Know The Origin Opiniões 

459
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have only purchased from them once so my experience is based on that. Straightforward order, quick delivery. No complaints.

Classificada 5 em 5 estrelas

I frequently visit the Brent Cross store and it is always such a warm welcoming. One lady in particular who’s name I believe is Fatimah always goes above and beyond, such lovely customer service. As... Ver mais

Classificada 3 em 5 estrelas

Allergic reaction to Truthpaste Original! Please, whoever at Know The Origin is reading, do at least consider no longer stocking this product. I don't know which of the ingredients in this toothpaste... Ver mais

Classificada 4 em 5 estrelas

The three Huku Razor 🪒 sets were a bit later than anticipated but still on time and understandable because of high demand They are beautiful but very disappointingly none of the three boxes had th... Ver mais

Informações sobre a empresa

  1. Plataforma de comércio online
  2. também em
  3. Loja de moda feminina
  4. Loja de moda masculina

Escrito pela empresa

Online store for the next generation of ethical brands, looking after tomorrow.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

459 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(459)

0 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Lack of care

Second time I have used KTO and both times have been terrible. First occasion my parcel was packed badly and I had to pay for returns. Second time my returned parcel (again I had to pay) which I sent back because the clothing was not as advertised was lost in the post I believe due to a address change for the returns and the Royal Mail issues at Christmas. I have had nothing from the company except over 2 weeks of unhelpful emails including one where I was addressed by the wrong name (lack of customer service skills!)
I will hesitate to use them or recommend ever again.

22 de fevereiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Quick and Easy

It was easy and intuitive to use the website. I got the delivery really quickly and was emailed with helpful updates as to the shipping process.

19 de fevereiro de 2021
Classificada 5 em 5 estrelas

Favourite Sustainable Site

I’ve ordered from Know the Origin multiple times and will continue doing so in future. They have an amazing selection of sustainable and eco-friendly brands that offer full transparency on their products which just makes life easier when trying to shop ethically. The customer service with Know the Origin is also excellent, they respond quickly and really helped me out with my issue which was quickly resolved.

18 de fevereiro de 2021
Classificada 5 em 5 estrelas

Great service

Great service, as always and fantastic products helping us be better humans in a world that needs us to think about our spending and how it can effect others

18 de fevereiro de 2021
Classificada 5 em 5 estrelas

All around great small business!

Fast delivery, great easy to use website, love that they offer Hara The Label in the UK! Would definitely recommend to friends looking for sustainable small businesses to support.

16 de fevereiro de 2021
Classificada 5 em 5 estrelas

Ideal!

Needless to say, the concept of Know the Origin is just what we need, but I was impressed by the quick and high quality service they offered. My package was sent either on the same day, or early the next day, and the packaging was plastic free and neat. This is my new go-to for gifts!

16 de fevereiro de 2021
Classificada 5 em 5 estrelas

Fantastic company!

I am keen to buy products that are ethically sourced and Know The Origin’s products are perfect for that!
Their customer service is fantastic as well.
I love looking through the products and buying gifts for family to help spread the word about ethically sourced products.

16 de fevereiro de 2021
Classificada 5 em 5 estrelas

Know The Origin is brill

Know The Origin consistently produces high quality products made with care - for the product makers and for the planet. I love shopping here and am so glad to see their product range expanding. I've bought clothes and cosmetics, all gorgeous. Will shop again! Am looking forward to the day when every store is as conscientious as KTO is, in a calm and customer-focused way.

15 de fevereiro de 2021
Classificada 5 em 5 estrelas

Thank you!!!

Thank you KTO team! I was gifted a dress from you for Christmas that didn’t fit, I was able to easily return it & exchange it for something else. Your team were incredibly helpful throughout the whole process (including when I accidentally placed the second order without using my exchange voucher code...)! Outstanding service, thank you.

13 de fevereiro de 2021

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