Kirobrands Opiniões 266

Purchased Waggy the AI Puppy advertised online.
The pictured item was Delivered, a 1970 barking dog that uses a AA Battery. The toy might have a Microchip but definitely no Microprocessor for AI capability. This toy is something we bought in 1979 for our baby boy (less than 2 years old) to laugh at.
Complete fraudulent Advertising.

Bought 2 pairs of specs from this company which were advertised as able to correct any vision issue. Received 2 pairs of reading glasses. They hadn't even bothered to take the stickers off stating they were reading glasses. I returned them but after 6 months of back and forth emails I am still waiting for a refund which was promised within 3-5 working days!

I did not want to join, or agree to join, the Elite Club Membership that charges you monthly. Wish I had seen the reviews before ordering off this company. Scam, scam, scam. Very disappointed. Buyer Beware.

The problem is that in attempting to check out, Kiro adds additional, generally useless, “products”, which, unless you are very careful to specifically delete them, appear in your final charges. In my opinion, this is deliberate deception, specifically designed to inflate your charges.

The glasses I purchased were supposed to be "special". Nothing special about plain, cheap, plastic reading glasses that I can get at the dollar store. Company will refund but you have to return the item to China which costs more than the item itself.

PLEASE DO NOT ever order anything g from this co. I ordered 3 AI dogs from them for Christmas for my grandchildren. InsteD I received 6 of them and was charged $167. They had all 6 of them just thrown into 1 bag. They were a whole lot smaller then they were suppose to be, and the only thing the dogs could do was help and walk. When I asked for my money back they told me that I would have to mail them to some place in China. CHINA, why China when I bought them right here In the USA. Well needless to say, they stole my $167. As tho that wasn't enough, just the other day they took $24.95 out of my account. This was almost a week ago to be exact. Getting ahold of these people is nearly impossible as they never answer their phone. I have tried emailing them 3 times now but for some reason or other my emails to them are not going through. I know I have the correct address. How dare they take money out of my account when I have ot ordered anything more since the dogs. They are nothing but low class thieves. IT looks like I will probably have to get a new debit card with a new number. So please if you Re thi m king about ordering from these people, DON'T!!! Sheila Zeeb

I ordered what I believed to be a legitimate product from this company kirobrands, I thought this would be the perfect companion for me since I just lost my husband of 44 years and my beautiful little Maltese I had for 14 years. So I thought this would be the perfect little only to find out that they are a complete scam, I placed my order for Waggy an AI dog, what a joke. It’s just a toy that does nothing but go back-and-forth and yaps and make a funny noise not even a bark. I was also charged for some type of add-on an additional $9.99 and for a mystery box elite club which I did not order for $24.99. I contact them for the refund and to get the shipping instructions to return the item only to find out it cost me more to return the dog then my refund would be so I’m stuck with it. I did manage to get $24.99 back for that elite club. Do not buy from this company.. KIROBRANDS IS A SCAM.

am reporting this product because it is not as described in any way. These so-called “AI dogs” are extremely cheap, poorly made, and do absolutely nothing except bark nonstop the moment batteries are inserted. None of the features that were advertised are present or functional.

When I attempted to return the product, I was informed that it must be shipped back to China, which is why the return cost is $61, while the product itself only cost $70. It is completely unreasonable and not worth it to spend almost the same amount of money just to return a defective and falsely advertised product. Doing so would only result in losing even more money.

I am leaving a very negative review to warn other consumers. This product is misleading and feels like false advertising, and the return process makes it nearly impossible for customers to get their money back. Buyers should be aware before purchasing so they do not fall into the same situation.

Products like this should not be allowed to be sold in the United States under misleading descriptions. I feel taken advantage of and extremely dissatisfied with both the product and the return policy.

I am reporting this product because it is not as described in any way. These so-called “AI dogs” are extremely cheap, poorly made, and do absolutely nothing except bark nonstop the moment batteries are inserted. None of the features that were advertised are present or functional.

When I attempted to return the product, I was informed that it must be shipped back to China, which is why the return cost is $61, while the product itself only cost $70. It is completely unreasonable and not worth it to spend almost the same amount of money just to return a defective and falsely advertised product. Doing so would only result in losing even more money.

I am leaving a very negative review to warn other consumers. This product is misleading and feels like false advertising, and the return process makes it nearly impossible for customers to get their money back. Buyers should be aware before purchasing so they do not fall into the same situation.

Products like this should not be allowed to be sold in the United States under misleading descriptions. I feel taken advantage of and extremely dissatisfied with both the product and the return policy.

BEWARE!!!
Do not give them access to your PayPal account or credit card. They will charge you for stuff you didn’t order and repeat monthly,I had to contact Pay Pal to stop them accessing my account. It’s a racket by the time you catch up with them they have sucked $100 out of you for a $9 dog or some other cheap garbage that isn’t what they say it is or does!

