Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I purchased the personalized animal and name board for my daughter and she absolutely loved it!! It came pretty quickly and it’s so well made with nice bright colors (that you can choose yourself) and... Ver mais

Classificada 3 em 5 estrelas

We ordered a Christmas gift for our niece at the beginning of December. We immediately got shipping tracking information but for several weeks it just said "label created" and "USPS awaiting package."... Ver mais

Classificada 2 em 5 estrelas

Ordered 4 glass ornaments for Christmas last year. Two came with correct "First Christmas" dates. Two were incorrect. Company corresponded first few contacts the first of this year, but am no longe... Ver mais

Classificada 1 em 5 estrelas

Order was placed August 5th and it took basically a month to arrive which was not timely for what I needed it for. Out of all fairness though, when I emailed my concerns your response was quick and... Ver mais

Informações sobre a empresa

  1. Loja de brinquedos para crianças

Escrito pela empresa

We are the toy experts. Our mission is to enrich families and provide "A Smarter Way to Play" by inspiring creativity and sparking curiosity. We design and curate world-class toys and games, while providing an extraordinary customer experience.


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

399 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,2

Todas as opiniões

(399)

32 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Definitely a scam

Definitely a scam, ordered some hats, said they were delivered never received, money was immediately deducted on the day I ordered, have contacted multiple times no response

21 de maio de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Slow delivery from China

Wish I had known how many weeks the delivery was going to be from China. The “First Easter” gift I ordered more than two weeks ahead did not make it in time.

5 de abril de 2025
Classificada 1 em 5 estrelas

Horrible experience

I placed an order on 4/3 for an Easter gift. Email stated it would ship in 5 days. No further updates from the company, no tracking information, no legitimate contact information. Payment was deducted immediately from my account. Will resort to legal action if needed. Definitely a scam company.

3 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I never received my order

I never received my order. I contacted through email-no response. I tried again & got a response that my order had been delivered on March 6. I emailed back telling them that I did not receive it-they responded with a picture & link showing that it was. I pointed out to them that it's BS I have informed delivery & had it been shipped i would be able to see it through those updates for every step. I also tried to check on their site & the order still showed unfulfilled & no updates to the order except paid. I tried to search the site to find the desk name plate that i had ordered & guess what...0 items found. To date they have not done a thing to make this right & still took my $30. The last response i was able to get from them was weeks ago stating to contact USPS. **DO NOT ORDER FROM THIS COMPANY**

9 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Disappointed

The personalized item I ordered arrived with the incorrect name. I messaged right away with the picture of what I ordered and what was sent along with order# and no response until I made a comment on facebook a week later. Now the correct item will not arrive in time so I requested a refund, but i really wanted the item I ordered...disappointed!

7 de março de 2025
Classificada 1 em 5 estrelas

Where is the customer service? Multiple requests via email & phone.

First time ordering from Kindlytoys. Ordered eight items, received two. I've emailed three times asking for additional information on where the other items are, and it's been over a week and still no response from Kindlytoys. I tried calling today and got voicemail.
When I try to track the order (using the order number/email address used to make the purchase or the tracking number I received) it displays "Could Not Find Order" each time.
I understand that the order might be delivered in multiple shipments, but shouldn't I have multiple tracking numbers? Shouldn't someone from customer support reply to one of my four requests for assistance?

3 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Poor Communication

I never received a confirmation that my order was received. I called the number on the website and a guy casually answered but could not help. I did not receive tracking information for shipping. It was not delivered to my door but the leasing office and the package was nearly open and cracked. The leasing office did not notify me, I went for another package and it was in the corner. I don’t think Kindlytoys was to blame for how it arrived. The color was off not really green but gray. Due to shipping the first name was split. Overall not happy.

4 de fevereiro de 2025

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