Klarity Cancer Screening Opiniões 

369
TrustScore: 3.5 em 5

3,6

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I would not work with this company again. They give false accusations yet they don't have the necessary training to prevent their paranoia. Avoid at all cost! UPDATE: I love how this company attem... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Booked 2 lat flows at short notice (arrived in less than 2 days) to take abroad and use for the return home requirement. App used was fine, only stress was slow internet speed which meant we had to tr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really good experience with standard antigen tests with video call needed for family of 4 to travel to USA. Charlotte explained everything step by step and made us feel at ease throughout the whole pr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Wir hatten eine Kreuzfahrt mit Start von Singapur aus gebucht und benötigten für uns 10 Personen einen kurzfristigen Coronatest. Mit dem 10er Lizenzpaket hatten wir eine kostengünstige Lösung gefunde... Ver mais

Informações sobre a empresa

  1. Consultor de saúde pública

Escrito pela empresa

Klarity provides cancer screening programmes.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

369 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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3,6

Todas as opiniões

(369)

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Classificada 1 em 5 estrelas

I have done the test and receive the QR…

I have done the test and receive the QR Code.
I wanted to use for flying with Lufthansa from Spain to Germany.
QR code provided is invalid.

25 de novembro de 2021
Opinião espontânea
logótipo da Klarity Cancer Screening

Resposta da Klarity Cancer Screening

Hi Dominique,

We are very sorry to hear about the QR code being invalid. Please email the customer team so we can help you further on this.

Hello@getklarity.io

Kind regards,

The Klarity Team

Classificada 5 em 5 estrelas

Excellent service!

Excellent service!
Test kit arrived very quickly
Very easy steps for doing the test and certificate received within 30 minutes
Will definitely use for next time we travel abroad

22 de novembro de 2021
Opinião espontânea
logótipo da Klarity Cancer Screening

Resposta da Klarity Cancer Screening

Dear Pamela,

thank you for your review, we highly appreciate your feedback.

Kind Regards,

Klarity

Classificada 5 em 5 estrelas

Excellent

Efficient service and sorted out a problem of my making quickly and politely. Would definitely use again.

22 de novembro de 2021
Opinião espontânea
logótipo da Klarity Cancer Screening

Resposta da Klarity Cancer Screening

Hi Steve,

Thank you for taking the time out of your day to leave us a review, we really appreciate it.

Kind regards,

The Klarity Team

Classificada 5 em 5 estrelas

Dat 2 Tests

Tests arrived promptly. Ordered five days prior to departure. Order was for two day 2 tests, for my wife and myself. Day after return queried fact that app registration was in my name and whether I could do my wife's using my app. Maria at Klarity was very quick to respond to my email, confirming that hers could be done using my app. Found procedure very easy. Video was very helpful. Certficate issued promptly.

22 de novembro de 2021
Opinião espontânea
logótipo da Klarity Cancer Screening

Resposta da Klarity Cancer Screening

Hi Graham,

Thank you for leaving us a review and we are really happy to hear that you found the procedure very easy.

Kind regards,

The Klarity Team

Classificada 5 em 5 estrelas

Dreading covid forms.

Dreading covid forms but this was easy and relatively quick to fill in.
Instructions clear at every stage.
Helpful further info if needed.
Thank you!

22 de novembro de 2021
Opinião espontânea
logótipo da Klarity Cancer Screening

Resposta da Klarity Cancer Screening

Hi Polly,

Thank you for taking the time to leave us a review, we really appreciate it.

Kind regards,

The Klarity Team

Classificada 5 em 5 estrelas

Straight forward and easy transaction…

Straight forward and easy transaction doing the day 2 test. Certificate was produced within half hour 😊

22 de novembro de 2021
Opinião espontânea
logótipo da Klarity Cancer Screening

Resposta da Klarity Cancer Screening

Hi Maxine,

Thank you for taking the time to leave us a review, we really appreciate it.

Kind regards,

The Klarity Team

Classificada 5 em 5 estrelas

Solved my mess ups quickly and effectively!

The internet went down when abroad so I was on the phone and managed to make a complete mess of everything and then when I got home managed to mess up the test as well! But they were great and sorted it all out qujicklyand efficiently.

21 de novembro de 2021
Opinião espontânea
logótipo da Klarity Cancer Screening

Resposta da Klarity Cancer Screening

Dear Jeremy,

thank you for the review, we are glad to hear our team was able to assist.

Kind Regards,

Klarity

Classificada 5 em 5 estrelas

A pleasure to deal with

so helpful and clear in their responses to my queries

20 de novembro de 2021
Opinião espontânea
logótipo da Klarity Cancer Screening

Resposta da Klarity Cancer Screening

Dear Dawn,

thank you for the review, we are glad to hear our team was able to assist.

Kind Regards,

Klarity

Classificada 1 em 5 estrelas

Unable to apply for Day 2 Test on…

Unable to apply for Day 2 Test on Klarity website. Couldn't get through checkout as it kept saying 'Please read terms and conditions to continue with order'. Did this many times to no avail. I downloaded app to try it from my phone. When going to select the required vaccine the Covid tests were not listed? Gave up, going with another provider.

18 de novembro de 2021
Opinião espontânea
logótipo da Klarity Cancer Screening

Resposta da Klarity Cancer Screening

Dear Dennis,

Thank you for taking the time to review our services. If you encounter any issues on our website please contact our customer service at hello@getklarity.shop with a screenshot of the error message so we are able to investigate and advise how to proceed. Unfortunately in our app purchases can not be done.

Kind Regards,

Klarity

Classificada 5 em 5 estrelas

Fantastic step by step guide.

