Kingfisher Drone Services Opiniões 

163
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I decided I needed to check out the Autel Evo Nano Plus. Plenty of sites with offers, however, from previous dealings, I went to Kingfisher Drone Services site. There was the combo, and the deal wen... Ver mais

Classificada 5 em 5 estrelas

My Thanks to Paul who went beyond expectations when I placed my order. His knowledge of the product was extremely high. I have confidence that my product will perform as indicated by Paul. I look forw... Ver mais

Classificada 2 em 5 estrelas

I got the second monitor for me to use on the tablet when I’m working from home in the car. However, after I attached the magnets onto my tablet, the CPU fan stopped and it burnt the motherboard of... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great service! I accidentally ordered the wrong product online, however, the staff at Kingfisherdroneservices helped me ship the wrong order back to them and posted the item I wanted back to me with n... Ver mais

Informações sobre a empresa

  1. Loja de dispositivos electrónicos
  2. Fotógrafo aéreo
  3. Loja de máquinas fotográficas
  4. Loja de hobbies

Escrito pela empresa

Kingfisher Drone Services is located in Townsville and offer commercial aerial photography for asset inspection, functions, events, real estate and more. Proudly locally owned and family operated. We stock an extensive range of drones and accessories, including the Autel, DJI, Swellpro, Gannet fishing drones and Chasing Underwater drones We have a range of quality accessories to enhance your flying experience including the FoxFury lighting solutions, Thor’s Drone world range of tablet holders and accessories, GPC Custom Cases, as well as genuine DJI, Autel, and Swellpro accessories Check out our website and view our range, and if there is something you were after, but we don’t have it, drop us a line and we will help with your enquiry.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

163 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(163)

8 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

From the start of my search for a…

From the start of my search for a Trailtec mount I found this site but phone calls were by appointment only, not a welcoming start. Then when the online order didn’t go through i phoned them and they said no to pay again as it’s probably just glitch in the system and I offered to pay over the phone as my order was time sensitive. They said no, and I said if you need me to pay again to ensure the order is posted that day I would and I wasn’t worried about the double payment as long as the order was in the post. The following Monday (the weekend has passed) they rang and said the payment didn’t go through so Ive now missed the window of getting my tablet mount for my adventure ride in time. I understand you don’t post something without payment but I left my details and told them if their was any problem to contact me and I’ll sort it and it wasn’t about the money, but I needed some customer service. Apparently that’s not a priority. If there was somewhere else to buy what I wanted I’d have gone there. Not the end of the world, but disappointing as the gps tablet mount will probably be waiting when I get home. A little understanding of your customers needs and not putting “phone calls by appointment only” would have avoided this situation. Lucky I only need one.

17 de maio de 2026
logótipo da Kingfisher Drone Services

Resposta da Kingfisher Drone Services

Hi John,

We’re sorry to hear you were disappointed with your experience.

To clarify a few points for accuracy:

When you first contacted us, you advised that payment had already been made. Based on this, we recommended not attempting payment again to avoid a duplicate transaction.
Unfortunately, no payment was successfully received at that time, which only became apparent later when the order remained unpaid.
At no stage during our communication were we advised that the order was urgently required for a specific event or travel date. The order also did not include Express Post at checkout and no additional notes placed on the order.
You later requested Express Shipping via message, and we advised we would upgrade this at no additional cost once payment was received.
We responded promptly to your text messages throughout the process, and while our phone service operates by appointment due to workload management, we do provide multiple contact methods including phone, email, website chat, text messaging, and Messenger.

We understand missing delivery timing before a trip is frustrating, and we genuinely would have tried to assist further had we known the order was tied to a time-sensitive deadline.

As a small regional Australian business based in Townsville, we also cannot guarantee Express Post delivery timeframes, as Australia Post delivery estimates to and from regional areas can vary, timeframes and any potential delays are outside of our control.

We do our best to assist every customer fairly and professionally, including offering heavily discounted pricing on hard-to-find products. We’re disappointed this experience did not meet your expectations, but we reject the suggestion that customer service was not a priority.

We do appreciate your order and hope your adventure ride goes well.

Classificada 5 em 5 estrelas

Excellent Service

Good quick communication with the staff. Once I made payment the goods were dispatch quickly and the shipping method and transit time was quick. Goods arrived in great condition too.

9 de março de 2026
Classificada 5 em 5 estrelas

Drone blades that work!

Quick and easy to order online and was delivered promptly. The parts (blades) work very well, and have been living up to the expectation. Cant highly recommend them enough.

2 de novembro de 2025
Classificada 5 em 5 estrelas

Easy, fast and low stress.

The whole shopping experience was an easy. The staff were professional, the web site and ordering process safe, and the items competitively priced. Finally the postage (via Australia Post) was fast and efficient. 10/10

24 de setembro de 2025
Classificada 1 em 5 estrelas

Poor Customer Services from Kingfisher Drone Services

Kingfisher Drone Services didn't even have the courtesy to let me know that the post out of Townsville had been delayed. So, I had been waiting for days on end until I emailed to find out where my parcel was. Also, though they have a number for texts (0480 782 073 (TXT ONLY) Calls by Appointment number), they still do not respond on it. They did respond to my email about where my parcel to say it has been delayed.

EDIT
***Responding back to Kingfisher Drone Services***: Our sympathies do go out to you and all affected as a result of the flooding but please note not everyone will be aware of what happens in Townsville or North Queensland, hence, why communication is key to alert customers.

Even a one or two words post on your social media would have sufficed or a banner alert on your website to this effect. Furthermore, it does not seem that anyone responds on your TXT ONLY number (even to SMS) and customers do not seem to have a number to reach you directly on, only via email. Reflect on those. Nonetheless, stay well and safe.

16 de fevereiro de 2025
logótipo da Kingfisher Drone Services

Resposta da Kingfisher Drone Services

Context: North Queensland Floods impacted everyone, communities, businesses, families and individuals - your email and subsequent feedback is extremely disappointing, and more a reflection on you, than our customer service and what we do for our appreciative customers. For what? a 1-2 week delay due to a natural disaster.

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