Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Purchased the Rustico dinner and side plates. They are excellent quality and I am very happy with them. There was a slight issue with the dispatch/delivery but after making contact this was sorted qui... Ver mais

Classificada 2 em 5 estrelas

I had ordered something extra but it wasn't delivered, nor did I receive any information about why it wasn't included, and I didn't get a refund either. There were also extra costs for customs. So, no... Ver mais

Classificada 5 em 5 estrelas

Love this tumble dryer. It’s very quick to dry, even on medium (a full washing machine load took 30 mins to be bone dry). Would never have a small domestic dryer again as these big American dryers are... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Everything arrived quickly and it was all as expected with no problems Would definitely recommend and is cheaper than Nesbits

Informações sobre a empresa

  1. Grossista
  2. Loja de equipamento para restaurantes

Escrito pela empresa

Kitchway supplies high quality wholesale kitchenware, barware and restaurant supplies to businesses across the UK at truly affordable prices with super-fast shipping


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

224 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 69% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent

Kitchway were perfect! Had exactly the products I wanted, in the numbers I wanted. Excellent guidance from the online chat. Delivered speedily and beautifully packed. Thank you Kitchway.

5 de agosto de 2022
logótipo da Kitchway

Resposta da Kitchway

Hi Carol,

Thanks very much for taking your time to leave us a review it's very much appreciated.

I'm glad that your happy with the service and products.

I look forward to serving you again in the future.

Abraham

Classificada 5 em 5 estrelas

Abraham is a very nice and…

Abraham is a very nice and knowledgeable person. Very good with solutions and try his best to go the extra mile.
Very happy we will use them again.

26 de julho de 2022
logótipo da Kitchway

Resposta da Kitchway

Hi Athina,

Thanks very much for taking your time to leave us a review it's very much appreciated.

I'm glad that your happy with the service, you have received and the solutions we have offered for you new opening, best of luck with the new caffe.

I look forward to serving you again in the future.

Abraham

Classificada 5 em 5 estrelas

Fantastic company to deal with

Fantastic company to deal with. Xxx

26 de julho de 2022
Opinião espontânea
logótipo da Kitchway

Resposta da Kitchway

Hi Jenny,

Thanks very much for taking your time to leave us a review it's very much appreciated.

I'm glad that your happy with the service and products.

I look forward to serving you again in the future.

Abraham

Classificada 5 em 5 estrelas

Fantastic product

Fantastic product. Easy to use website.delivery was quick.Recommend anytime

1 de julho de 2022
logótipo da Kitchway

Resposta da Kitchway

Hi Richard,

Thanks very much for taking your time to leave us a review it's very much appreciated.

Fantastic product. Easy to use website, delivery was quick,that what it's all about.

I'm glad that you happy with your Aura Flare Plates.

I look forward to serving you again in the future.

Abraham

Classificada 4 em 5 estrelas

Very useful e shop

!Purchased a product ,wood peel ,that is not the size they advertise.I was offered a refund .Very quick to fix it!
Very kind too
I would buy again

21 de junho de 2022
logótipo da Kitchway

Resposta da Kitchway

Hi Alex,

Thanks for taking your time to leave us a review, firstly please accept my apologies for the issue with the size, this seems to be the manufacturer's fault, so apologies again for the inconvenience.

I'm happy that we have managed to resolve this for you quickly.

If there is anything else I can help with, please do get in touch.

Kind regards
Abraham

Classificada 5 em 5 estrelas

Excellent customer service from…

Excellent customer service from Abraham. My Rustico Aztec dinner plates arrived a day after the order was placed, very well packaged. They're certainly a fab addition to my collection, will def order some more items to complement them. Many thanks!

15 de junho de 2022
Opinião espontânea
logótipo da Kitchway

Resposta da Kitchway

Hi Ercie,

Thanks very much for taking your time to leave us a review it's very much appreciated.

Fantastic customer service. Quick delivery and of course making sure the packages are well packed that what it's all about.

I'm glad that you happy with the Rustico Aztec Dinner Plates.

I look forward to serving you again in the future.

Abraham

Classificada 5 em 5 estrelas

Fantastic customer service

Fantastic customer service. Quick delivery and well packaged.

24 de maio de 2022
logótipo da Kitchway

Resposta da Kitchway

Hi Lisa,

Thanks very much for taking your time to leave us a review it's very much appreciated.

Fantastic customer service. Quick delivery and of course making sure the packages are well packed that what it's all about.

I look forward to serving you again in the future.

Abraham

Classificada 5 em 5 estrelas
logótipo da Kitchway

Resposta da Kitchway

Hi Diane,

Thanks very much for taking your time to leave us a review it's very much appreciated.

I'm happy to hear, that you received Excellent service, that's what we're aiming for.

I look forward to serving you again in the future.

Abraham

Classificada 5 em 5 estrelas

Would recommend

We bought a table pedestal and utbis excellent quality and has transformed our kitchen. Delivery delays were resolved in a timely and professional manner.