Really easy service to use. Explains everything in the app. Step by step guide. I used for day 2 and results came back within 30 minutes.
Definitely use them again next time.

16 de novembro de 2021
Opinião espontânea
logótipo da Klarity Cancer Screening

Resposta da Klarity Cancer Screening

Dear Danny,

thank you for the review, we are glad to hear about your experience.

Kind Regards,

Klarity

Classificada 5 em 5 estrelas

`would use again if required

Easy to order, prompt delivery, great explanatory app. Will use again if still required.

15 de novembro de 2021
Opinião espontânea
logótipo da Klarity Cancer Screening

Resposta da Klarity Cancer Screening

Hi Steve,

Thank you for leaving a us a review, we really appreciate you taking the time to do so. We look forward to helping you in the future with your tests.

Kind regards,

The Klarity Team

Classificada 4 em 5 estrelas

Easy to follow from someone who is not…

Easy to follow from someone who is not too smart with technology like me.

14 de novembro de 2021
Opinião espontânea
logótipo da Klarity Cancer Screening

Resposta da Klarity Cancer Screening

Hi John,

Thank you for taking the time to leave us a review, really appreciate it.

Kind regards,

The Klarity Team

Classificada 5 em 5 estrelas

All worked well and test process and…

All worked well and test process and sending of results was straightforward.

As a new experience it took a while to complete the steps but no issues experienced.

12 de novembro de 2021
Opinião espontânea
logótipo da Klarity Cancer Screening

Resposta da Klarity Cancer Screening

Dear Richard,

Thank you for taking the time to write this review, we really appreciate it.

Kind Regards,

Klarity

Classificada 2 em 5 estrelas

The test pack received was missing the…

The test pack received was missing the test tube, luckily I had a spare one from the free covid test pack from the NHS. Also noticed, my birthday was entered wrong on my test certificate, which if checked by my passport, would be void. Will use a different service next time

10 de novembro de 2021
Opinião espontânea
logótipo da Klarity Cancer Screening

Resposta da Klarity Cancer Screening

Dear June,

we are very sorry to hear that your test kit had a missing item and the birthdate was not correct. You could email us at hello@getklarity.shop to discuss this further if you wish.

Kind Regards,

Klarity

Classificada 5 em 5 estrelas

Great service

Great service. I contacted via email with a few questions, the response was almost immediate and very helpful no matter the time of day.
Very efficient service. Well done.

9 de novembro de 2021
Opinião espontânea
logótipo da Klarity Cancer Screening

Resposta da Klarity Cancer Screening

Hi Christine,

Thank you for taking the time to leave us a review. We really appreciate it and the team were very happy to help you.

Thank you for reaching out.

Kind regards,

The Klarity Team

Classificada 5 em 5 estrelas

Great Service and a good price

What I can say?
I have saved a lot of money with this company. Always a great service. Always they reply my emails. When I saw the reviews, a few months ago, most of them were really bad. I hesitated for a few months to use them but in September l did a try and I just can say at this moment they are one of the best. And I have tried a lot of them. Thank you Klarity!

9 de novembro de 2021
Opinião espontânea
logótipo da Klarity Cancer Screening

Resposta da Klarity Cancer Screening

Hi Helio,

Thank you for leaving us a review, we really appreciate you taking the time out of day to do so.

We look forward to helping you again the future.

Kind regards,

The Klarity Team

Classificada 1 em 5 estrelas

No contact number total confused as on…

No contact number total confused as on return what to do. Lost a whole day if holiday trying to find number to put in UK location form.

8 de novembro de 2021
Opinião espontânea
logótipo da Klarity Cancer Screening

Resposta da Klarity Cancer Screening

Dear June,

we are very sorry to hear that you were not able to find the reference booking number in your app. It is located under 'My Orders', 'Order ID' and you will see the numbers for each test there. You could email us at hello@getklarity.shop to discuss this further if you wish.

Kind Regards,

Klarity

Classificada 5 em 5 estrelas

Very straight forward

Very straight forward and the certificate was issued quite quickly. The only down side was the instructions are very small, but the video was really good.

8 de novembro de 2021
Opinião espontânea
logótipo da Klarity Cancer Screening

Resposta da Klarity Cancer Screening

Hi Yvonne,

Thank you for leaving us a review, we really appreciate the feedback regarding the instructions. Please email hello@getklarity.io to let us know more.

Kind regards,

The Klarity Team

Classificada 5 em 5 estrelas

Worked well for me.

Worked very well on a recent trip to France. Personally had no problems at all so it’s 5 stars from me. My Brother in Laws worked seamlessly too.

However, a word of caution, several others on the trip did have issues with uploading their videos and receiving their certificates.

7 de novembro de 2021
Opinião espontânea
logótipo da Klarity Cancer Screening

Resposta da Klarity Cancer Screening

Hi Craig,

Thank you for taking the time to leave us a review, we really appreciate it. We hope you had a good trip to France.

Kind regards,

The Klarity Team

Classificada 5 em 5 estrelas

Reference number problem

We recently had a problem accessing the reference number to enter onto our Passenger Locator Form. We e-mailed Klarity, and received a very prompt response from Ritz, providing us with a few suggestions as to what the problem was. They helped us resolve the problem following a few e-mails, and all ended up well. We cannot thank Ritz enough for the brilliant customer service.

5 de novembro de 2021
Opinião espontânea
logótipo da Klarity Cancer Screening

Resposta da Klarity Cancer Screening

Hi Laurence,

We are so glad to hear that Ritz was able to help and responded to you quickly. We really appreciate you taking the time to leave us a review.

Kind regards,

The Klarity Team

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