K9 JETS Opiniões 

178
TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

I highly recommend the crew at K9 Jets. From my initial phone conversation with the owner Adam, to my final email correspondence, they have been the epitome of professionalism and customer service. I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had a remarkable experience flying to London with my two 50 lb dogs via K9 Jets. From the moment you book your ticket to the day you land in your destination, K9 Jets makes it an easy and clear and... Ver mais

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Classificada 5 em 5 estrelas

We found K9 Jets to be an ethical, responsive and empathetic company. Emma and others we dealt with were most kind and patient in dealing with our last minute tragedy. We would not hesitate to recomme... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Booked 2 seats and 1 dog a couple of weeks before the flight. Customer service was non-existent. Flight was exceedingly uncomfortably due to no climate control. Everyone was sweating, dogs panting... Ver mais

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K9 JETS is the world's first pet-dedicated, pay-per-seat, private jet service. Launched in March 2023, the British-based company has revolutionised pet travel by allowing customers to fly with their beloved pets by their side. Since then, K9 JETS has become a trusted name in the industry with a rapidly expanding destination network offering an alternative to traditional pet shipping. The K9 JETS team boasts over 25 years of experience in the aviation industry, ensuring a safe and seamless journey for both pets and their owners.


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4,6

Excelente

TrustScore: 4.5 em 5

178 opiniões

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4,6

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(178)

65 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

July New York to LA was great!

I flew on the July flight from New York to LA with a cat and a dog. Neither had any travel experience other than the vet for the most part so I was concerned. It all turned out fine. K9 staff did a great job of preparing us and working with our pets. On board the service was top of the line. I wish I could fly like that all the time.

19 de julho de 2025
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Resposta da K9 JETS

Hi Kevin,
Thank you for your review! We’re so pleased your New York to LA flight went smoothly and that both your pets settled in well. We look forward to welcoming you all back on board again.

Classificada 5 em 5 estrelas

Truly exceptional and fun experience

Truly an exceptional experience from booking to landing! The K9 Jets team was amazing — friendly staff greeted both me and my pup at the lounge before takeoff and again when we landed, making everything feel effortless. Every question was answered quickly and kindly. Zero stress! Honestly, it couldn’t have been easier. Highly recommend — 4 paws up!

15 de agosto de 2025
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Resposta da K9 JETS

Thank you for your kind words! We’re so glad your journey was smooth and stress-free, and we can’t wait to welcome you and your Hugo onboard again soon.

Classificada 5 em 5 estrelas

Fabulous experience from Dublin to NYC

Today I flew from Dublin to New York with K9 JETS and honestly, it couldn’t have been better.

For weeks beforehand they were always on hand to help and make sure everything was sorted, which took so much of the stress out of the move. When I arrived at the airport I was met with such a lovely welcome, the pre flight checks were spot on, and the crew were just fantastic from start to finish.

The flight was smooth, deboarding was a breeze, and we landed in NYC feeling relaxed and so well looked after.

We can’t wait to fly with them again. Huge thanks to the team for taking such good care of us as we emigrate.

14 de agosto de 2025
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Resposta da K9 JETS

Thank you so much for sharing your kind words about your experience flying with us from Dublin to New York. We’re vey pleased to hear that everything from the pre-flight support to the smooth arrival in New Jersey helped make your move as stress-free as possible.

Our team takes great pride in ensuring both our passengers and their pets feel comfortable, cared for, and supported every step of the way, so it’s wonderful to know we achieved that for you.

We truly appreciate you choosing K9 JETS for such an important journey and look forward to welcoming you onboard again in the future.

Wishing you all the best as you settle into your new home in the U.S.!

Classificada 5 em 5 estrelas

Smooth flying experience for both my dog and myself.

Questions before purchasing the ticket were answered promptly and professionally. The journey itself was smooth and easy. My senior dog had zero issues and was calm for the entire trip - even take off and landing. The other dogs on the flight also seemed to be relaxed. If one is relocating I would strongly recommend booking a K9 flight rather than a cargo option.

25 de julho de 2025
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Resposta da K9 JETS

Thank you so much for your kind words and for sharing your experience with us. We’re delighted to hear that both you and your senior pup had such a smooth and stress-free journey, and that our team could answer your questions.

It’s wonderful to know that all the dogs onboard were relaxed, that calm, friendly atmosphere is exactly what we strive for on every flight. We truly appreciate your recommendation.

Classificada 5 em 5 estrelas

K9 Jets was a first class experience…

K9 Jets was a first class experience for me and my four legged kid, Paco. From start to finish, our journey with K9 Jets was nothing short of exceptional. Traveling internationally with a pet can be stressful, but K9 Jets turned it into a seamless, luxurious experience that exceeded every expectation.

The service was impeccable—attentive, professional, and genuinely caring. Every detail was thoughtfully managed, from pre-flight communication to in-flight comfort. The staff treated Paco and I both as more than guests - we felt like family.

The food was first rate, well presented, with added touches of indulgence that reminded us we were flying private. Most importantly, the atmosphere was calm, welcoming, and truly pet-friendly. Paco was relaxed throughout, as were the other dogs and cats on board, which speaks volumes about the environment K9 Jets creates.

Well done K9 Jets for creating a remarkable experience for pet families.

29 de julho de 2025
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Resposta da K9 JETS

Thank you so much for your incredibly kind words, it means the world to us to hear that you and Paco had such a memorable experience flying with K9 JETS.

We know how important it is to feel supported and comfortable when travelling internationally with a pet, and we’re thrilled that everything from communication to in-flight care exceeded your expectations. Creating a calm, welcoming, and truly pet-friendly environment is at the heart of what we do, and hearing that Paco was relaxed and happy onboard is the best feedback we could hope for.

We’ll be sure to share your lovely comments with the entire team, especially the crew who work so hard to make every journey feel special.

We’d be delighted to welcome you and Paco back onboard anytime.

Warm regards,
The K9 JETS Team

Classificada 5 em 5 estrelas

K9 Jets stands alone as an exceptional…

K9 Jets stands alone as an exceptional service from start to finish. Upfront it might seem a total luxury but actually when one breaks down the costs the added security , peace of mind and door to door service it is in fact a priceless option when relocating ones pet.
Adam and Emma were nothing but superb to deal with. Even with a few unexpected curve balls that happened last minute ( no fault of K9 whatsoever ) things were dealt with in calm and positive manner.
My wife and our dog Frank were treated exceptionally well on their recent trip from Dubai to Milan ( 27-7-25) and we are all now enjoying the fresh air and rain in UK.
Thank you to all at K9 Jets

28 de julho de 2025
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Resposta da K9 JETS

Thank you so much for your thoughtful and generous review.

We’re delighted to hear that your wife and Frank had such a positive experience flying with us from Dubai to Milan. Relocating a beloved pet is never a small task, and we're so glad we could provide the peace of mind and support you needed during such an important journey.

It was a pleasure working with you, even through the last-minute curve balls! We truly appreciate your kind words about both Emma and myself, and we’ll be sure to share your feedback with the whole team.

Wishing you all the best as you settle back into life (and fresh air!) in the UK.

Classificada 5 em 5 estrelas

5 Star Trip with K9 Jets

I recently flew with K9 Jets from Dubai to Milan with my dog, and I was genuinely impressed by the level of care and professionalism throughout the journey. What stood out the most was how clearly they care—not just about their clients, but about the dogs too.

You can really feel the attention they give to every detail. From the way they communicate to how they handle each part of the experience, it’s obvious they’re thoughtful and committed to doing things the right way.

Traveling with a pet isn’t always easy, but K9 Jets made me feel supported and confident every step of the way. I’m truly grateful for the experience and would absolutely fly with them again.

28 de julho de 2025
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Resposta da K9 JETS

Thank you so much for your kind words, it means the world to us.

We’re thrilled to hear you and your pup had such a positive experience flying with us from Dubai to Milan. At K9 JETS, we genuinely care about creating a travel experience that puts both our human and canine passengers first, so hearing that you felt supported and confident throughout the journey is exactly what we strive for.

Your feedback about our attention to detail and care is deeply appreciated by the whole team, it’s why we do what we do.

We’d be absolutely delighted to welcome you both onboard again soon!

Warm regards,
The K9 JETS Team

Classificada 5 em 5 estrelas

Great experience :)

We flew with our beautiful boy Koby from London to New Jersey, there aren’t enough words to thank K9 Jets for such a positive and wonderful experience! Koby is an anxious boy and was so worried about flying with him but the K9 Jets crew were so helpful and accommodating! A big thank you to Adam, Emma, Cassie and Lana! We are incredibly grateful for your kindness and help 😊

12 de julho de 2025
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Resposta da K9 JETS

Thank you so much for your kind words! We're thrilled to hear Koby had a positive experience, he was an absolute star! It was our pleasure to support you both, and we’ll be sure to pass on your thanks to Adam, Emma, Cassie and Lana. Wishing you all the best on your new adventure!

Classificada 5 em 5 estrelas

K9 Jets made a stressful move as least…

K9 Jets made a stressful move as least stressful as possible. Their staff could not have been better, so sweet, so kind and thoughtful to me and my Jimmy. The pilot even helped carry Jimmy (a 66lb black lab) up the stairs with me (Jimmy got a little nervous). Then it was all smooth sailing. The vendors K9 Jet recommended for the Health Certificate, paper work and airport pick up were truly the icing on the cake. Would recommend my whole experience over again.

