Ordered the gorgeous Anya jumper in Ultra Violet - looks so weird and boxy off, but looks fabulous on! Drapes beautifully, the wool is so ridiculously soft and the colour fabulous. Originally the lig... Ver mais
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Leia as opiniões dos outros
There was a bit of a hiccup at the start as I did have the wrong item sent to me initially, but a quick email to Komodo put that right immediately. The person who answered was extremely apologetic... Ver mais
Orders 2 items of clothing on 28 August 24. Still not arrived (18 Sep). No way of knowing package status or if an attempt to deliver was made. Sent an email one week ago to get information and s... Ver mais
A empresa respondeu
Quick deliver by Royal Mail which is good easy to track.had to call customers services as didn’t receive confirmation Email after order rang next day gentleman said was dealing with order and was shi... Ver mais
Informações sobre a empresa
Escrito pela empresa
THE ORIGINAL ETHICAL FASHION BRAND SINCE 1988 - Like you, we believe the simple actions we make today can have a huge and positive impact on the future... At Komodo, we are dedicated to creating clothes that are sustainable and don’t have a negative impact on the environment. We are passionate about protecting and nurturing our planet, but we also love fashion and don’t believe the two need to be mutually exclusive. Why can’t we look great whilst fighting for the world we live in?!
Informações de contacto
King Henry's Road 77C, NW3 3QU, London, Reino Unido
- 00442077223523
- shop@komodo.co.uk
- komodo.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing food
Super happy with my order :)
Great style ethically
Great style ethically. Always different to their competitors, leaving me with a unique feeling.
Brilliant customer service
Brilliant customer service, really helpful and personal
Great PJ bottoms
Great PJ bottoms, kudos to a business with such good ecological credentials
The hat is gorgeous
The hat is gorgeous, well-made and keeps me really cosy. I love it!
Ethical clothing
Ethical clothing, High quality. Good customer service - the only time I've washed to return an item, it was straightforward.
amazing just absolutely good customer…
amazing just absolutely good customer service is so good
Komodo has transformed my wardrobe
Komodo has totally transformed my wardrobe. I love their clothes. The quality is excellent. They are unique, very quick with delivery and their ethos I totally admire. I am very happy you are part of my life now. Thank you very much Komodo.
Unique pieces and beautiful quality
Unique pieces and beautiful quality. This is a great site and well curated with good service.
great quality
Love the jumper, and quick response from the vendor (I had to exchange size).
Just be mindful that if you need to exchange size you will need to pay for the return shipping, and original shipping cost is not refunded, so you end up paying shipping costs twice.
Stylish quality eco-conscious clothing
Stylish quality eco-conscious clothing, made to last.
Anytime there's an issue with an order, it is handled efficiently and in a friendly manner.
Always happy
I’ve bought loads of items from Komodo. Always received quickly. Excellent quality always. I’ve only contacted customer services once and they were brilliant. Love this brand.
Cannot fault these guys!
Cannot fault these guys!
I’ve bought so many beautiful items from them and have never been disappointed. Quality in both the make and the design in every piece and always comfortable and practical. They have good ethical values in practice and reward their regular customers with occasional discounts. Great stuff.
My last experience was great,because i got what I exepected
My last experience was great,because I love the clothes from Komodo! They are stylish and not so much expensive…
My last buy where some trousers, I love them.
Thank you all
Waiting extremely long for an item that was already sold out
I ordered 2 pairs of Komodo trousers (different styles) via Ivalo.com platform. Was expecting news regarding the shipment but heard nothing from Komodo the brand until 3 weeks later when I was informed that the other pair had been sold out. After this another 10 days went by with no news regarding the other pair. At this point (having exchanged several messages with Ivalo.com) I got fed up and wanted to cancel my order altogether. A few days later it turned out this was no longer possible as the package had shipped already. For some reason Komodo just hadn't notified Ivalo.com nor me although they should have. 40 days after placing my order I finally received this pair of trousers I didn't want any longer. It doesn't fit me either. Now I plan to return it and pay for it.
I am very disappointed with the poor communication and unreasonably long wait. Many styles of Komodo clothes look nice to me and I appreciate their ethical principles. But so many things went wrong with my order and communication that I pretty sure this was the last time I buy from Komodo.

Resposta da Komodo
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