KCOM Business Opiniões 48

TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Needed to upgrade my phone system in three of my businesses, I had a few people recommended different companies, but I decided to stay with kcom as they are local and I’ve never let me down I email... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Dan Campion is an absolute star at KCOM Business. Not only did he help me out a great deal, which I appreciate took up a lot of his time and efforts, but he kept me informed every step of the way and... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Well done, it’s only taken 5months, several missed appointments, endless phone calls and emails to get a working service.

Classificada 5 em 5 estrelas

A massive THANK YOU to Sam and Leon who managed to install a new fibre in just a morning. (To replace one which we accidentally cut) Thank you also to Jay in Business Technical Support for progressin... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Operadora de telecomunicações
  2. Empresa de telecomunicação

Escrito pela empresa

KCOM is one of longest serving telecommunication providers in the UK, connecting both businesses and residential customers to the solutions they require. Whether you're a small business wanting to go further, or global enterprise ready to supercharge your services, we can tailor a solution for your needs.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

48 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent customer service great prices well Dan

Needed to upgrade my phone system in three of my businesses, I had a few people recommended different companies, but I decided to stay with kcom as they are local and I’ve never let me down
I emailed my account manager Dan campion and looked after everything we need very professional very organised
I wouldn’t hesitate recommending him dealing with your system

4 de junho de 2026
Opinião espontânea
logótipo da KCOM Business

Resposta da KCOM Business

Good Morning John,

Thank you for taking the time to leave such a positive review.

We're delighted to hear that you chose to stay with us for the upgrade of your phone systems across your three businesses. It's great to know that Dan provided the professional, organised service you expected and made the process smooth from start to finish.

We'll be sure to pass on your kind feedback to Dan. Thank you for your continued trust in KCOM and for recommending both Dan and our services.

Kind regards,

The KCOM Business Team

Classificada 5 em 5 estrelas

What a fabulous service!

Dan Campion is an absolute star at KCOM Business. Not only did he help me out a great deal, which I appreciate took up a lot of his time and efforts, but he kept me informed every step of the way and is an asset to KCOM Business. Thank you from a very grateful business owner with a short timescale!!!

13 de maio de 2026
Opinião espontânea
logótipo da KCOM Business

Resposta da KCOM Business

Good afternoon Lou,

Thank you for taking the time to leave such a lovely 5 star review. Its great to hear Dan kept you fully informed and was able to provide a solution that meets your business needs. I will be sure to pass on your comments

Kind Regards
Business Team

Classificada 5 em 5 estrelas

Excellent customer service from Dan…

Excellent customer service from Dan Campion! He went over and above to help with our issue. Thank you Dan for excellent customer care.

30 de abril de 2026
Opinião espontânea
logótipo da KCOM Business

Resposta da KCOM Business

Hi Kelly,

Thank you for taking the time to leave us a 5 star review. I am pleased Dan was able to assist with your query. I will be sure to pass on your fantastic feedback to him.

Kind Regards
Business Team

Classificada 1 em 5 estrelas

Well done

Well done, it’s only taken 5months, several missed appointments, endless phone calls and emails to get a working service.

27 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Everything was explained well

22 de abril de 2025
Opinião espontânea
logótipo da KCOM Business

Resposta da KCOM Business

Good afternoon Pamela,

Thank you for taking the time to leave us a 5 star review and lovely comments.

I will ensure that your feedback is forwarded to the correct team.

Kind Regards
Business Service Team

Classificada 4 em 5 estrelas

Unsure how to proceed

I have had some conflicting advice between the various departments - but the last lady I spoke with - Ayo - was very helpful

27 de fevereiro de 2025
Opinião espontânea
logótipo da KCOM Business

Resposta da KCOM Business

Good Morning Patricia,

Thank you for taking the time to leave us a 4* review, i am pleased you found Ayo helpful, i will ensure she receives the feedback.

Kind Regards
Business Service Team

Classificada 5 em 5 estrelas

Exceptional customer service

Exceptional customer service

12 de fevereiro de 2025
Opinião espontânea
logótipo da KCOM Business

Resposta da KCOM Business

Good Afternoon Rupert,

Thank you for taking the time to leave us a 5* review and fantastic feedback.
I will ensure your feedback is passed to the relevant teams

Kind Regards
Business Service Team

Classificada 5 em 5 estrelas

Great advice and help

Great advice and help
Thank you

31 de janeiro de 2025
Opinião espontânea
logótipo da KCOM Business

Resposta da KCOM Business

Good Afternoon Caroline,

Thank you for taking the time to leave us a 5* review and fantastic feedback. I will ensure your feedback is passed to the relevant teams

Kind Regards
Business Service Team

Classificada 5 em 5 estrelas

First class service and very…

First class service and very knowledgeable staff.

