First product was delayed/forgotten or something like that, it didn't arrive to the carrier and did not get any updates, couple of weeks later after leaving a negative review, they contacted me and th... Ver mais
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Leia as opiniões dos outros
Great product, great price, fast delivery. Everything went as expected. 5/5
I totally get that my order was placed during the Christmas holidays, aka the busiest time of the year when even Santa’s logistics are under pressure. That said, a bit more clarity in the order conf... Ver mais
A empresa respondeu
Tilauksesta ei tullut sähköpostia, laitoin aspaan viestin suomeksi, vastasivat seuraavana päivänä englanniksi. Tuotteet olivat kuvauksen mukaiset. Homma toimi ja kaikki OK.
Informações sobre a empresa
Escrito pela empresa
Ammattiveitsien, laadukkaiden kiikareiden ja optiikan, LED-otsalamppujen ja taskulamppujen sekä ulkoiluvarusteiden myynti. Tunnettuja merkkejä ovat mm. Victorinox, Boker, Spyderco, Steiner ja muut.
Informações de contacto
Cabajská 42, 949 01, Nitra, Eslováquia
- +35942952905
- info@knifestock.fi
- knifestock.fi
4,1
Bom
25 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great product
Great product, great price, fast delivery. Everything went as expected. 5/5
4 de abril de 2026
Information when item arrived To store
Information when item arrived To store. And easy To track when i ordered. Ans good guality
12 de março de 2026
Käytin yli 100 euroa ensimmäiseen…
Käytin yli 100 euroa ensimmäiseen tilaukseeni, kahteen tilaamaani veistä. Kaksi veistä saapui, mutta valitettavasti vain toinen oli oikea. Toinen, tilaamani veitsen sijaan, on pieni kaulaveitsi. Tuhansien sähköpostien jälkeen ja sen jälkeen, kun minulle kerrottiin, että jos lähetän heille koodin toiseen veitseen, he vaihtavat tuotteen, he muuttivat tarinaansa ja sanoivat, että minun piti täyttää asiakirja jne., ja lopulta he sanoivat voivansa hyvittää rahat VASTA SEN JÄLKEEN, kun kuriiri on toimittanut heidän virheellisesti lähettämänsä veitsen!!! Huijarit, unohtikaa tämä sivusto. Niin paljon loistavaa mainontaa, mutta olematonta asiakaspalvelua ja heidän tekemiään virheitä, jotka asiakkaan on KORJATA!
8 de março de 2026
Opinião espontânea
Resposta da Knifestock.fi
Hyvä asiakas,
kiitos palautteestanne. Olemme erittäin pahoillamme kokemuksestanne ja ymmärrämme turhautumisenne.
Pahoittelemme vilpittömästi tilaustanne koskenutta virhettä. Väärän tuotteen toimittaminen ei vastaa tavoitteitamme, ja ymmärrämme täysin siitä aiheutuneen vaivan.
Haluamme selventää, että pyrimme ratkaisemaan tilanteen tavanomaisen reklamaatio- ja palautusprosessimme mukaisesti. Tällaisissa tapauksissa hyvitys tai korvaava tuote käsitellään vasta sen jälkeen, kun virheellisesti toimitettu tuote on palautettu meille, mikä on yleinen käytäntö reklamaatioiden asianmukaisessa käsittelyssä.
Pahoittelemme myös, jos viestintämme on vaikuttanut epäjohdonmukaiselta tai riittämättömältä, ja ymmärrämme, että se on voinut heikentää luottamusta. Tämä ei missään tapauksessa ole se kokemus, jonka haluamme asiakkaillemme tarjota.
Arvostaisimme silti mahdollisuutta ratkaista asia teidän tyytyväisyytenne mukaisesti. Ottakaa meihin rohkeasti uudelleen yhteyttä, jotta voimme käsitellä tapaustanne yksilöllisesti ja löytää parhaan mahdollisen ratkaisun.
Ystävällisin terveisin, Natália-Knifestock
Everything went very good!
30 de dezembro de 2025
Fast delivery in finland
30 de dezembro de 2025
Near perfection
Very good prices and selection of knives. Minus one star for not receiving any information of the progress of my order. Otherwise 5 stars, hands down.
27 de dezembro de 2025
A small nudge needed and everything's a-ok
I totally get that my order was placed during the Christmas holidays, aka the busiest time of the year when even Santa’s logistics are under pressure. That said, a bit more clarity in the order confirmation and a tracking code wouldn’t have hurt. Right now, it felt a bit like sending a message in a bottle and hoping it washes up on my doorstep. A bit stressful, especially when you've already payed and the company operates over seas.
Other than that, everything was smooth sailing. No complaints, just a small nudge toward even better customer experience!
28 de dezembro de 2025
Resposta da Knifestock.fi
Thank you so much for your kind and understanding message — and for making us smile with the Santa’s logistics comparison 😊We truly appreciate your feedback, as it helps us improve the customer experience and communicate better in busy periods like this. We’re very happy to hear that everything else went smoothly, and we hope your order has now arrived safely and met your expectations.
Thank you again for your trust and for the friendly nudge in the right direction. We hope to welcome you back again soon!
Warm regards,Natália-Knifestock
Homma toimi ja kaikki OK
Tilauksesta ei tullut sähköpostia, laitoin aspaan viestin suomeksi, vastasivat seuraavana päivänä englanniksi.
Tuotteet olivat kuvauksen mukaiset.
Homma toimi ja kaikki OK.
27 de dezembro de 2025
Nopea toimitus ja laadukas tuote
19 de dezembro de 2025
Resposta da Knifestock.fi
Hyvä asiakas,
olemme pahoillamme toimituksen viivästymisestä. Valitettavasti kuljetusyhtiö vaikutti toimitusaikaan, ja tässä tapauksessa lähetys kesti odotettua kauemmin. Ymmärrämme, että tämä on aiheuttanut haittaa, ja arvostamme suuresti kärsivällisyyttänne.
Ystävällisin terveisin, Natália-Knifestock.
Best products and super fast shipping
27 de outubro de 2025
Shipped fast was packed well
Shipped fast was packed well, overall great experience.
18 de outubro de 2025
Toimitus toimi hyvin
4 de outubro de 2025
Good service, bad logistics.
First product was delayed/forgotten or something like that, it didn't arrive to the carrier and did not get any updates, couple of weeks later after leaving a negative review, they contacted me and the product continued it's journey a day later and arrived shortly after. TLDR customer service is good, logistics need some work. Products are as described.
24 de outubro de 2025
Opinião espontânea
Resposta da Knifestock.fi
Dear Customer,
Thank you for taking the time to leave your review. We truly appreciate your feedback. We’re sorry for the delay in delivering your order and have taken steps to prevent this from happening again. We have started cooperating with UPS, which ensures faster and more reliable deliveries.
We believe that with your next order, you’ll be fully satisfied with our service — and rate us 5 stars.
Best regards,team Knifestock
Overall good
The delivery took a long time, and I am not sure it is the delivery company's fault, but the prices were fair and the product quality high. The packaging was good and highly ecological.
1 de outubro de 2025
Resposta da Knifestock.fi
Dear Customer,
We are very sorry for the delay in delivery. We are aware of the issue, and unfortunately, it was not caused on our side. Please be assured that we did everything possible to resolve the situation as quickly as we could.
We have also taken steps to prevent such cases in the future by adding an additional delivery partner to improve reliability.
We truly appreciate your understanding, and we’re glad to hear you were satisfied with the product quality and eco-friendly packaging.
Kind regards, team Knifestock
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