Kids Stuff For Less LTD Opiniões 612

TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

As always, when I order from kids stuff for less, I am never disappointed and neither are the children. I buy these as classroom rewards for the classes I teach which are very reasonably priced. F... Ver mais

Classificada 5 em 5 estrelas

Absolutely amazing order a big order of £90 on Monday and arrived by Friday, got updates when order was ready and shipped , I was so amazed how all my items were bigger then expected. Ill Will dif... Ver mais

Classificada 5 em 5 estrelas

Ordered some bits for birthday party bags. Whilst browsing for the party bits I ended up adding in some Christmas presents and Christmas crafts too because couldn't resist at those prices! Very happy... Ver mais

Classificada 5 em 5 estrelas

I love this company, I get all my granddaughter's stocking fillers and christmas activities from here. I get her party bag bits for her birthday and even just activities for through the year, loads... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de brinquedos

Informação fornecida por diversas fontes externas

Fantastic online retailer of value for money kids Toys, Crafts, Novelties & Activity.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

612 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Horrific

Ordered on Sunday for party on Saturday. Package was not even dispatched until 7 days after order placed. Trying to arranged return for refund but have to pay to send back.
Communication existed but it came across as "woe is the them".
This is not a professionally run company.

Updated 12 Feb 2023. In response to the reply below.
I've only provided the review as an email was sent to me asking to after my order.
If your address is unit 3, Marlborough, lancing bn15 btp. I still have the package by my front door, it would be great if you could let me know how to return it without incurring any most cost please.

20 de novembro de 2022
logótipo da Kids Stuff For Less LTD

Resposta da Kids Stuff For Less LTD

Hi Anna, we cannot find any order from you on our system so we think you may have confused us with another company

Classificada 2 em 5 estrelas

Cheap stuff but not worth the hassle

Ordered £52 worth of stuff for the kids for Christmas.. Took just over 2 weeks to arrive. Some of the items I recieved were damaged, I emailed them about it, heard back about a week later saying they will refund the items that were damaged but I asked them to replace the damaged items as now 1 child has to go without which is unfair. They ignored my request and refunded 3 out of the 6 items that were damaged. Aviod this place!

1 de dezembro de 2022
Opinião espontânea
logótipo da Kids Stuff For Less LTD

Resposta da Kids Stuff For Less LTD

Oh Vanessa what an awful mean spirited review you have given us here. You may be interested to know that the lady that tried to help you so much over this, ended up in tears over this cruel and inaccurate review. Firstly the order was delivered in the 6 working days that was advertised and not 2 weeks as you have stated. We have the dates you placed the order, when it was dispatched from us and when it was delivered to you.
You contacted us over the problems you had, one breakage of something in transit and five things where the packaging wasn't to your liking or had a very slight dent. Most of these small things will have not even been noticed by us or any of our customers but still the lady in question spent time sorting this out for you and took it on herself to refund 3 of the items and also a further amount. Had one of other service staff looked at this , the refund would have definitely been less.
You mention 'avoid this place ', why would you write such damaging words ? We as a team at the moment are working 18 hours a day, 7 days a week to try our best to keep up with the large volume of orders that are pouring in. We are doing our very best because we don't want to let our customers down. Sometimes a review comes along that causes us to think our efforts and sacrifices are not worth it but Vanessa, we then take a deep breath and have a look at the vast amount of fantastic reviews we get all across social media and sites like this and our faith in humanity is restored. It might interest you to know that Donna frequently gets emails letting her know how much her customer service has been appreciated.
I hope you can take a minute to look at what you have written and realise how harsh you have been

Classificada 5 em 5 estrelas

Absolutely amazing

Absolutely amazing, a definate bargain every time! Will definitely be buying again.

20 de outubro de 2022
logótipo da Kids Stuff For Less LTD

Resposta da Kids Stuff For Less LTD

Thank you Jennifer for your great review

Classificada 4 em 5 estrelas

This site was absolutely amazing when I…

This site was absolutely amazing when I first joined but then I received damaged goods, got in touch with them told to send photos, did this heard nothing back from them, think I will go somewhere else.

31 de outubro de 2022
Opinião espontânea
logótipo da Kids Stuff For Less LTD

Resposta da Kids Stuff For Less LTD

Hi Yvonne, we are sorry but if you check the emails you have sent us, you will see that you did not send the photos. Once we receive them we can sort this out for you. We know you are a regular customer so it is important to us that you are happy. Please be aware though things are taking a little longer than usual as we are absolutely swamped with orders and despite taking on more staff and working 18 hours a day are still a few days behind on everything

Classificada 5 em 5 estrelas

Faultless - highly recommend

Slight delay in dispatch but this was communicated so expected.
Parcel force were rubbish and didn't come both days they said they would and the box was a bit battered but "kids stuff for less" themselves are faultless. Cheap and cheerful goodies, everything arrived and most items exceeded expectations - great quality for the price, will recommend to friends and will definitely use again.

18 de outubro de 2022
Opinião espontânea
logótipo da Kids Stuff For Less LTD

Resposta da Kids Stuff For Less LTD

Thank you for your positive review, we do use Parcel Force and Royal Mail as generally we have found them more reliable than other couriers but they don't always get it 100% right which is a bit frustrating for us as we do everything our end possible to get the parcels out in reasonable time and also in a good condition

Classificada 5 em 5 estrelas

Stokke siblings board

Excellent
I bought a stokke sibling board and came in perfect condition wouldn’t say it’s been refurbished.
Very pleased with this purchase. Highly recommended.

30 de setembro de 2022
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais