Very bad customer service
I have a very hard address to find so passed on delivery instructions, contact details etc. to Kadai.com yet none were passed to the courier. I had to collect my first order from the couriers depot (£30 in taxis) It was missing the Kadai beads. Placed a second order, again had delivery problems with the courier not being passed instructions. Placed a 3rd order because, truthfully the kit is excellent. Asked for delivery updates and am being ghosted again. Their kit is good but their comms is shit.




