Absolute scam of a system. When you try to order an item for click-and-collect at your local Jysk store, it instantly claims 'someone beat you to it' and says the product is out of stock. Yet, by some... Ver mais
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Leia as opiniões dos outros
Have to echo so many of the reviews already posted here. My experience is that I’m still waiting for responses to phone calls, Messenger interactions etc., with no result. Did manage to speak to on... Ver mais
Absolute nightmare so far. Ordered an item online on Sept 26, called into local store, it’s marked as ordered on Oct 2. Showed them the receipt issued on Sept 36, says nothing we can do. Item is pa... Ver mais
Ordered a mirror, but it was broken when it arrived. Courier took it back and said it would be returned to Jysk. I emailed Jysk to inform them of this and to ask them to send a new mirror. 4 weeks and... Ver mais
Informações sobre a empresa
- Loja de móveis
- também em
- Loja de mobília para quartos
- Loja de mobília para sala de estar
- Loja de móveis de jardim
Informação fornecida por diversas fontes externas
In JYSK you will always find great offers on everything for your home. See our selection of mattresses, duvets, pillows, furniture and garden furniture and buy online today at JYSK.ie
Informações de contacto
Sødalsparken 18, 8220, Brabrand, Dinamarca
- jysk.ie
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Awful service
Awful service. No phone help. Delivered the tables without legs or bolts then saying we can’t just go to the story to collect the missing parts they have to collect the tables and re deliver new ones. Weeks relayed. Awful. AVOID
Mattress dirty
I received the mattress but unfortunately it was dirty with grease and smelled bad. I immediately contacted customer service for a refund or replacement, I hope they contact me as soon as possible.
1 and a half month waiting...
I ordered 2 sofas, 4 chairs, a dinner table and a tea table one and a half months ago from the Dordrecht store, and I am still waiting for them to be delivered to me. Store hasn't received one of the sofas yet and when I call, I am getting the same answer "it should be delivered to the store during the weekend". One and a half months, this is a mass production company. They are not producing designer products. Why am I still waiting! They are not sure if my long ago ordered sofa will be in store this weekend as well. JYSK is unprofessional and slow to produce!
Appalling in store experience
Appalling in store experience. Very disorganised. Purchased two large bar tables. Trolleys were tiny so neither table would fit and was advised if I needed a trolley to get one in Dunnes Stores as theirs cannot be taken outside the store?? No offer of help to get items to car.
Wonderful experience. Happy outcome
I had a wonderful experience when I recently rang JYSK Customer Service and in response to my complaint re: the outdoor Rattan corner sofa's which had unravelled I now have both replaced . I found Aine in customer Service so helpful and the communication was very clear and she contacted the JYSK store I purchased it from
and even though they did not reply immediately I emailed Aine again and straight away she emailed the store and I received a phone call ..I had no problem waiting (3 weeks) until the replacement arrived in store. I got a text from JYSK to saw items were ready for collection Which we collected yesterday. All in all a very positive outcome and a happy Customer. 🙌
Inadequate customer support and disastrous shipping partner.
Ordered €2k worth of furniture on April 13th. Still no delivery after 8 working days. Called Jysk and was told one item was not in stock. Was promised shipping on May 1st. On May 5th I received an email from delivery company Nugo saying it had been delivered and signed for. No furniture or contact from Nugo. Currently the shipment is missing. Jysk will not issue a refund and I have no furniture. Nugo are not responding to queries from myself or Jysk. Was also informed by Jysk this morning that not all furniture has been shipped. Totally unacceptable. I will never shop online with Jysk again.
Absolutely useless customer service had…
Absolutely useless customer service had ordered a table and 6 chairs in late April and table delivered within 10 days and since 4th April they have lied repeatedly that fast way will deliver it’s now 4th May and no chairs for outdoor set have sent 10 emails and now seeking a refund on my credit card and expect will have to do a charge back as they keep saying they will deliver . Wrong suggest you avoid this retailer
Bought a promotional offer garden…
Bought a promotional offer garden furniture set for €1,250 +€50 for delivery, when it arrived the table was damaged, I am now waiting almost 3 weeks for replacement, every time I ring the store I get the same response, you will receive a message tomorrow, such a shame as I am so happy with the rest of the set. I should be offered a discount off my next purchase to encourage me to shop there again🙁
Jysk sold me a dodgy sofa with a…
Jysk sold me a dodgy sofa with a misaligned middle leg lead to no central support. It has led to me receiving a back injury due to it being sloped forward. I contacted customer care who assured me that Fastway couriers would pick it up and a refund issued. After spending ages repackaging it, the sofa bed has been sitting in my hallway since the 18th of April. According to the agent Fastaway are to too busy too pick it up, even though Fastway sent me labels for it's return on a specific date. I will be going to the small claims court soon. I will also be visiting my doctor for the back pain that has been caused.Also the agent has now stopped responding to my emails. Avoid their cheap furniture folks.Customer care is atrocious.Also be aware we waited for weeks upon weeks to get this poor quality sofa like others here.A whopping 74pc negative rating should tell you all you need to know about them.