10 de julho de 2025
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Resposta da K9 JETS

Thank you for such a heartwarming review! We’re so glad we could make your move with Jimmy a smooth and stress-free one. He was a joy to have onboard, and we're thrilled our team, and partners helped make the journey extra special. Wishing you both all the best in your new chapter!

Classificada 5 em 5 estrelas

The best travel experience

My dog and I travelled from Dublin to Teterboro in July 2025. Honestly, I couldn’t recommend K9 Jets enough. They were always quick and responsive in any questions I had before the flight. The service at the airports and during the flight was top tier. K9 Jets made everything so easy and stress free. I would definitely recommend if anyone is flying with pets to use K9 Jets.

12 de julho de 2025
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Resposta da K9 JETS

Thank you so much for your kind words! We're delighted to hear you and your pup had such a smooth and stress-free journey from Dublin to Teterboro. It was a pleasure having you onboard, and we truly appreciate your recommendation. Wishing you both all the best on your adventures ahead!

Classificada 5 em 5 estrelas

Happy flight with my dog

From the moment we booked our flight K9 were very helpful with organizing documents check. The day we arrived to the airport guys took care of us ! We had time to meet all the passengers our dogs had a great, calm atmosphere to play a bit before the flight . We had a sitting organized in a smart manner that all of us had a space and feeling comfortable with our pets during the flight ! The flight went smooth ,cabin crew were professional,kind and helpful! Great service of food,snacks,drinks as well as treats and water for our pets !
It’s a game changer in the life of people with pets . You travel without stress with your pet by your side!
Thank you so much for all the people that made it happen!
For the future if it is possible to create a WhatsApp group for the people that travel with you , will be great to chat and ask questions between ourselves to help each other with tips and suggestions!
Small consideration, the emails sometimes were replied after some time if they will be answered promptly rather than this small thing , you are a stars and the service is outstanding! Many thanks , we were very lucky and happy to be on the first flight from Dubai to Milan !

30 de maio de 2025
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Resposta da K9 JETS

Thank you so much for your thoughtful and detailed review Anna, it truly means the world to our team.

We’re thrilled to hear that you and your pup had such a positive experience, from the document checks and pre-flight atmosphere to the in-flight comfort and crew service. Creating a calm, welcoming environment for both pets and people is exactly what we strive for, and it’s wonderful to know we delivered that for you.

Your suggestion about a WhatsApp group is a great one, we love the idea of building a stronger community among our passengers, and we’ll explore how we can implement that for future flights.

We also appreciate your feedback regarding email response times and take it onboard as we continue to grow and improve. Thank you for your patience and understanding.

It was an honour to have you on our very first flight from Dubai to Milan, and we hope to welcome you back onboard again soon.

Warmest regards,
K9 JETS

Classificada 5 em 5 estrelas

Great experience for dog and owner!

I just moved to the UK from NY with my large dog, and K9 Jets was a godsend. When I started researching, I was completely overwhelmed by the process of moving internationally with a dog, especially our nervous rescue who we did not want to put in cargo.

K9 Jets made the process simple from start to finish, and the experience was really fun! We met some great dogs and owners, and the staff from bookings airport greetings to crew to checkout were patient, kind and professional.

I would absolutely recommend K9 Jets - we are so thankful for our safe and happy trip to London!

29 de junho de 2025
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Resposta da K9 JETS

Thank you so much for your kind words! We're thrilled to hear that you and your rescue pup had such a positive experience with us. It means the world to know we could help make your international move smoother and more enjoyable. Our team truly loved having you onboard, and we’re so glad you felt supported every step of the way. Wishing you all the best as you settle into your new home in the UK and give your pup a big cuddle from the K9 Jets team!

Classificada 5 em 5 estrelas

Thank you for flying Brewster and I…

Thank you for flying Brewster and I safely from New Jersey to Geneva on 6/26/25. We had an exceptional experience from start to finish. The greet staff were helpful and kind. The pilots and flight attendant were so friendly and made sure everyone had what they needed. The flight was so smooth and fast. My ears never popped and there wasn’t a loud background noise that I experience on commercial flights - it was quiet. Take off and landing were also smooth. Arriving in Geneva was so easy as the crew met us at the plane and helped each passenger get to their next destination. They gave Brewster a bowl of water and had us wait in a nice lounge while they called us a cab. The entire experience was worth every single penny. Brewster slept for almost the entire flight at my feet and a bit on my lap. Sincere thanks!! Sandi M.

