Hele slechte klantservice
Hele slechte klantservice. Lukt niet om mijn account verwijderd te krijgen.
Spullen schijnen op voorraad te zijn als je op de website kijkt maar dit blijkt totaal niet zo te zijn.
Blijf hier van weg!

Resposta da Klium
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Are you a professional or experienced DIYer who toils and sweats to achieve the best results? Then for you, there is no compromise between quality & service. We understand that. Since 2013, we have been an ally for people like you. Every day, a large & close-knit team fights for your trust and satisfaction. We do so with our wide range of exclusively A-brand items at affordable prices. But also with customised logistics, fast deliveries & passionate employees who are there to help you. Join us -together with other customers- on this journey and be part of a club with passionate makers. Welcome to Klium!
Ekkelgaarden 26, 3500, Hasselt, Bélgica
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Hele slechte klantservice. Lukt niet om mijn account verwijderd te krijgen.
Spullen schijnen op voorraad te zijn als je op de website kijkt maar dit blijkt totaal niet zo te zijn.
Blijf hier van weg!

Resposta da Klium
Had a good experience with them. Everything delivered as promised.
Competitive; good pricing & great service.
Happy to order again.
If you spend money on expensive tools, and expect items like a file to arrive wrapped and not banging against a set of wrenches, Klium is NOT the place for you.
If you like buying cans of high performance grease and seeing them arrive dinged and dented so that once opened they can never be resealed, Klium is the place for you.
If you ask what warranty a professional power tool has, don't worry, they will tell you one year and that they will take care of picking it up and returning it to you free of charge.
Now, as soon as you receive it, and even without even 14 calendar days having passed, as European law states, you turn on the tool and without using it, after two minutes it is burning and you report what is happening... As Klium is your site, you can already imagine what will happen... They will tell you that you complain too much, THEY WILL CLOSE YOUR ACCOUNT, and they will tell you that if you want to send them the tool you have to pay for it, because it is very expensive for them to send and collect in Spain. But yes, when you pay the shipping costs to Spain so that they throw away the items of your order like in a garbage box, then they do not care about sending to Spain.
THEY IGNORE THE EUROPEAN CONSUMER LAW. EVERY EUROPEAN CONSUMER HAS THE RIGHT TO 14 CALENDAR DAYS OF TRIAL WHEN PURCHASING FROM A DISTANCE, AND THE LAW CLEARLY STATES THAT IF THE RETURN IS DUE TO A DEFECT IN THE ITEM, IT IS THE SELLER WHO MUST ASSUME THE COSTS OF THE RETURN.
Ahh, but you had forgotten, Klium IS ABOVE THE LAW and everything.
This has only just begun. I always record the opening of all my orders on video, in case there is a problem. Of course, I have the videos of all the packages sent by Klium and little by little I will put links to the videos on forums and opinion sites related to tools, especially in the Netherlands and Belgium, so that people can freely give their opinions. I always make sure to record the box in 360º before opening it so that it is clear that its contents have not been manipulated.
Davy, I don't know who you are, but don't bother answering me. You can tell all the lies you want here, but I HAVE THE PROOF. People will be the ones who can see the reality, and not just what I write.
Jednostavna kupnja , obračunava automatski pdv za Croatia zemlju.
Simple purchase, automatically calculates VAT for the country of Croatia.
Nice prices and reliable.
Freight to Finland takes very long time (about 1 week or bit more, dhl)
Shop with a lot of choice of products, excellent prices and reliable shipping even on expensive products.
Lekker lijmpje joeng toch!
Goedkoopste en sjnelste zaak voor de beste pu houtlijm. Sinds jaaaaaren.
Very fast delivery after confirming order
Very fast delivery. Ordered on Friday, arrived in Ireland on Monday.
Couldn't be more positive about this place! They can get their hands on tools and products that can't get to Europe for any other toolstore and still come up with som very competitive prices 🤩💪🏼 made an order of 12 different items and almost half was In stock - they send what they have, fights to get your products quicker and send every item when it gets to their facility, not waiting for everything to be delivered at once. This means I can use most of my tools faster and get more jobs done instead of sitting around waiting - love this place and surely isn't the last time I order from here. After a bit of research I found that they have a few domains for different markets but they all origins from the same place 🌟🌟🌟🌟🌟
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