10 de janeiro de 2025
Opinião espontânea
logótipo da KCOM Business

Resposta da KCOM Business

Good Morning Tony,

Thank you for taking the time to leave us a 5* review and fantastic feedback. I am pleased you were happy with the service you received

Kind Regards
Business Service Team

Classificada 5 em 5 estrelas

Excellent Customer Services

Very helpful throughout my telephone and online conversations.

2 de janeiro de 2025
Opinião espontânea
logótipo da KCOM Business

Resposta da KCOM Business

Good Afternoon Darren,

Thank you for taking the time to leave us such a fantastic review. I am pleased you were happy with the service you received from us today. I will ensure that the relevant people receive your feedback.

Kind Regards
KCOM Business Service Team

Classificada 5 em 5 estrelas

Very polite and thorough and knowledge…

Very polite and thorough and knowledge of requirements

18 de dezembro de 2024
Opinião espontânea
logótipo da KCOM Business

Resposta da KCOM Business

Good afternoon Nigel,

Thank you for taking the time to leave us a five star review. I am pleased to hear that you were happy with the service you received and i will ensure that your feedback is passed on to the relevant teams.

Kind Regards
Business Service Team

Classificada 5 em 5 estrelas

Internet Phone line number.

Sam & Ellie, extremely knowledgeable, understanding and courteous with my unusual phone line dilema. Talked me through all my options and suggested the best resolve, absolutely brilliant. Hopefully their colleagues will progress the problem with the same approach Thank you.

17 de dezembro de 2024
Opinião espontânea
logótipo da KCOM Business

Resposta da KCOM Business

Good afternoon Ian,

Thank you for taking the time to leave us a five star review.

We are delighted to hear you are happy with the service you have received. I will be sure to pass on your feedback to Sam & Ellie.

Kind Regards
Business Service Team

Classificada 5 em 5 estrelas

Great customer service.

KCOM resolved my issue and I am very pleased with the service and the outcome.

2 de dezembro de 2024
Opinião espontânea
logótipo da KCOM Business

Resposta da KCOM Business

Morning Joe,

Thank you for leaving us a 5 star review. I am delighted that we were able to resolve your issue and you were happy with the service received.

Kind Regards
Business Service Team

Classificada 5 em 5 estrelas

Really great experience fantastic

Really great experience fantastic

26 de novembro de 2024
Opinião espontânea
logótipo da KCOM Business

Resposta da KCOM Business

Good Morning,

Thank you for taking the time to leave us a great 5 star review.

KCOM are happy to hear that you have had a great experience with us, and we are always delighted to receive such positive feedback.

I will pass on your feedback to the teams involved

Kind Regards
KCOM Business Service Team

Classificada 5 em 5 estrelas

Friendly, effective

Friendly, expert staff provided a speedy resolution of my two issues. Very pleasing efficiency.

18 de novembro de 2024
Opinião espontânea
logótipo da KCOM Business

Resposta da KCOM Business

Good afternoon,

Thank you for taking the time to leave us such a great 5 star review.

We are happy to hear you were pleased with the level of service you received, and we are always delighted to get such positive feedback.

I will pass your feedback onto the team.

Kind Regards
KCOM Business Service Team

Classificada 5 em 5 estrelas

Kerry and Tracy Always super friendly…

Kerry and Tracy Always super friendly super helpful great service x

4 de novembro de 2024
Opinião espontânea
logótipo da KCOM Business

Resposta da KCOM Business

Good afternoon,

Thank you for taking the time to leave us such fantastic feedback.

We are really pleased to hear you are happy with the service you have received and we will ensure your feedback is passed onto the team accordingly.

Kind regards,
Business Service Team

Classificada 1 em 5 estrelas

Rubbish communication

Rubbish communication

1 de outubro de 2024
Opinião espontânea
logótipo da KCOM Business

Resposta da KCOM Business

Hi Mati,

Thank you for your response and apologies to hear you have not been happy with the service you have received. We have attempted to contact you so that we can look into your query further but have so far not had a response. If you could please contact us on 08009155777 option 5 to discuss further we will investigate accordingly.

Regards

Business Service Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais