regards,
LJ

Classificada 5 em 5 estrelas

Each time I have contacted this firm…

Each time I have contacted this firm they have dealt with all queries quickly and efficiently .
Lyndon was friendly and helpful and answered my queries clearly , clarifying various points for me .
What a wonderful system which makes moving much simpler ! thank you .

8 de setembro de 2026
Opinião espontânea
logótipo da Just Move In

Resposta da Just Move In

Hi Mary,

Thank you for taking the time to share your feedback. We’re really pleased to hear that our team has consistently dealt with your queries quickly and efficiently, and that Lyndon was friendly, helpful and took the time to clarify everything clearly for you.

It’s wonderful to hear that you find our service makes moving much simpler. We really appreciate your kind words and will be sure to pass your feedback on to Lyndon.

Kind regards,
LJ

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