Brilliant eco-friendly products that actually work! We have been using these products for about year and half and can't recommend Kit & Kin enough. We use a whole range of their products includi... Ver mais
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I started using these products a few months ago and have tried a varied selection. The dishwasher tablets and rinse aid are fab and I use the unscented washing detergent as I am cautious about using... Ver mais
A empresa respondeu
So far I’ve had good experiences with Kit&Kin. I have been using their cleaning products for a while as I wanted to have cleaner alternatives when cleaning my home. Some scents of the cleaning sprays... Ver mais
A empresa respondeu
Bought Kit & Kin for their environmental and healthy / safe ingredients and it feel good using it, not quite sure why but it does. The quality is also good and I get good results.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Kit & Kin offers families a range of safe, eco-friendly and affordable products that are better for you and better for the environment.
Informações de contacto
22 Wycombe End, HP9 1NB, Beaconsfield, Reino Unido
- 0208 075 6678
- chat@kitandkin.com
- kitandkin.com
4,3
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
So soft and lovely on my babies skin
So soft and lovely on my babies skin, but the nappies really need a poop stopped at the top because it leaks up my babies back every time
19 de agosto de 2026
Resposta da Kit & Kin
Hi Chelsea,
Thank you so much for taking the time to leave us a review. 💚
We’re so pleased to hear that you love how soft our nappies are on your little one’s skin!
We’re sorry to hear about the leaks up the back. This can often be a sign that a different size or fit may be needed. We also really appreciate your suggestion about adding extra protection at the back of the nappy, and we’ll be sure to pass this feedback on to our Design team.
Please do reach out to our Customer Experience team at chat@kitandkin.com and they’ll be happy to look into this for you and help find the best solution.
Fiorela 💚
Good but oesn't hold large poops
I love the brand but it doesn't hold well my baby's poop, usually comes out on the sides with large amounts
3 de maio de 2026
Resposta da Kit & Kin
Hi Iwona,
Thank you so much for taking the time to leave us a review. 💚
We’re so pleased to hear that you love the Kit & Kin brand, although we’re sorry to hear that you’ve been experiencing leaks with our nappies.
Leaks can sometimes be a sign that a different size or fit may be needed. Please do reach out to our Customer Experience team at chat@kitandkin.com and they’ll be happy to look into this for you and help find the best solution.
Fiorela 💚
Great product and ethos
Great product and I really like the ethos behind it. Let down by very poor delivery service (Evri) but K&K customer service was amazing in sorting. Definitely a repeat order going in.
18 de agosto de 2026
Resposta da Kit & Kin
Hi there!
Thank you so much for your lovely review 💚
We’re delighted to hear you love our products and the ethos behind Kit & Kin. We’re sorry the delivery didn’t go as smoothly as it should have, but it’s wonderful to know our customer service team was able to help get things sorted for you.
Thank you for giving us another chance and for your continued support. We really appreciate it and look forward to welcoming you back! 💚
Jade
Poor communication
I ordered two items at the same time, I received one item without receiving the other, I’m trying to get in contact with the seller but no avail
18 de agosto de 2026
Resposta da Kit & Kin
Hi Ahmed,
We are very sorry to hear that you have only received one parcel. We have looked through our inbox and cannot see any previous messages from you regarding this query, so we want to reassure you that one of our team will be in touch with you shortly so we can resolve this for you. Again we apologise for your experience 💚
Jade
Resposta da Kit & Kin
Hi Aditi,
Thank you for taking the time to leave us a review. 💚
We’re very sorry to hear that your order still hasn’t reached you. This certainly isn’t the experience we want for our customers, and we completely understand how disappointing this must be.
A member of our Customer Experience team will be in touch with you directly to help get this sorted as quickly as possible.
Fiorela 💚
Good products,very pleased with the…
Good products,very pleased with the nappies
Will keep buying them😊
17 de agosto de 2026
Resposta da Kit & Kin
Hi Mr Mihai,
Thank you so much for taking the time to leave us such a lovely review! 💚
We’re so happy to hear you’re pleased with our nappies and will be continuing your Kit & Kin journey with us.
