Kindlytoys Opiniões 

Customer service is incompetent and can’t read.

Well made product.

Never received item, have ordered twice…

Loved the product just wished there were more updates on when the product would arrive. I received 2 items real quick but was never sure if the other 2 were coming. I called and get the update just wish I would have gotten a few text updates.

The puzzle was beautifully crafted and inscribed. The delivery was prompt. It was a classic piece at a fair price.

We ordered a gift for a nephew and had it shipped. The shipping tracking disappeared after a few days later. The recipient didn't receive the gift. We tried to track the package but there was no longer a tracking or oder number on their site and the order was gone- yet we had already been charged. We complained to the credit card company, who put a hold on the charge to investigate... THEN KindlyToys managed to ship a broken, unrecognizable piece of junk to our nephew- who threw it out. Because an item (of any quality or junk) was actually shipped and received, we had to pay for it. I will NEVER shop with this organization again.

Our one year old wanted to play with her busy board with her name on it right away! We had to stop her at her party so she would open her other presents. It seems to be very sturdy. It’s a winner!

Was given inaccurate updates and quality is very poor

The toy arrived quickly and my nephew loved it 🥰 Great educational product. He immediately engaged with it and enjoys playing with it.

My purchase will take 15 days to arrive at the destination. It wasn’t shipped out for 10 days and then 5 more days to arrive at the destination. This was a gift for a child’s birthday and it will end up taking 15 days to complete the shipment. This is what they say is the date it will arrive. Time will tell. Totally unacceptable!! I had to email support twice. They lost track of my order.

This was given as a gift, and they absolutely LOVED it!

Package never received
Customer service never responded to multiple emails

My nephew enjoys the the bright colors and interacts with the puzzle more than a few seconds and runs off to play with something else, it holds his attention!

Ordered 4 glass ornaments for Christmas last year. Two came with correct "First Christmas" dates. Two were incorrect. Company corresponded first few contacts the first of this year, but am no longer receiving responses to my calls or emails. Ended up just making labels with correct dates to cover up the wrong imprinted dates. Disappointed with customer service

I still have yet to receive the Father’s Day gift I ordered. It says delivered and no package. No response from their customer service

ordered a fathers day gift for my husband. Says it was delivered, but I never received the order. Have emailed several times and get no response. Definently not recommended.

I ordered a puzzle with pegs and did not receive what I ordered. I contacted customer service and it has been 4 days since I submitted the requested photo with no response.

Placed a custom order on June 3, 2025. I have a confirmation email & my credit card has been charged. My order number does not work on their website & I can't get any status of when my order will arrive. Terrible customer service!