I should have read the reviews before I…
I should have read the reviews before I placed my order. Missing items. Tried to call and lines are closed. Tried to contact by email but it is giving an error message! Wonder why that is. I guess they don’t want to receive emails. Also even though order was placed with JYSK Ireland when I am trying to lodge a claim online it is a UK domain. Again I wonder why they are routing claims to a site outside the EU. Very bad first time experience for what should have been a simple order to fulfil!
If I could give 0 stars I would
If I could give 0 stars I would, I love the furniture but unless you can collect physically from the shop itself don't. Placed an order in March, waited a month still no sign, contacted customer service and they told me I wouldn't receive my order until end of may, no communication to tell me this, I proceeded to cancel my order on 7th April, now it is the 23th April and I still have not received my €530 that I spent, absolutely ridiculous.
Very poor in store experience and faulty product
Went into Jysk Kilkenny yesterday to see if outdoor chair and table set was in stock. One women in store trying to help a queue of customers. Ordered and waiting half an hour before she told me table was ready but couldn’t find chairs despite 33 showing in stock on computer. Young man getting orders ready to collect so only 2 staff in whole store. Trying to assemble today and one leg of table faulty. Only way to complain is ring where you will no doubt wait several hours to talk to a disinterested teenager. Best bit was leaving store the customer satisfaction screen was broken, probably kicked by other dissatisfied customers. Stick to IKEA
Avoid them at all cost
Absolute disgrace of a service. Paid 60€ for delivery that was supposed to take 3-8 days. 19 days now and still waiting. How are they still on the market is beyond me.
The shipment and delivery method they…
The shipment and delivery method they use is ridiculous. Bought a wardrobe 3 weeks ago. Comes in 6 different flatpack boxes. Received 2, then 1, then the other 2. Still waiting on one to start it. What has been delivered was already opened and taped back together..with no instructions. Feel pretty hard done by after handing over €500.do yourself a favour and just collect it if you can.
Delay after delay with delivery
Delay after delay with delivery. Bought several products online about 12mths ago, a single bed being one of the products, it was bad quality from day we assembled it and now 12 mths on I'm having to replace the bed as it has quite literally fallen apart!!
Will never again purchase from JYSK!!!
Cancel !!!
I just cancelled my order due to waiting 8 days and no sign of delivery in sight, no communication from Jysk. I got sick of the rude customer care or lack of, Sean was especially rude.
Ordered from their website tried to cancel within 24 hours but they will not cancel…
Ordered from their website and cancelled within 24 hours but they still will not cancel the order despite emails to provided email CAN NOT OPEN THE ABOVE WEBSITE NOW MAYBE IT IS A FRAUD
Shame!
Shame!! I hear They raised prices in Serbia by 50% for blankets that cover children, students??? increased sales due to the situation in the country and they raise prices to make money from people's suffering
warning, never shop there if you dont have 2 hours every day to deal with customer support
system doesnt work, website is lying about amount of stuff, lying about delivery, 3-8 days is if you are very lucky, system is taking and sending your money as it want, one week you get all refunds for cancelled order after 8 days and week later they take your money even from debit card. example- order is 500 euro, you pay it and after 8 days your 500 euro get back on your account, so you go on website deal with customer support, which the guy was very very nice and helpfull, you cancel the order and you think everything is fine.... week later you woke up and 500 euro is gone even if you dont have credit card. It just goes to minus. I have no idea how is this possible. and after that your money get back between 2-5 days.
horrible and very wrong in 20s of 21 century
yes now i made you all old now
Håbløs levering af senge.Ingen ansatte…
Håbløs levering af senge.Ingen ansatte i jysk ved hvad den anden laver. Umulig at få fat i person der kan hjælpe. Det tog 14 dage at få leveret 2 senge. Først kom den ene, så den anden kom 14 dage senere.v
Afdeling Tilst.
Hvorfor er der ingen tilbagemelding fra Jysk? S
Hvorfor svarer I ikke?
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