Thank you for choosing and supporting Kit & Kin!
Fiorela 💚
The cleaning products are great
The cleaning products are great, the laundry detergent smells lovely! Looking forward to buying more products!
17 de agosto de 2026
Resposta da Kit & Kin
Hi Chelsie,
Thank you so much for your lovely review! 💚
We’re delighted to hear that you’re enjoying our cleaning products and that you love the scent of our laundry detergent. It’s wonderful to know you’re looking forward to trying more of our range!
Thank you for choosing Kit & Kin and for taking the time to share your experience with us. We truly appreciate your support. 🌿
Carmen
Resposta da Kit & Kin
Hello Nimota,
thank you so much for sharing your feedback with us.
We are very sorry to hear about your experience and want to let you know that unfortunately order cannot be cancelled before the payment is taken. This means that we can only cancel order which has been paid for. We also want to let you know that we have managed to successfully cancel your order with our dispatch team and our refund will follow shortly. Thank you for your patience once this is being resolved for you.
best wishes,
Marta 💚
Good quality nappies delivered to your…
Good quality nappies delivered to your door. Reliable service
16 de agosto de 2026
Resposta da Kit & Kin
Hi Linda,
Thank you so much for taking the time to leave us such a lovely review. 💚
We’re so pleased to hear that you’re happy with the quality of our nappies and that you’ve found our delivery service reliable too! We know how important it is to have nappies turn up when you need them, so it’s lovely to hear everything has been running smoothly for you. 😊
Thank you for choosing Kit & Kin and for your support, it really does mean a lot to us.
Fiorela 💚
Love the products but too expensive
Love the products. I jusy wish was a bit more affordable as quite expensive!
1 de junho de 2026
Opinião espontânea
Resposta da Kit & Kin
Hi Rachel,
Thank you so much for taking the time to leave us a review. 💚
We’re so pleased to hear that you love our products! We completely understand your thoughts around the price too, and really appreciate you sharing this with us.
We’re always working hard to offer the best possible value without compromising on the quality and care that goes into our products.
Thank you for choosing Kit & Kin and for your support, it really does mean a lot to us.
Fiorela💚
not satisfactory
according to its price its not worth as it's always getting leakage problems of poop and not comfortable...baby got rash
16 de agosto de 2026
Resposta da Kit & Kin
Hi Mandeep,
Thank you for taking the time to leave us a review. We’re so sorry to hear that you’ve been experiencing leaks and that your little one has developed a rash. 💚
Our nappies are designed to be gentle and comfortable on delicate skin, so we’re really disappointed to hear that this hasn’t been your experience. We’d really like the opportunity to look into both the fit and the skin reaction with you and see how we can help.
Could you please email us at chat@kitandkin.com, quoting “Trustpilot Review” in the subject line or body of your email? This will help us locate your enquiry as quickly as possible.
We hope to hear from you soon so we can look into this further for you.
Fiorela 💚
Great products that smell lovely!
Great products, lovely smell. Came in a good time and exactly what I ordered. Can’t wait for my kitchen to smell great!
12 de agosto de 2026
Resposta da Kit & Kin
Hi George,
Thank you so much for taking the time to leave us such a lovely review. 💚
We’re so pleased to hear that you’re happy with your products, and that everything arrived quickly and just as expected. It’s lovely to hear you’re enjoying the scent too!
We hope they leave your kitchen smelling beautifully fresh, and thank you for choosing Kit & Kin. Your support really does mean a lot to us.
Fiorela 💚
great quality hypoallergenic nappies.
I am 80 years old and the only practical way to be involved with my great grand child was to buy the nappies. Mum was concerned about nappies causing allergies, but on trying Kit and Kin was delighted. I have been buying them since birth and now have a subsciption directly with Kit and Kin.I am experimenting with buying other things like napppy bags and cleaning products. So far delighted with quality and service.
14 de agosto de 2026
Resposta da Kit & Kin
Hi Jean,
Thank you so much for taking the time to leave us such a lovely review. 💚
It’s so special to hear that our nappies have been part of your great-grandchild’s journey since birth, and we’re delighted that Mum has been so happy with them too!