Got scammed by $50 from my card. Never opened the site before

I never heard of them nor did I order from them. My bank is pursuing fraudulent charges on my card for 2 items totaling $ 75.

Bought a set of iTagPRO remote responding chips, advertised as GPS capable 38 days ago. On checkout via a desk top Computer, company offered another order of triple (3X) the quantity I only desired but with a further per item "discounted" price and charged both to my Visa Card but had to respond within sixty (60) second on my mobile phone, which unfortunately was in another room of the house and could not be acted on. The company offers a variety of so called support phone numbers only one (1) was connecting but obviously AI staffed. Every contact offered service help as soon as an agent would be free. During every try the phone call was terminated after precisely 10 Min. 20 seconds and the request to send an e-mail. Company cites a number of Head offices from Vilnius, Latvia to Danbury, CT the last one of which actually is an employment agency.!!! Also it appears that Google somehow shields the company from negative reviews, since I was repeatedly denied log-ins to Trust Pilot citing too many log-in attempts.
Trying to solve my dispute via my Visa Card issuer.

If I could give Kiro Brands a negative 5 stars, I would do so. I ordered a product from Kiro brands and it was not as advertised. Them they, without my knowledge, signed me up for some monthly subscription service. I had to file a dispute with Pay Pal to stop the auto pay. Please DO NOT involve yourself with this company.

One of the most disreputable companies I've ever dealt with. Product did not work. Requested RMA. Was told to send pics of product as packaged / received. Sent. They acknowledged pic receipt & told me had to return to China. Shipping cost $30+ and they would charge $21 return fee to process. Told them I would do negative reviews because this policy not mentioned in ad. They said keep product & they would do full refund in 5-7 days. That was 12/22/25.Still no refund. They have become unresponsive. Referred to Cc company to charge back. Awaiting chargeback credit.

Do not deal with this company unless you thrive on disappointment. I purchased a cane from them based on an Instagram ad. It arrived in good time and well packaged,but without any instructions for use or adjustments. As it was set for a user much taller than me, I attempted to shorten it in a way consistent with most canes, but it became stuck at an even taller setting. I contacted customer service asking for manufacturer's instruction. Instead they replied in an email with instructions that were clearly not applicable to this cane. When I told them that and sent pictures of the cane, they just offered me a return at my own expense. Unwilling to throw more money at this relatively expensive product, I declined. Will donate to Goodwill and hope a much taller person or someone more mechanically inclined will benefit from it's use. Will not be buying from Kirobrands again!

I ordered Kiro Brand glasses online back on 14 July 2025. 3 pairs with 1 case. Costing £78.46. And another 2 pairs costing £58.99. They took weeks to arrive. Once I received them I gave 3 pairs as gifts to family and friends. However after a short use of using them. I discovered that they weren't as good as the promotional described. The were supposed adjust to better eyesight. They are very flimsy ( 3 pairs broke). I complaint shortly afterwards. I just couldn't understand how to go along with the complaint
I tried again a couple of days ago
And they wanted a picture of the glasses and original packaging. Ive only got 2pairs of broken in my possession. I've asked for the ones that I gave as gift's
What they thought about them. And they weren't impressed at all. They assumed I had bought them cheaply. And discarded them. A couple broke like mine and didn't work with they're eyesight as described. Ive been urged to ask for a refund. I found it very difficult to make a complaint and ask for a refund. I have until today to make this complaint official. I am a pensioner. Thank you

The MagVolts that I ordered from Kirobrands were shipped from Franklin Park, Illinois. And in order to get my money back I have to return their product to CHINA!!! First they falsely advertised their “MagVolts” as 5-port quick charge cubes with foldable prongs. The MagVolts I received were 4-USB ports with stationary prongs. And when I asked to return because I did not receive what they advertised, they first wanted a photo of all their products and the packaging it came in. And now I have to return their product to CHINA, with cautions that if product is damaged in shipping, they will not give me any refund. I was billed $94.92 for the MagVolts. But I’m instructed, “Please be sure to DECLARE THE PACKAGE VALUE AS $10 on the custom form when sending the return.” And NO RMA# was given, so how will my pkg be credited to me??? How many months will a small 7”x7”x3-1/2” pkg take and will it get lost in shipping? So very unfair and spiteful!!!

tv ad says it removes mold. $50 . i shouldve known but ad was so convincing. duh. no immediate cancellation or refund. when it arrived i looked up on amazon [$8] plugin gadget. does nothing i think. would cost $15+ to return to china and i probably wouldnt get $ back. expensive lesson. reported to the gov fraud website. pls do same

There used to be a light pet smell in my living room that I could never get rid of and that essential oil collar somehow fixed it. The scent is barely there but the room just smells fresher overall !!!!!!!