KneeRelieve Opiniões 

193
•
TrustScore: 1.5 em 5

1,6

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Classificada 1 em 5 estrelas

As soon as ordering placed our email provider shut down our account, this was due to unusual activity. Beware

Classificada 1 em 5 estrelas

Werelieve is a cheap chinese product hyped to be something wonderful. Don't pay more than £10 for this if you really must try one. Plain packaging; no product label or information; returns only to Ca... Ver mais

Classificada 1 em 5 estrelas

If I could give a minus review I would. Poor quality goods. Only one size & slipped down my leg so absolutely useless. Feel that I’ve been taken advantage of by company that doesn’t care about their... Ver mais

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Classificada 1 em 5 estrelas

Absolutely disgusting company. I e asked for a refund and now face a constant barrage of obstacles. I purchased the knee product but before doing so I checked that this company had a UK address a... Ver mais

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1,6

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TrustScore: 1.5 em 5

193 opiniões

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Classificada 4 em 5 estrelas

Do yourself a favor.

Hey all. This is a mostly positive review of the knee sleeve. I'm 61 and have worn knee sleeves since i was 14. This is the best I have ever worn. This one sports a type of exo-skeleton plastic support strut on either side of the knee joint. This seems to soak up the lateral movement, as well as adds strength and stability to the knee joint. After a half day of wearing this, my knee seems to realign itself correctly. ... The down side would be; that only having one size means that there is often slippage. It is slip resistant but given my skinny legs i must keep pulling it into correct place. If you fail to keep it correctly aligned it can actually cause pain. ... All in all; 9/10.

3 de dezembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Their customer service is an A++!

Their customer service is an A++!! I received my knee brace and it didn't fit, I was willing to sent it back in exchange for a bigger one. They immediately sent me out a new, larger one and told me to keep the smaller one to give to someone else. I'm very impressed and so happy I reached out to them!

2 de dezembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

bad after sales.

ordered a knee brace on 10 november 2 days later I was e mailed to say it had been shipped to a different address, order no 19556E90C8, The address it was not far from me so I called to ask the person to let me know if it had been delivered which it had not but would let me know if it did, I have e mailed Am Relieve 4 times but had no response from them ,very poor will not be ordering again .

30 de novembro de 2021
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Dear Marlene,

We understand your disappointment and we are truly sorry for the experience. We would like the opportunity to resolve this issue immediately.

Marlene, we sent you an email now in reference to this concern and we'll keep an eye on your response. Thank you and stay safe.

All the best,
Amrelieve

Classificada 1 em 5 estrelas

This is a very poor product

This is a very poor product, and claims of money back refund are a lie. I asked for a refund but was continually ignored ! Do not do business here !

28 de novembro de 2021
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Hi Jeff,

We're sorry for the experience and thank you for bringing this our attention. You are covered by a 90 day money back guarantee. Please allow us to work on your concern. We have sent a request for more information and we'll keep an eye on your response so we can start working it out. Thank you.

All the best,
Amrelieve

Classificada 1 em 5 estrelas

If I could give a minus review I would

If I could give a minus review I would. Poor quality goods. Only one size & slipped down my leg so absolutely useless. Feel that I’ve been taken advantage of by company that doesn’t care about their customers well being physically or mentally. Would love a refund but doubt I’ll get one so the worthless knee “support “ will go in the bin as unable to return due to poor /confusing process.
Would not recommend this product or company-ever

10 de novembro de 2021
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Hi Miss Williamson,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.

You are protected by a 90 day money back guarantee. If you can kindly provide additional information about your order that will truly help us in resolving your concern. We'll keep an eye on your response.

Best,
Amrelieve Team




Classificada 1 em 5 estrelas

Very disappointed

I purchased 3 pairs of socks, according to the website one size fits all. When the socks arrived the packaging showed L/XL and as I wear a UK size 5 they were far too big. Feel that the website is very misleading! Having read other reviews feel that trying to get this issue resolved may be more trouble than it is worth.

7 de novembro de 2021
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Hi Anthony,
Thank you for bringing this to our attention and we sincerely apologize for the experience.

Anthony, we got you covered by a 90 - day warranty & money back guarantee. I hope you'll give us the chance to work on this. We sent you a request for additional information & I hope you can take the time to provide the details so we can resolve your concern.

We'll keep an eye on your response.

Sincerely,
Amrelieve Team.

Classificada 4 em 5 estrelas

The BEST braces I've ever owned.....