We hope you enjoy trying some more of our products, and thank you for choosing Kit & Kin to help care for your little great-grandchild. Your support really does mean a lot to us.
Fiorela 💚
Resposta da Kit & Kin
Hi Sheelagh,
Thank you so much for your lovely 5-star review! 💚
We’re so happy to hear you’re enjoying our products and that your order reached you quickly. Thank you for choosing Kit & Kin and for your support!
Fiorela 💚
I like their products but I just went…
I like their products but I just went to order refills for the first time and it’s £7 for shipping unless you spend £40 each time. It’s just not practical for us as we run out of cleaners at different times, and one refill is £7 itself.. but then £14 total so the shipping making this an unsustainable option. Wish they would fix this but until they do I don’t think I will continue to use
24 de agosto de 2026
Opinião espontânea
Resposta da Kit & Kin
Hi Carly,
Thank you so much for taking the time to leave us a review 💚
We’re really happy to hear that you’ve been enjoying our products, although we’re sorry that our delivery costs have put you off ordering your refills.
We completely understand that different products can run out at different times, which can make reaching the £40 free delivery threshold a little tricky. We do work hard to keep our delivery costs as low as possible, while making sure orders arrive safely and reliably.
Thank you again for your review and for choosing Kit & Kin. We really appreciate your support!
Fiorela 💚
Such great customer service from these…
Such great customer service from these guys!
13 de agosto de 2026
Resposta da Kit & Kin
Hi Pippa,
Thank you so much for your lovely review! 💚
We’re so happy to hear that you’ve had such a great experience with our customer service team. It really means a lot to us!
Thank you for choosing Kit & Kin and for taking the time to share your kind words. We truly appreciate your support.
Fiorela💚
We use kit and kin all the time as does…
We use kit and kin all the time as does my Niece
Very few shops sell it but I found one in lakeside a baby shop. However they sell out quick.
The best products ever
13 de agosto de 2026
Resposta da Kit & Kin
Hi Rita,
Thank you so much for your lovely feedback! 💚
We’re so happy to hear that both you and your niece love our products, hearing you call them the best ever has absolutely made our day!
Thank you for choosing Kit & Kin and for taking the time to share such kind words with us. We really appreciate your support.
Fiorela💚
AMAZING BRAND
AMAZING BRAND! Love these Nappies and Wipes, best hands down! They are lightweight with great absorption, being hypoallergenic and Cute print on the back too! Plus helping the planet too is an perk! Overall very happy!
3 de junho de 2026
Resposta da Kit & Kin
Hi Jen,
Thank you so much for your amazing feedback! 💚
We’re so happy to hear how much you love our nappies and wipes, and that you’re enjoying everything from the absorbency to our cute designs!
It means so much to know that our products are working so well for you while helping to make a difference for the planet too. 🌿
Thank you for choosing Kit & Kin and for your lovely support!
Fiorela💚
Just prefer bio degradable products to…
Just prefer bio degradable products to minimise plastic waste.
11 de agosto de 2026
Resposta da Kit & Kin
Hi Scott,
Thank you so much for your lovely feedback! 💚
We’re so happy to hear that you’re enjoying our products and that our focus on reducing plastic waste is important to you too.
Thank you for choosing Kit & Kin and for taking the time to share your kind words with us. We truly appreciate your support.
Fiorela💚
Absolutely love Kit & Kin
Absolutely love Kit & Kin products for all around our home, their washing up liquid is the only one I will buy and their floor cleaner smells amazing as do all their products
13 de agosto de 2026
Opinião espontânea
Resposta da Kit & Kin
Hi there,
Thank you so much for your lovely review! 💚 We’re absolutely delighted to hear how much you’re enjoying our products throughout your home. It’s especially wonderful to know that our washing up liquid has become your go-to, and we’re so pleased you’re loving the smell of the floor cleaner too!
Thank you for your continued support of Kit & Kin, it really means so much to us 😊
Jade
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