Ordered online and the parcel arrived quickly. A lovely dress and was a comfortable fit so I was disappointed that I had to return it but it was just far too long for me at 5’1”. Do wish manufacturer... Ver mais
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Leia as opiniões dos outros
So many beautiful dresses to choose from, but I needed one for a specific occasion. Both I chose were fantastic, but one was a little too green for my colouring and the other was perfect, but just to... Ver mais
A empresa respondeu
Good company had quite a lot of dresses trousers shirts and tops over last few weeks Disappointed with one top not sewn correctly around top emailed and told them no response this is only item had... Ver mais
Absolutely love Klass straight leg trousers! Have been buying them for a number of years now. I always have the black and navy as well as I’ve bought the check/plaid ones this season. They fit perfect... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Klass
Escrito pela empresa
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Escrito pela empresa
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £30
Get free 48 hour tracked delivery on all orders over £30
Informações de contacto
Unit B, Royle Pennine Trading Estate, OL11 3EX, Rochdale, Reino Unido
- +441706868002
- info@klass.co.uk
- klass.co.uk
Get 15% Off Your First Order
4,7
Excelente
30 mil opiniões
Respondeu a 84% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
Excellent service, delivery and communication.
Unfortunately I had to return coat as much too big and colour, quality and material not as expected.
I received my refund very quickly .
Thanks to all at Klass
2 de abril de 2026
Resposta da Klass
Good Afternoon, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Absolutely loved the top
Absolutely loved the top. Can't wait to wear it for my hols.
2 de abril de 2026
Resposta da Klass
Good Afternoon Anne, thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Resposta da Klass
Good Afternoon Vikki, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Really pleased item was to big so sent…
Really pleased item was to big so sent it back and within a few days I had my refund great service thank you
16 de abril de 2026
Resposta da Klass
Good Afternoon Margaret, thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Resposta da Klass
Good Afternoon Sylvia, thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Resposta da Klass
Good Afternoon Ethel, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Quick and efficient delivery
15 de abril de 2026
Resposta da Klass
Good Afternoon Lorna, thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Resposta da Klass
Good Afternoon, thanks for your kind feedback. I'm glad to learn that you are happy with our service ad I hope we can welcome you back again soon!
I really love the clothes I am an 83…
I really love the clothes I am an 83 year old lady but like to be as modern as I can without looking like mutton dressed as lamb.i always find something that I like.
1 de abril de 2026
Resposta da Klass
Good Afternoon Julie, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Many lovely clothes to choose from and…
Many lovely clothes to choose from and fairly priced. My items arrived quickly and were packed well. I have kept the cardigan but returned the gilet as it was too large. Easy return procedure.
13 de abril de 2026
Resposta da Klass
Good Afternoon Liz, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Easy to order ,efficient delivery,
13 de abril de 2026
Resposta da Klass
Good Afternoon, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
It arrived in good time & fit well &…
It arrived in good time & fit well & good quality
1 de abril de 2026
Resposta da Klass
Good Afternoon Denise, thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Size and quality great
15 de abril de 2026
Resposta da Klass
Good Afternoon Janet, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Order lots from here
Order lots from here, always good sizing, quality materials and speedy delivery. Looking forward to the summer collection.
5 de março de 2026
Resposta da Klass
Good Afternoon Jill, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Delighted with most of the items I…
Delighted with most of the items I ordered. However returning an item is a nightmare !! Or at least trying to!
15 de abril de 2026
Resposta da Klass
Good Afternoon Teresa,
I am glad to hear you were happy with some of your order.
However, I am sorry to hear you are having trouble with our returns process. You can call our customer services team on 0333 996 0014 and they will be more than happy to help.
Excellent quick service
Excellent quick service. Great range of cloths, fast delivery.
The 2 white tops i ordered fitted lovely and reduced, do great value!.
15 de abril de 2026
Resposta da Klass
Good Afternoon Karen, thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Really Good Service
Really good service received from Klass - orders are acknowledged promptly, despatched almost by return and received within days. Items are carefully/neatly packaged. In the event an item is not suitable, for whatever reason, refunds are processed quickly - especially when taken to a local Klass location. Very pleased with service received.
9 de abril de 2026
Resposta da Klass
Good Afternoon Susan, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Easy to order
Easy to order, arrived on time and it is the same as expected. Top notch!
13 de abril de 2026
Resposta da Klass
Good Afternoon, thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
True to size and fairly quick delivery
True to size and fairly quick delivery. I mostly look at the sale items but have also bought instore. Though u wish they would do more plain colours as I often like the style but not the fabric of the clothes. Im not a fan of big flowers.
30 de março de 2026
Resposta da Klass
Good Afternoon, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Lovely service and tops
14 de abril de 2026
Resposta da Klass
Good Afternoon Jan, thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
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