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Kangro, an Australian owned store is a one-stop shop for all your products. Low prices on the biggest brands in mobile phones, accessories and more at Kangro. Big savings every day!
PO BOX 5281, 2612, BRADDON, Austrália
3,7
13 opiniões
Sem histórico recente de solicitação de opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to navigate site and very quick processing and shipping !!! Ordered Sunday and received Wednesday morning!!
Definitely recommend
Resposta da kangro.com.au
Dear Kellie,
Thanks for your purchase. We are happy to know that you like the product, shipping and our processing of item in a timely manner. Pleasure to deal with you. Thanks for your fantastic review.
Kind regards,
Kangroau
Very disappointed.
Purchased an unlocked phone with express postage..The phone was express posted on Thursday from Canberra and got to travel 187Km in 5days! I walk faster. On my surprise the like new unlocked phone is restricted to Verizone Mobile that won't even work on major provider.
Resposta da kangro.com.au
Dear Selwyn,
Thanks for your purchase. We are happy to know that you like the product. Pleasure to deal with you. Thanks for your fantastic review.
Kind regards,
Kangroau
Delivery was excellent. Purchased on the 6/9/2022 & received product the next day.
Resposta da kangro.com.au
Dear Linda,
Thanks for your purchase. We are happy to know that you like the product. Pleasure to deal with you. Thanks for your fantastic review.
Kind regards,
Kangroau
I was really worried about buying from this site, as it seemed dodgy... I mean of the 101 people advertising on facebook through private accounts 100 of them are just scams.
However, I bought the Phone (S21 Ultra) on Saturday, and received it Tuesday morning.
It came in fantastic condition, Imei checks out, unlocked to all networks. I love it!
Resposta da kangro.com.au
Dear Rosemary,
Thanks for your purchase. We are happy to know that you like the product. Regarding the website credibility, you can always check the ABN of a website to see if its a legitimate business or not. We are running an online store as well as shop and have lots of payment methods. Pleasure to deal with you. Thanks for your fantastic review.
Kind regards,
Kangroau
Resposta da kangro.com.au
Dear buyer,
Thanks for the valuable feedback. Unfortunately postage is handled by another company for which we have no control otherwise we try our best to dispatch the item as soon as possible.
Resposta da kangro.com.au
Dear buyer,
Thanks for liking our product. Hope to see you again.
I received my order galaxy note 20 does not included B. Travel Adapter.
It's normally comes with a box if you buy somewhere else that I have checked Samsung website.
So I am disappointed....
Resposta da kangro.com.au
Dear buyer,
It is advisable to read the product description before purchasing any item. All our like new used devices comes with Australian approved charging cable and no travel adaptor. If you need that, you can contact us and we can arrange that for you as a complimentary gift but giving 1 star on the base of what we do not advertised is not justifiable. We have contacted you as well but received no response. Please do not compare brand new phone with like new as on Samsung or Telstra website, it is still $1649 as compare to $855 which you paid. Below is the link for your reference.
https://www.telstra.com.au/mobile-phones/mobiles-on-a-plan/samsung/galaxy-note-20-5g
Kindly note, you can directly contact us before posting such comments to damage the repute of business as we are selling phones at much lower discounted prices and if you need any extra favor, please contact us. I hope you understand this.
Thanks
Kangroau
I purchased a Gold phone and received a pink one. I like pink. When my girlfriend's wearing it. Unfortunately, I don't like pink enough to make it the colour of my phone. Epic fail guys. Apparently it's not pink it's "Rose gold". I was informed they sold out of Gold and that "they decided" Rose Gold would suffice. My face was Rose Gold when I saw it. Apart from that they have been very professional to deal with so far... Waiting to see if they reimburse me postage costs which I have incurred returning their "Rose Gold" phone. At least I'm getting a laugh out of it writing this review, which "I was asked" for, that's a positive. Cheers
Resposta da kangro.com.au
Dear buyer,
We have already solved your issue by replacing the phone with the gold one and contacted with you about the reimbursement of postage you paid but haven't received any response from you so far. Kindly contact us for any issues. We try to help all our buyers but without any response in return, we are unable to solve your query. We will wait for your response to sort this issue. Thanks
Kind regards,
Kangroau
Thank you, I bought from them 3 times very honest I just received my item
Resposta da kangro.com.au
Dear buyer
Your item shows as delivered, tracking number 99706214775901008320901. We have no idea why you posted as not yet received. Please do not try to damage the repute of any business based on delivery, as Australia Post delivers the item and not the company itself. Delays happened because Covid is also going on. I hope you understand this. Thanks
Was very concerned about buying online, however phone arrived promptly but unfortunately couldn't add my own sim card to it immediately. Hassan was very helpful. Many thanks.
Resposta da kangro.com.au
Dear buyer,
Thanks for the valuable feedback.
Bought Samsung S10, excellent condition & delivery was very fast
Very Happy
Resposta da kangro.com.au
It's a pleasure to deal with you Charles, hope to see you again :)
Kind regards
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