Not a panacea for my knee pain BUT the two AmRelieve knee braces are the best I've ever owned. After a lifetime of sports, even being a 2nd Degree Black Belt in my 50's, my knees know the definition of hurt. I've had all sorts of knee braces and the two I purchased from AmRelieve are the best I've owned. Although my pain has not decreased by a lot, I suddenly have the support that I need. The compression is great and they are extremely well made. I'm getting around a lot better. I may need replacement surgery as I go forward but in the meantime, I can survive with these. I also purchased the extra warranty! :)

6 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Hi everybody 6 years ago I needed knee…

Hi everybody 6 years ago I needed knee replacement but I decided to try stem cell injections instead. That lasted But they started to wear out over time. Again the doctor suggested knee replacement. This time I decided to do a steroid injection instead. Between the shot and the new braces my knees feel great. The padding on the knees make it easier for me to kneel down. Got the insurance on them and hoping I don't need to use it .

29 de outubro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Buyer beware of Amrelieve

I purchased the amrelieve sleeve for my father. There was a deal of two sleeves for only $124.95. When I queried about this they receipt that I received was for only one. Very deceptive and it took three weeks to arrive. Seriously if you're going to advertise two for the price of $124.95 make sure you deliver two. Not happy Amrelieve 😡😡.

27 de outubro de 2021
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Hello V,
Thank you for bringing this to our attention and we apologize for the experience.

V, we have processed a reshipment for you and we'll make sure you'll get the remainder of your order. Furthermore, with international shipments, it's not uncommon for there to be very few updates while the package is in transit from the origin country to the destination country. Bear in mind that expected delivery date may also vary as shipment may require more time to be delivered due to limited transportation availability as a result of the ongoing COVID-19 impacts.

Thank you for your patience & understanding.

Best,
Amrelieve Team

Classificada 5 em 5 estrelas

5 Star knee sleeve

When I first received my AmRelieve product I never gave a thought about different sizes. I squeezed into my knee sleeve and was impressed by how secure and comfortable it was. The only problem was that it was very tight and hard to wear all day. I contacted customer support and to my surprise I was sent a larger size. It is so comfortable and I forget that I 'm wearing them. I have artificial knees and they are now cracking, slipping and making me unstable. I am now walking better and longer than I have in years. Thank you very much for this wonderful product and your service is fantastic, polite and friendly. 5 STARS 🌟⭐ Faye Oats

26 de outubro de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

A very satisfied customer. Excellent customer service!

I recently purchased a pair of knee sleeves for my husband but when they arrived he said they were way too large. He called the company using their phone number on the paperwork and spoke with someone in customer service. The person he spoke with was very professional and understanding. He told my husband they would send another smaller pair and there was no need to return the first pair. Surprisingly they actually sent him 2 pairs in smaller sizes. He has only had the sleeves for a couple of days but he wore one all day yesterday and he said it felt really good. His knees did not slip out of joint one time. We definitely recommend giving them a try!

14 de outubro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

17829684

Was sent 2 xlarge which are way to big . Have sent emails with no response and tried calling phone number only to be told number is incorrect. Service is crap , product is crap and I’m down $100 . Don’t waste your money with this rubbish company.
17829684 is receipt number if you want to verify. You have not been in contact with me. I tracked down couriers that delivered braces to try and get more info on where they came from and the gentleman that I spoke with said he has a box of them from people with the same story as mine , ill fitting braces and no idea what to do with them .

13 de outubro de 2021
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Hi Jeff,
Thank you for bringing this to our attention and we are sorry for the experience.

Jeff, you’re protected by our 90- day money back guarantee. We sent a request for more information and hopefully you'll find time to respond so we can check on your order.

Sincerely,
Amrelieve Team

Classificada 2 em 5 estrelas

Trying to find out what shipping…company

Trying to find out what shipping company you use to ship to Australia
Have had no response from email
Your link in my email only says other not the shipping company name

12 de outubro de 2021
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Hey Dazza,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.

If you can kindly provide additional information about your order that will truly help us in resolving your concern. We'll keep an eye on your response.

Sincerely,
Amrelieve Team

Classificada 1 em 5 estrelas

IF I could leave a minus rating I…

IF I could leave a minus rating I would.
How I wish I'd read the reviews first.
We're being scammed for trying to improve a very painful health issue.
When the 2 sleeves eventually arrived, they were the MOST uncomfortable item I have ever tried. They exacerbated my knee pain. There are long and very strong rods along the outsides of the "sleeve" making them almost impossible to wear two together.
They are also poor quality
The company do not answer emails (Oh but you do get bombarded with spam from Jennifer.......) and when they eventually condescended to reply to my request (7 emails later) for a refund...NO problem, send them back to America. AT OUR OWN COST.......BEWARE
They are made and sent from China, not USA as stated and have a return UK address but you can't send them there. The value of the product is clearly marked on the envelope at £4.32...... NOT the whopping price we're charged.
I am now waiting for my refund.. Paypal here I come
This is a very devious and unreliable company to deal with....
Since writing this review I've actually had a phone call from a senior customer services manager at Amrelieve. We had a long and fruitful chat and I hope he has taken note of my comments. They have processed my refund IMMEDIATELY but he was still unable to refund the postage (£5). Instead he has gifted me a $100 deep tissue massager......(!!!!!)
It does pay to complain.
I would now give them a revised 2* for (eventual) customer service

8 de outubro de 2021
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Hey Diane,
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

Diane, we have submitted a request to have the corresponding amount be credited back to your original form of payment. Please allow up to 5-7 working days for it to show back to your account.

