Komodo Opiniões 

118
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordered the gorgeous Anya jumper in Ultra Violet - looks so weird and boxy off, but looks fabulous on! Drapes beautifully, the wool is so ridiculously soft and the colour fabulous. Originally the lig... Ver mais

Classificada 5 em 5 estrelas

There was a bit of a hiccup at the start as I did have the wrong item sent to me initially, but a quick email to Komodo put that right immediately. The person who answered was extremely apologetic... Ver mais

Classificada 3 em 5 estrelas

Orders 2 items of clothing on 28 August 24. Still not arrived (18 Sep). No way of knowing package status or if an attempt to deliver was made. Sent an email one week ago to get information and s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Quick deliver by Royal Mail which is good easy to track.had to call customers services as didn’t receive confirmation Email after order rang next day gentleman said was dealing with order and was shi... Ver mais

Informações sobre a empresa

  1. Designer de moda
  2. Loja de roupa

Escrito pela empresa

THE ORIGINAL ETHICAL FASHION BRAND SINCE 1988 - Like you, we believe the simple actions we make today can have a huge and positive impact on the future... At Komodo, we are dedicated to creating clothes that are sustainable and don’t have a negative impact on the environment. We are passionate about protecting and nurturing our planet, but we also love fashion and don’t believe the two need to be mutually exclusive. Why can’t we look great whilst fighting for the world we live in?!


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

118 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(118)

49 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Ethical clothing

Ethical clothing, High quality. Good customer service - the only time I've washed to return an item, it was straightforward.

21 de novembro de 2025
Classificada 5 em 5 estrelas

Komodo has transformed my wardrobe

Komodo has totally transformed my wardrobe. I love their clothes. The quality is excellent. They are unique, very quick with delivery and their ethos I totally admire. I am very happy you are part of my life now. Thank you very much Komodo.

27 de outubro de 2025
Classificada 5 em 5 estrelas

great quality

Love the jumper, and quick response from the vendor (I had to exchange size).

Just be mindful that if you need to exchange size you will need to pay for the return shipping, and original shipping cost is not refunded, so you end up paying shipping costs twice.

25 de setembro de 2025
Classificada 5 em 5 estrelas

Always happy

I’ve bought loads of items from Komodo. Always received quickly. Excellent quality always. I’ve only contacted customer services once and they were brilliant. Love this brand.

1 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Cannot fault these guys!

Cannot fault these guys!
I’ve bought so many beautiful items from them and have never been disappointed. Quality in both the make and the design in every piece and always comfortable and practical. They have good ethical values in practice and reward their regular customers with occasional discounts. Great stuff.

11 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Waiting extremely long for an item that was already sold out

I ordered 2 pairs of Komodo trousers (different styles) via Ivalo.com platform. Was expecting news regarding the shipment but heard nothing from Komodo the brand until 3 weeks later when I was informed that the other pair had been sold out. After this another 10 days went by with no news regarding the other pair. At this point (having exchanged several messages with Ivalo.com) I got fed up and wanted to cancel my order altogether. A few days later it turned out this was no longer possible as the package had shipped already. For some reason Komodo just hadn't notified Ivalo.com nor me although they should have. 40 days after placing my order I finally received this pair of trousers I didn't want any longer. It doesn't fit me either. Now I plan to return it and pay for it.
I am very disappointed with the poor communication and unreasonably long wait. Many styles of Komodo clothes look nice to me and I appreciate their ethical principles. But so many things went wrong with my order and communication that I pretty sure this was the last time I buy from Komodo.

25 de setembro de 2025
logótipo da Komodo

Resposta da Komodo

Hi Sirkku,
I'm sorry to hear you had such a bad experience buying from us on this occassion.

I remember your order and the issue with out of stock item.

The delay in communication was because IVALO did not reach out to you. We are not allowed to contact customers of dropship partner sites directly - and so we were waiting for them to contact you about the issue. This is unusal because IVALO customer service team are usually excellent.

Did you contact IVALO to ask about compensation for the poor experience you had related to this order?

Kind regards
- t o n y
Manager - KOMODO

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