The Kitchen Restoration Company Opiniões 214

TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Found all the staff professional and helpful. I was really impressed by the fitter. The only problem was that although the designer had given a solution for disguising a wine rack, the surveyor failed... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very professional, extremely helpful (both at the design and fitting stages). Did exactly as we planned, super smoothly!

A empresa respondeu

Classificada 5 em 5 estrelas

We are extremely pleased with the outcome of our kitchen makeover. Len our designer was extremely thorough, responsive to follow-up questions and always helpful. Installation was incredible - Mick was... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great workmanship, we're very pleased and our kitchen feels like new. The fitters Mick and Phil were friendly, professional, flexible and made good suggestions when we were maybe indecisive at times.... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Remodelador de cozinhas
  2. Loja de bricolage, casa e jardim

Escrito pela empresa

For over 21 years, The Kitchen Restoration has been transforming kitchens across the UK. As pioneers in kitchen refurbishment, we introduced the concept of upgrading rather than replacing, and have since become industry leaders. From a small office in Coleshill, we now operate from a 20,000 sq. ft. Birmingham HQ, serving the entire UK, from Truro to the Scottish Borders. Known for our service, quality, and value, we go beyond just replacing doors and drawer fronts. We deliver complete, professional makeovers with meticulous attention to detail, earning us an unmatched reputation. Whether it's a full overhaul or a simple update, we’re committed to making your dream kitchen a reality. Our handcrafted doors and drawer fronts are made in our Midlands factory, quality-checked, and tailored to your space. Over 600 styles in 8 ranges Free nationwide design consultations Expert installation with an unconditional guarantee


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

214 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good efficient service

Good, efficient service from initial visit, through survey, to fitting of replacement cupboard doors. Very pleased with the outcome

13 de maio de 2024
logótipo da The Kitchen Restoration Company

Resposta da The Kitchen Restoration Company

Hi Heather,

Thank you for leaving us a review.

It's really great that you had a positive experience and that you are pleased with the outcome.

Kind regards
The Kitchen Restoration Team

Classificada 5 em 5 estrelas

Couldn't have asked for a better…

Couldn't have asked for a better workman (Callum) done an amazing job. The finish on the doors is exceptional.
Would recommend the company to anyone, was told how things work from the salesman to the surveyor and the office.

13 de maio de 2024
logótipo da The Kitchen Restoration Company

Resposta da The Kitchen Restoration Company

Hi Karen,

Thank you for leaving us a review.

We'll make sure your kind words are passed on to Callum.

We really appreciate the recommendation and hope you are enjoying the kitchen.

Kind regards
The Kitchen Restoration Team

Classificada 5 em 5 estrelas

Came on time and were polite and…

Came on time and were polite and friendly. Work was done very well and I am extremely happy with my kitchen cupboards

21 de maio de 2024
logótipo da The Kitchen Restoration Company

Resposta da The Kitchen Restoration Company

Hi Janet,

Thank you for leaving us a review.

We're really pleased that you are extremely happy with the kitchen.

Kind regards
The Kitchen Restoration Team

Classificada 1 em 5 estrelas

£2500 minimum spend!!!!!

was looking for a quote on a new laminate kitchen worktop, bloke called simon (i believe) turned up, basically tried telling me everything i think i know is incorrect. Didnt even provide a quote for ANYTHING, merely said we dont do any work to anything for less than £2500. Which is just ridiculous when laminate worktops are cheap as chips. £2500 minimum spend i thought was a disgrace nobody on the phone said this, just this fella when he turned up. Wouldnt recommend.

7 de maio de 2024
Opinião espontânea
logótipo da The Kitchen Restoration Company

Resposta da The Kitchen Restoration Company

Dear Adam,
We're sorry you were not happy with our quotation, we provide a high quality product and service and therefore our prices cannot be compared to off the shelf items.
I can see, however, that Simon has prepared a quotation for you to change your worktops. If you would like to discuss this further, please do not hesitate to get in touch.
Kind regards
The Kitchen Restoration Team

Classificada 4 em 5 estrelas

Excellent Fitter!

9 de abril de 2024
logótipo da The Kitchen Restoration Company

Resposta da The Kitchen Restoration Company

Hi Mike,

Thank you for leaving us a review.