We are sad to see you go, but we hope that we could work together in the future where our product will be useful for your business.

Sincerely,
Amrelieve Team

Classificada 1 em 5 estrelas

refund needed - product not sent out

I purchased this product on 14/09/21 still not arrived - not answering e mails and no refund given - please help me ref Transaction no 33807726WN6944036

7 de outubro de 2021
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Hey Colin,
We truly apologize for the experience. We sent you a request for more information so we can look into this further. We'll keep an eye on your response.

Thank you.

Sincerely,
Amrelieve Team

Classificada 1 em 5 estrelas

Do not buy off these guys

Do not buy off these guys. Fraudulent company selling fake goods

Can’t even get my money back. They told me to post it back to USA tracked. It will cost me more than this has cost me

6 de outubro de 2021
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Hello E. Hassan,
We’re really sorry we’ve not been able to meet your expectations.

We’d love to resolve this as quickly as possible and we would also like to reassure you that you are covered by our 90-Day Money Back Guarantee. We sent you a request for more information so we can get this sorted for you. We'll keep an eye on your response.

Sincerely,
Amrelieve Team

Classificada 1 em 5 estrelas

TERRIBLE COMPANY

TERRIBLE COMPANY. I NOTIFIED THEM WITHIN 2 WEEKS OF MY PURCHASE STATING THAT I WANTED TO RETURN MY PRODUCT BECAUSE IT WAS NOT WORKING AS ADVERTISED. I CALLED THEM10 TIMES AND EMAILED 3 TIMES STATING THAT I WANTED TO RETURN THE PRODUCT. THEY SAID THEY EMAILED PRODUCT RETURN INSTRUCTIONS TO ME. NEVER RECEIVED IT. GAVE THEM A DIFFERENT EMAIL ADDRESS. NEVER RECEIVED IT. IN TOTAL THEY SAID THEY SENT ME 4 EMAILS WITH RETURN INSRTUCTIONS TO 2 DIFFENENT EMAIL ADDRESSES.
IF I COULD GIVE THEM NO STARS, I WOULD!

5 de outubro de 2021
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Hey Thomas,
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations

Thomas, one of our customer success advocates has reached out to you and it looks like the problem may have originated with your email service provider. We sent another copy of the mechanics on the alternative email that you have provided and we got your confirmation that you already received it.

Thank you for your patience and we'll keep an eye on your response. Thank you.

Sincerely,
Amrelieve Team

Classificada 5 em 5 estrelas

Although there were problems about…

Although there were problems about return of goods to begin with The problems were sorted out successfully
In the end UK business runs OK but our government bodies could really do with an input of USA know how and the ability to see the bigger picture Any one want to move to the UK and fix it for us. Our government bodies forget what they are there for- to service the general public

5 de outubro de 2021
Opinião espontânea
Classificada 2 em 5 estrelas

I purchased 3 pairs of socks to help…

I purchased 3 pairs of socks to help relieve nueropathy but although the socks arrived quite quickly they were far too small and tight. I need to use a sock aid because I cannot bend over due to a back problem. I explained this to the company which so far has refused to answer my request/s for an address label so that I can return the socks for a refund. So far I've sent 3 e-mails regarding order #1656-8088 but to date no response whatsoever. I am disgusted as such bad customer treatment.

30 de setembro de 2021
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Hi David,
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

David, you’re protected by our 90- day money back guarantee. We have submitted a request to have the corresponding amount to be credited back to your original form of payment. Please allow up to 5-7 working days for it to show back to your account.

We are sad to see you go, but we hope that we could work together in the future where our product will be useful for your business.

Thank you for your patience. Stay healthy.

Sincerely,
Amrelieve Team

Classificada 1 em 5 estrelas

Don’t do business with this company

Don’t do business with this company. I paid money for one of their products but they sent me the wrong size. I sent emails asking if I could return it but they were ignored

30 de setembro de 2021
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Hey Alistair,

Thank you for providing your feedback and letting us know about this issue. We apologize that our service did not satisfy your expectations.

Alistair, we have responded to your email now and we'll send you an exchange for the next sizes down at zero cost. There's no need as well to send the original order back. Just keep it or donate it to the charity.

I hope the new sizes works great for you. Thank you for understanding.

All the best,
Amrelieve Team

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