26 de junho de 2025
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Resposta da K9 JETS

Thank you so much, Sandi! We're thrilled to hear you and Brewster had such a smooth and enjoyable journey from New Jersey to Geneva. It means the world to know the experience met your expectations from start to finish. We'll be sure to pass your kind words along to the crew and we hope to welcome you both back onboard soon! 🐾✈️

Classificada 5 em 5 estrelas

Wonderful communication

Wonderful communication, impeccable customers service. The K9 Jets team made me feel at ease during a huge international move with my pup. They made the whole process seamless and comfortable for both my dog and I. We had a wonderful experience, and will use K9 Jets again for future moves.

25 de junho de 2025
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Resposta da K9 JETS

Hi Chelsea,

Thank you so much for your kind words! We're absolutely delighted to hear that you and your pup felt at ease during such a big international move, that’s exactly what we aim for.

It means the world to know the K9 JETS team helped make the process seamless and comfortable for you both. We truly enjoyed having you onboard and would be thrilled to welcome you again on a future journey.

Wishing you all the best in your new chapter!

K9 JETS

Classificada 5 em 5 estrelas

Flying with K9Jets was truly

Flying with K9Jets was truly exceptional. From start to finish, everything was handled with professionalism, care, and genuine love for animals. I flew with my Spitz Rio, and I was blown away by how smooth, comfortable, and stress-free the entire experience was for both of us.

Thank you, K9Jets, for making what would normally be a stressful journey into something truly enjoyable. We’ll absolutely be flying with you again! 🐾✈️

6 de junho de 2025
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Resposta da K9 JETS

Thank you so much for your kind words and for taking the time to share your experience with K9 JETS. We're absolutely thrilled to hear that your journey with Rio was smooth, stress-free, and enjoyable from start to finish.

It means the world to our team to know that our care and attention made a difference, we truly love what we do, and pets like Rio are at the heart of it all.

We can’t wait to welcome you both back onboard soon for your next adventure!

Warmest regards,
K9 JETS

Classificada 5 em 5 estrelas

Altogether a great experience

Very supportive in making the booking and preparing everything, very welcoming and very attentive checking in and on the flight (a time for the dogs to get to know one another is a great idea). The atmosphere on the flight allowed my dog to relax and sleep. Altogether a great experience.

14 de maio de 2025
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Resposta da K9 JETS

Thank you for taking time to leave us a review, we really appreciate your feedback.

Classificada 5 em 5 estrelas

Highly Recommended!

I’ve flown K9 Jets twice so far and both times my experience was seamless! Being able to check in so shortly before the flight & exit so quickly after, really reduces the stress of travel on my dog & myself. While in flight he’s happy & comfortable as am I. And I feel relieved to know he’s safe and sound as we take an 8 hour or longer flight. Everyone I’ve encountered from the company has been friendly and endlessly helpful. It’s an amazing idea, which has really helped me be able to travel long distances with my dog safely and comfortably. Im already planning my next adventure based on where K9 Jets flies!

11 de maio de 2025
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Resposta da K9 JETS

Thank you so much for taking time to leave us a review. We look forward to seeing you and Hank onboard again very soon.

Classificada 5 em 5 estrelas

Fantastic experience

Adam and Kirsty went above and beyond to help ensure that we were able to get our dog to London in time for her life-saving heart surgery. We flew NJ to London and then back home again on K9 Jets and had a truly fantastic experience. The flights were so comfortable and everyone we interacted with at K9 was knowledgeable, kind and helpful. Being able to have my dog in-cabin with me both ways removed so much stress from such a difficult time and we felt so well looked after on both flights.

26 de março de 2025
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Resposta da K9 JETS

Thank you so much for your kind review. It was our pleasure and we are so pleased Lulu is on the road to a full recovery.

Classificada 5 em 5 estrelas

K9 Jets is a top level organization

K9 Jets is a top level organization. I recently flew to Lisbon and my experience was fantastic. Before the flight, K9 Jets were quick to respond to all my requests.
My Dog was treated wonderfully and I will be using the service again!

1 de maio de 2025
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Resposta da K9 JETS

Thank you for taking time to write a review. We are very pleased you enjoyed the service, and look forward to working with you in the future.

Classificada 5 em 5 estrelas

Tremendous People

This is an incredibly well run airline and a great company. I traveled in December from New Jersey to London. From start to finish they were responsive, assistive, and exceedingly pleasant. I originally planned for a trip with my 2 dogs, and when one of them died unexpectedly just 2 weeks before the flight, I received a very personal and kind message from the team giving me their condolences. The arrival process was very smooth as well, and they even had a personalized dog toy for my boy (and even gave us the one they had made for my dog that died, which may seem like a small gesture on their part but was very touching). They also worked really well with Pawsitive Pets to make sure our paperwork was all in order which gave me confidence that all would be well once we arrived in London.
Overall this is a wonderful way to travel with your pets. So very well worth the money and you are in great hands!

20 de dezembro de 2024
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Resposta da K9 JETS

Thank you so much for taking the time to leave us a review. It was great working with you to make the move possible.

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