22 de abril de 2022
logótipo da Kitchway

Resposta da Kitchway

Hi Mrs Shelia,

Thanks very much for taking your time to leave us a review it's very much appreciated, and I am happy that we managed to resolve your delivery delay very quickly.

I look forward to serving you again in the future.

Abraham

Classificada 5 em 5 estrelas

Quick delivery and great customer…

Quick delivery and great customer service, would highly recommend

13 de abril de 2022
Opinião espontânea
logótipo da Kitchway

Resposta da Kitchway

Hi Sarah,

Thanks very much for taking your time to leave us a review it's very much appreciated, I happy that our customer service met your exceptions, and that is what we're aiming for.

I look forward to serving you again in the future.

Abraham

Classificada 5 em 5 estrelas

Very prompt service

19 de março de 2022
Opinião espontânea
logótipo da Kitchway

Resposta da Kitchway

Hi Paul,

Thanks very much for taking your time to leave us a review it's very much appreciated.

I look forward to serving you again in the future.

Abraham

Classificada 5 em 5 estrelas

Abraham was really helpful and make…

Abraham was really helpful and make thinks super easy. Super fast delivery. Thank you again

8 de março de 2022
Opinião espontânea
logótipo da Kitchway

Resposta da Kitchway

Hi Bohus,

Thanks very much for taking your time to leave a review I very much appreciated it, I am happy that we managed to make things super easy and helped you get your order super fast delivered.

I look forward to serving you again in the near future.

Abraham

Classificada 5 em 5 estrelas

Very happy with the product (Seasons…

Very happy with the product (Seasons Porcelite Coral dinner sets). Beautiful vibrant colour and glaze. The entire sets were not in stock straight away and Kitchway kept me updated until the full order arrived. I found them to be very personable and responsive.

25 de fevereiro de 2022
Opinião espontânea
logótipo da Kitchway

Resposta da Kitchway

Hi Monika,

Thanks very much for taking your time to leave us a review it's very much appreciated, I happy that found us to be very personable and responsive, that what we're aiming for.

I look forward to serving you again in the future.

Abraham

Classificada 5 em 5 estrelas

Abraham was so helpful and resolved my…

Abraham was so helpful and resolved my queries, nothing seemed to be too much of a problem. When my order was not in stock, I was contacted to see if I would like an alternative, and when my package arrived damaged, this was rectified very quickly. Would definitely buy from here again.

10 de fevereiro de 2022
Opinião espontânea
logótipo da Kitchway

Resposta da Kitchway

Hi Dan,

Thanks very much for your kind review, it's very much appreciated, and happy that we managed to resolve it quickly.

I look forward to serving you again in the future.

Abraham

Classificada 5 em 5 estrelas

Excellent

Excellent communication, product and turnaround time. Cant recommend enough.

20 de janeiro de 2022
logótipo da Kitchway

Resposta da Kitchway

Hi Bonita,

Thanks very much for your kind review, it's very much appreciated.

I look forward to serving you again in the future.

Abraham & the Kitchway Team

Classificada 5 em 5 estrelas

Super fast delivery and items were as…

Super fast delivery and items were as described. Can’t wait to order something else.

19 de janeiro de 2022
logótipo da Kitchway

Resposta da Kitchway

Hi Jo,

Thanks very much for your kind review, it's very much appreciated, we look forward to serving you again in the near future.

All the best
Abraham & the Kitchway Team

Classificada 5 em 5 estrelas

Abraham rocks!

First of my two deliveries has arrived
Beautiful plates
And….. amazing customer service from Abraham!
Thank you

12 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Fast delivery, excellent service and lovely glasses

Searched everywhere for large champagne glasses (double sized) and these glasses where reasonable priced too. Quick delivery- only issue was there was one missing but I let them know and this was quickly and efficiently sorted out.
Will purchase from here again

11 de janeiro de 2022
Opinião espontânea
logótipo da Kitchway

Resposta da Kitchway

Hi Maria,

Thanks very much for your prompt review, it's very much appreciated, I'm happy that we managed to get this quickly sorted for you.

I look forward to seeing you soon.
Abraham & Team

Classificada 5 em 5 estrelas

Very good quality for the price!

I ordered some side plates for my restaurant very good quality will use Kitchway again! Also delivery was super quick came the next day. The person who helped me on the phone thank you!

6 de dezembro de 2021
Opinião espontânea
logótipo da Kitchway

Resposta da Kitchway

Thanks very much much Mohammed for your kind review, I'm glad to hear that you like the plates and got them when needed.

Speak Soon
Abraham

Classificada 5 em 5 estrelas

Excellent service

I have just received my first order from Kitchway and unfortunately there was a damaged item. Spoke to Joe A through online chat who was very patient while I tried to upload a photo of the damaged item, and he sorted the problem out in a matter of minutes. Replacement is being sent out. Will definitely order from them again

19 de julho de 2021
Opinião espontânea
logótipo da Kitchway

Resposta da Kitchway

Thanks very much, Amanda for your kind words, it means a lot to us, see you again soon.

I will pass on your kind words to Joe A.

Abraham & Team

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Leia mais sobre como processamos as opiniões na Trustpilot.

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