We're so happy that you found the Fitter to be excellent and we hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Team

Classificada 5 em 5 estrelas

Very professional from the initial…

Very professional from the initial survey right through to job completion. Totally satisfied with all aspects of the work.

12 de abril de 2024
logótipo da The Kitchen Restoration Company

Resposta da The Kitchen Restoration Company

Hi Michael,

Thank you for leaving us a review.

We're so pleased that you are satisfied with all aspects of the work and hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Team

Classificada 3 em 5 estrelas

A professional company

The salesman Rob was very helpful with helping to chose best designs etc.

Arthur the fitter was efficient and very organised and tidy

Not so good was a mis-measurement of work top although was sorted out !!

11 de abril de 2024
logótipo da The Kitchen Restoration Company

Resposta da The Kitchen Restoration Company

Hi Jean,

Thank you for leaving us a review.

We will pass your kind words on to Rob and Artur and we really hope you are happy with the finished kitchen.

Best wishes
The Kitchen Restoration Team

Classificada 4 em 5 estrelas

We are very pleased with our kitchen

We are very pleased with our kitchen, which was installed by gentle giant Sergio.
The missing star is because of various hiccups along the way. These were all put right as soon as they were spotted.
Though the fact that the surveyors had got one important measurement wrong did delay the work. Sergio could possibly have done everything in two days rather than the (still impressive) three it took once correct material had been sent down from Birmingham.

19 de abril de 2024
logótipo da The Kitchen Restoration Company

Resposta da The Kitchen Restoration Company

Hi Rosalind,

Thank you for leaving us a review.

We're really happy that you are pleased with the kitchen and that any issues were quickly resolved.

Best wishes
The Kitchen Restoration Team

Classificada 3 em 5 estrelas

service recieved

Whist the doors and drawers are fine the service was poor as the original date of installation was moved at the last minute from Friday to Saturday then it wasn't completed because one of the doors was supplied incorrectly so another date of installation had to be made for a week later then that agreed date was then put back another day to the Saturday!

19 de abril de 2024
logótipo da The Kitchen Restoration Company

Resposta da The Kitchen Restoration Company

Hi Stephen,

Thank you for leaving us a review.

We're sorry that there were some issues with your appointments. We only move appointments after exhausting all other options, so it is a rare occurrence. However, we understand how inconvenient it must have been and thank you for accommodating the changes.

We use all feedback to improve our service and are grateful that you took the time to leave a review.

Best wishes
The Kitchen Restoration Team

Classificada 4 em 5 estrelas

Fitter was great

Fitter was great, looks fabulous, when finally finished, drawer front was made to the wrong size so a second was ordered, when it arrived second fitter was also great.. lack of communication is my only bug hence four stars…

3 de abril de 2024
logótipo da The Kitchen Restoration Company

Resposta da The Kitchen Restoration Company

Hi Mrs Fawley,

Thank you for leaving us a review.

We're sorry that you found communication to be lacking, we appreciate all feedback and use it to improve our service.

We're really pleased that you are happy with the finished kitchen.

Best wishes
The Kitchen Restoration Team

Classificada 5 em 5 estrelas

Excellent service

Excellent experience and extremely pleased with our updated kitchen.
Whole process was easy and staff were helpful and knowledgeable. High quality products. Have recommended the company to two friends who are also looking to update their kitchen.

15 de fevereiro de 2024
logótipo da The Kitchen Restoration Company

Resposta da The Kitchen Restoration Company

Hi Nia,

Thank you for leaving us a review and sharing your experience.

We really appreciate the recommendation, don't forget if your friends make a purchase, you will be eligible for £100 of Marks and Spencer's gift vouchers, through our recommend a friend scheme.

Best wishes
The Kitchen Restoration Team

Classificada 5 em 5 estrelas

Happy customer.

Great work, fast install. Totally happy with job. Installer was stellar and fast.

27 de fevereiro de 2024
logótipo da The Kitchen Restoration Company

Resposta da The Kitchen Restoration Company

Hi Frank,

Thank you for leaving us a review.

It's great to read about your experience and we hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Team

Classificada 5 em 5 estrelas

Everyone we dealt with was friendly and…

Everyone we dealt with was friendly and competent. We receive excellent advice from the salesman. It was no problem from the beginning to the end. People arrived when they should and the whole job was carried out very efficiently. I could not believe how easy it was.
Mrs Bayne

16 de fevereiro de 2024
logótipo da The Kitchen Restoration Company

Resposta da The Kitchen Restoration Company

Hi Mrs Bayne,

Thank you for leaving us a review.

