Bought the item as a Birthday gift. Easy to purchase and have delivered directly to my daughter's friend. Product as described, packed well and received exactly as promised. Also had a lollipop encl... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I ordered an item from this company, at first I was unsure because I'd never heard about them, but I will definitely be recommending and using them again! Order arrived much quicker than expected, wit... Ver mais
A empresa respondeu
Never heard of KOOLAZ before, but definitely do not regret buying from them! Stumbled across them looking for a loungefly bag. Fast delivery, well packed. And free lollipop 😅 No complaints fr... Ver mais
A empresa respondeu
Ordered a rare Neca TMNT Donatello 1/4 scale figure recently. Was a great price, fast delivery and very well packaged in a big strong box with lots of air bubbles. Very happy with the item and se... Ver mais
Informações sobre a empresa
Escrito pela empresa
Koolaz Ltd carries a massive selection of licensed action figures, toys, collectibles,and more from top companies. Shop with us today!
Informações de contacto
Chestnut Close, NG18 4UW, Nottingham, Reino Unido
- Info@koolaz.co.uk
- koolaz.co.uk
4,8
Excelente
219 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I love my loungefly bag
I love my loungefly bag, great service, even better price
7 de setembro de 2022
Great all round experience
Great all round experience. Fast dispatch, adequate packaging, top quality product
30 de agosto de 2022
Resposta da KOOLAZ
Makeda, thank you for your review, we really appreciate it 👍
Resposta da KOOLAZ
Thanks Angela, we really appreciate customer feedback 🤩
From start to finish all went well…
From start to finish all went well items arrived before the date stated what was even better and items were packed very well as a collector of funko sodas and pops boxes and cans must be in mint condition and these were will definitely use again in the future 😊
24 de agosto de 2022
Resposta da KOOLAZ
Thank you Damian, secure packaging of collectable items is one of our top priorities, along with customer service! We really appreciate your feedback and we look forward to you coming back soon 💛🤩
Haven't received my order
24 de julho de 2022
Resposta da KOOLAZ
Royal Mail confirmed delivery on 25/07/22
Still waiting to receive my purchase
14 de julho de 2022
Resposta da KOOLAZ
Hi Kylie, We sincerely apologies for the delay in dispatching your order and any inconvenience caused. Due to unforeseen circumstances orders are currently taking a little bit more time to get out, but we are doing the best we can under the circumstances.
Your order has been dispatched and should be with you shortly.
Kind regards
Koolaz Team
Great service from Koolaz
Great service from Koolaz. Quickly received after ordering. Great communication. Would definitely order from them again.
14 de julho de 2022
Resposta da KOOLAZ
Thank you for the great feedback, this means a lot to us
Kind regards
Koolaz Team :)
Quick and fast drop
13 de junho de 2022
Resposta da KOOLAZ
Thank you Karl for taking the time to leave a 5 star review :)
Resposta da KOOLAZ
Thank you for your feedback and 5 star rating :)
Perfect
Item came well packaged and in good time. I was able to track the parcel. The product is excellent.
29 de maio de 2022
The item was a great price with free…
The item was a great price with free delivery & it was received quickly. Would happily order through them again
17 de maio de 2022
Resposta da KOOLAZ
Thank you Samantha for the great review! We cant wait to have you back at koolaz.co.uk :)
Defo shop again quick delivery
17 de maio de 2022
Resposta da KOOLAZ
Thank you Anne, we appreciate you taking the time to give us a 5 star review. We look forward to you visiting koolaz.co.uk again :)
Excellent service
Excellent service. Item arrived on time and was as expected. Purchase was actually for my 8 year old (she saved up for it) and she was delighted with the extra treat inside the box.
15 de maio de 2022
Resposta da KOOLAZ
Thank you so much Lynsey for the positive rating. We're happy that you're happy :)
So happy with my purchases,,loving the…
So happy with my purchases,,loving the free lollipops lol,,
12 de maio de 2022
Resposta da KOOLAZ
Thanks Lisa for your 5 star review and glad you love the lollipops. We look forward to your next visit to Koolaz.co.uk :)
Brilliant
Fast delivery came very well packaged easy quick will definitely order from them again
18 de março de 2022
Quick simple order no problems.
16 de março de 2022
Never even got it delivered!!
3 de março de 2022
Resposta da KOOLAZ
Good afternoon Martina
We are sorry to hear that you haven’t yet received your order.
We have looked in to this and can confirm that your parcel is with Royal Mail, *** City DO. They tried to deliver you parcel on 01/03/22 but unfortunately said the address was inaccessible.
They will however try to deliver your parcel again.
We pride ourselves on customer satisfaction and should there be any issues we encourage customers to contact us first before leaving negative feedback on Trustpilot.
We hope this clarifies things but should you have any further queries please don’t hesitate to get in touch info@koolaz.co.uk and we will be happy to help.
Koolaz Team
Really quick delivery and packed with…
Really quick delivery and packed with care, loungefly bag is perfect, highly recommend this company
27 de fevereiro de 2022
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