It's lovely to read about your experience and we really appreciate your kind words.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Team

Classificada 5 em 5 estrelas

Quality materials at s competitive price

friendly considerate workers.

19 de fevereiro de 2024
logótipo da The Kitchen Restoration Company

Resposta da The Kitchen Restoration Company

Hi Mr Benson,

Thank you for leaving us a review.

We really appreciate you taking the time to leave us feedback and hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Team

Classificada 4 em 5 estrelas

Great Job Done…

We were very satisfied with the initial survey visit, the quality of the units and worktops and the fitter who did an excellent job. However, we would have liked to have had a follow up phone call or email once the work had been completed. As it is, this is the first contact we have had.

14 de fevereiro de 2024
logótipo da The Kitchen Restoration Company

Resposta da The Kitchen Restoration Company

Hi Kathryn,

Thank you for leaving us a review.

We're so pleased that you had a good experience. We don't generally call after installation unless there is an issue. The next bit of correspondence our Customers receive, is the guarantee paperwork.

If there is anything in particular you'd like to discuss, please feel free to contact the office on 0121 333 2799 or email customer@kitchen-restoration.com.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Team

Classificada 5 em 5 estrelas

Service was great I was very happy with…

Service was great I was very happy with the new kitchen he was very polite.

2 de fevereiro de 2024
logótipo da The Kitchen Restoration Company

Resposta da The Kitchen Restoration Company

Hi Zahida,

Thank you for leaving us a review.

We're so pleased that you are happy with the kitchen and the Fitter.

Best wishes
The Kitchen Restoration Team

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, understood our needs and made some good recommendations for us. The doors are high quality and look great, expertly fitted. Good communication all along the way, thank you

2 de fevereiro de 2024
logótipo da The Kitchen Restoration Company

Resposta da The Kitchen Restoration Company

Hi SB,

Thank you for leaving us a review.

It's really nice to read about your experience, it really is a collaboration, to get the desired finish our customers want.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Team

Classificada 5 em 5 estrelas

I have just recently had my kitchen…

I have just recently had my kitchen updated by Kitchen Restoration company and I thoroughly recommend them to complete a first class job. A gentleman named Ali did the work to perfection he was polite, nothing was too much trouble for him and he never stopped working.
Mrs M ANDERS

18 de janeiro de 2024
logótipo da The Kitchen Restoration Company

Resposta da The Kitchen Restoration Company

Hi Mrs Anders,

Thank you for leaving us a review.

We really appreciate the recommendation and hope you are enjoying the kitchen.

We'll make sure to pass your kind words on to Ali.

Best wishes
The Kitchen Restoration Team

Classificada 5 em 5 estrelas

Great experience from start to finish

Great experience no pressure from Carl the rep. Then Ian the surveyor arrived few days later. Within 2 weeks Sam the fitter arrived to fit us new cabinet doors, draws & kickboard such an experienced fitter. Everyone was so nice & a pleasure to have them in your home. I am over the moon with my kitchen & the quality of doors & draws are exceptional.

2 de fevereiro de 2024
Opinião espontânea
logótipo da The Kitchen Restoration Company

Resposta da The Kitchen Restoration Company

Hi Sandra,

Thank you for leaving us a review.

We really appreciate you sharing your experience and are so pleased that you are over the moon with the Kitchen.

We'll make sure your kind words are passed on to Sam.

Best wishes
The Kitchen Restoration Team

Classificada 5 em 5 estrelas

Excellent professional staffs and…

Excellent professional staffs and service. Paul came for initial consultation was very pleasant and Ian who did the survey. Lukasz the kitchen fitter did a fantastic job to high standards. We are pleased with the service provided and good quality products. Our kitchen looks great.

25 de janeiro de 2024
Opinião espontânea
logótipo da The Kitchen Restoration Company

Resposta da The Kitchen Restoration Company

Hi There,

Thank you for leaving us a review.

It's lovely to read about your experience and we're so happy that the kitchen looks great.

Best wishes
The Kitchen Restoration Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais